Kraken Reviews & Product Details

Kraken has been great when compared to other exchanges I have used. There is plenty of volume to ensure that you will be able to execute orders and unlike others the orders actually go through when submitted. They have been doing upgrades to the platform over the last few years since 2018 that have significantly increased the reliability of the platform. This has increased confidence in high volume order times significantly. Review collected by and hosted on G2.com.

The only negative I have is last year the platform was down for around 2 weeks while doing maintenance. This was just simply too long. (2018). Looking at 2020 there have not been any issues with the platform so far. The only issue I had was getting approved for a higher level on my account due to a glitch on the site. It was an easy fix where you just had to email support. Review collected by and hosted on G2.com.

Kraken is a simple platform and easy to understand - whether you're new or old user.

Kraken's support team really helped us with a lot issues and problems - quick responses, deep understanding.

Kraken supports USD and EUR currencies - there are few crypto exchanges that supports fiat money, and if they are - they support only USD and not USD&EUR. Review collected by and hosted on G2.com.

Often, the list of the live orders got stuck, after refreshing it with CTRL+F5 its working again.

Kraken doesn't have a mobile application.

Kraken has small amount of crypto assets to trade (comparing to other cryptocurrencies markets). Review collected by and hosted on G2.com.

Pretty good trading fees - the maximum fees is between 0.16% to 0.26% - for the lowest value trading.

Kraken supports fiat money (USD/EUR) - you are able to deposit fiat money and even trade with it in the USD/EUR markets. whenever you want - you also able to withdraw your USD/EUR back to your credit card/bank account.

Professional design and user interface - it is very simple but looks very good for my opinion. Review collected by and hosted on G2.com.

Most of the time, Kraken's support team takes a lot of time to respond to our problems.

Withdraw to Mastercard takes longer than to Visa card, I have checked it in several accounts in our company. Review collected by and hosted on G2.com.

Kraken platform supports fiat money - you are able to deposit USD or EUR and even trade with USD/EUR markets (buy crypto assets directly from the fiat money you deposited), you also able to withdraw this fiat money directly to your bank account / credit card. Kraken stay updated all the time with listing new crypto assets - that is good for Kraken loyal traders. Review collected by and hosted on G2.com.

Kraken support section is messy in my opinion, everything looks the same and the links provided there are not truly helpful. The conversion rate is a little bit high compared to other exchanges. The Kraken platform's design looks old and has remained the same for many years. Review collected by and hosted on G2.com.

Kraken has everything the most serious crypto trader could look for. The whole design of Kraken just screams hardcore. It has short selling and margin trading which is absolutely huge for those in North America that don't have other options. It also has lower transaction fees than most major exchanges. Review collected by and hosted on G2.com.

The worst thing about Kraken has to be either its extremely tough user interface, or its absurd security system. Right off the bat when you go on Kraken everything just looks really complicated. The charts aren't smooth like on other exchanges, the font is very lackluster and the details of everything are just presented very weak. It is as if the platform laid out all its details through a document service where everything looks basic and is in Times New Roman. The security part is extremely frustrating too because it is extremely easy for your account to get locked. It happened with mine where I accidentally typed in the wrong password twice then my account got temporarily locked. I then had to go through support just to have them tell me because I had a "generic username" that bots could easily access it and therefore it will continue to be temporarily locked. Review collected by and hosted on G2.com.

Kraken is one of the most established cryptocurrency exchanges. They are known for their security and as a result were selected to be the MT gox trustee. They have the highest volume of BTC/Euro of any exchange which gives them incredibly high volume and liquidity. Review collected by and hosted on G2.com.

I love the exchange, but I wish I could buy more coins there. Review collected by and hosted on G2.com.

Multiple cryptocurrencies to trade from.

2FA enabled, which is very important for security purposes.

Deposit fees are relatively low and trading fees are between 0.0% and 0.26%. Review collected by and hosted on G2.com.

Very bad mobile user experience. The website is not responsive and it's pretty much unreadable on smartphones.

The website has serious design issues which will ultimately negatively impact user growth & retention.

Trading options are limited because of few trading pairs available for trade.

It could be very expensive to deposit US dollars. Review collected by and hosted on G2.com.

Kraken was one of the first platforms I've used for trading cryptocurrency. I liked how it feels professional to use and looks like a safe trusted platform. The security aspect was pretty solid, with 2FA and different level of identity authentication and different daily limits and fees. Review collected by and hosted on G2.com.

The fees could be a little high and the transactions did not go through very quickly. There was a lag and a lack of volatility and volume when I was using the platform, so a maker deal would not succeed every time. The authentication and limit setup took a while, and it involved many security measures including providing social security to get a higher limit. I didn't feel very comfortable doing that, but on the other side of the same coin, that allowed for more security. There were also a lot of trading pairs, not just between USD and other cryptocurrencies, but even between some other fiat currencies. Review collected by and hosted on G2.com.

The best bitcoin exchange is needed for serious and professional bitcoin traders. Bitcoin security must be impeccable. Banking relationships must be sound and reliable. The trading engine must be fast. Order types must be advanced. And profits must be able to be multiplied with Bitcoin margin trading so you can leverage long bitcoin positions or short bitcoin positions. Review collected by and hosted on G2.com.

Bitcoin is on its way out. Hopefully they are going to transition to the new chain money optimization. Review collected by and hosted on G2.com.

I've tried a number of image optimization services and options. Kraken is the best of them all. I love how they have the option to retroactively optimize images. Review collected by and hosted on G2.com.

I don't have any complaints about Kraken at all, to be honest. Great service, excellent interaction with WordPress (which is how I use it), reasonable cost, and their website interface is super easy to navigate. Review collected by and hosted on G2.com.