--- title: LabOS Reviews meta_title: 'LabOS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how LabOS works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 10 scale: '5' date_modified: '2026-11-06' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

LabOS Reviews & Product Details

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LabOS

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LabOS Reviews FAQs

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Last updated: Nov 04, 2026

What is LabOS, and what problem is it built to solve?

LabOS is a customizable, cloud-based Laboratory Information System designed to connect laboratory departments and streamline their operations. It is built to support medical laboratories with workflows across clinical fields, including digital pathology, microbiology, anatomic pathology, and genetics.

What company sizes is LabOS designed for?

LabOS is designed for organizations in these company-size ranges:
  • 51–200 employees
  • 201–500 employees
  • 501–1,000 employees
  • 1,001–5,000 employees
  • 5,001–10,000 employees
  • More than 10,000 employees

Which industries is LabOS built to serve?

LabOS is built to serve several healthcare and life-sciences industries:
  • Pharmaceuticals
  • Biotechnology
  • Medical Practice
  • Medical Devices
  • Hospital & Health Care

Does LabOS offer an open API, and what does it integrate with?

LabOS offers an open API, which lets teams connect their own systems and workflows. Its listed integrations include:
  • Chameleon
  • Prometheus

What support options are available, and is live/human support included?

Support is available through email/help desk, phone support, and chat, with additional self-service resources such as a knowledge base and FAQs.

What training resources are available to help teams get started?

LabOS provides several ways for teams to get started:
  • In-person training
  • Webinars
  • Documentation
  • Videos
  • Live online training

LabOS Reviews (10)

Reviews

LabOS Reviews (10)

4.0
10 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Galit V.
GV
Galit V.
Mid-Market (51-1000 emp.)
"Practicality and Simplicity, but Challenges in Remote Work"
4/5
What do you like best about LabOS?

I like the ease and intuitiveness of working in LabOS, which makes it convenient for use in the laboratory. Also, the initial setup of LabOS was simple and clear for us. Review collected by and hosted on G2.com.

What do you dislike about LabOS?

Remote work doesn't always work well, and sometimes there's an issue where records duplicate when sending tests to other medical institutions. Review collected by and hosted on G2.com.

IV
Ilana V.
Labos IT Referent & System Owner
Mid-Market (51-1000 emp.)
"Smooth, Intuitive Labos Workflow with Responsive Support"
4/5
What do you like best about LabOS?

Overall, my experience with Labos has been largely positive. The product is well-designed for day-to-day laboratory work, offering a smooth and intuitive workflow that genuinely supports lab operations.

On the service side, the customer support team and the account manager was professional, responsive, and helpful, Review collected by and hosted on G2.com.

What do you dislike about LabOS?

there are two areas that require improvement. The reporting module proves unreliable — different data queries on the same underlying dataset yield inconsistent results, making it difficult to trust the outputs for analytical or compliance purposes.

Additionally, there were noticeable variations in expertise across different implementers, leading to an uneven experience depending on who managed the implementation or integration during a new development, Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Intuitive, User-Friendly, and Visually Appealing Interface WHO HELPS IN daily work"
4.5/5
What do you like best about LabOS?

LABOS is an intuitive and user-friendly system with a clean, visually appealing interface. Review collected by and hosted on G2.com.

What do you dislike about LabOS?

LabOS offers a wide range of functionality, but many features are not well known to users, which can make it difficult to take full advantage of the system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Very Friendly, Easy-to-Use Web System"
4/5
What do you like best about LabOS?

Its a web system very friendly and easy to use Review collected by and hosted on G2.com.

What do you dislike about LabOS?

Nothing specific right now can’t compare to something else Review collected by and hosted on G2.com.

DA
Dorit A.
Head of Clinical Laboratories Department
Mid-Market (51-1000 emp.)
"Good Search Options, but Overall Experience Needs Improvement"
2.5/5
What do you like best about LabOS?

The search options: fast, broad search can include all labs Review collected by and hosted on G2.com.

What do you dislike about LabOS?

The reports do not work well - different reports different data accepted. Sometimes I can't trust them. Memory Cash Problems Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"I can't do without it"
5/5
What do you like best about LabOS?

It is very convenient to use. I see a lot of information in one screen. Review collected by and hosted on G2.com.

What do you dislike about LabOS?

That I need to refresh the page once in a while Review collected by and hosted on G2.com.

Oren F.
OF
Oren F.
Information Systems Referent
Enterprise (> 1000 emp.)
"Great People, Solid Overall Experisence"
3.5/5
What do you like best about LabOS?

People material in the company

The willing to help in any case Review collected by and hosted on G2.com.

What do you dislike about LabOS?

The problems in the system that take too much time to solve Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"A good LIS solution for laboratories"
4.5/5
What do you like best about LabOS?

A very comprehensive and well-established LIS software Review collected by and hosted on G2.com.

What do you dislike about LabOS?

Can't build your own reports and data sheets Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Fast Updates and a Nice Experience, but Reporting Could Be Stronger"
3.5/5
What do you like best about LabOS?

Very nice product. It updates very quickly, which I really appreciate. Review collected by and hosted on G2.com.

What do you dislike about LabOS?

Reports are not the strongest side of this product. Review collected by and hosted on G2.com.

James K.
JK
James K.
Mr James
Mid-Market (51-1000 emp.)
"LabOS"
4/5
What do you like best about LabOS?

It records all the information automatically saving time and effort. Review collected by and hosted on G2.com.

What do you dislike about LabOS?

One needs to be trained on how to use thus a disadvantage to those unaware. Review collected by and hosted on G2.com.

Questions about LabOS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 2 years ago

What is LabOS (previously AutoLIMS) used for?

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1
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GU
Guest User

What is LabOS (previously AutoLIMS) used for?

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0
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