--- title: Kong Konnect Reviews meta_title: 'Kong Konnect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 359 reviews by the users' company size, role or industry to find out how Kong Konnect works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 359 scale: '5' date_modified: '2026-10-27' parent_category: name: Development url: https://www.g2.com/categories/development ---

Kong Konnect Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Kong Konnect, complemented by excellent documentation and simple configuration options. (57 mentions)
Users appreciate the centralized control plane of Kong Konnect, which enhances API management and reduces operational overhead. (53 mentions)
Users commend the robust security measures of Kong Konnect, ensuring reliable protection and performance of APIs. (44 mentions)
Users appreciate the scalability of Kong Konnect, enabling efficient management of APIs in distributed environments. (42 mentions)
Users appreciate the ease of integration and customization of Kong Konnect, benefiting from its modular plugin system. (41 mentions)
Users find the limited documentation for plugins in Kong Konnect challenging, affecting their overall experience. (28 mentions)
Users find that Kong Konnect has missing features, particularly in AI capabilities and limited plugin support. (21 mentions)
Users express a need for better support and analytics in Kong Konnect, highlighting gaps in learning resources and integration. (20 mentions)
Users express concern over the limited features of Kong Konnect, noting missing essential functionalities and advanced options. (20 mentions)
Users face a steep learning curve for configuration and advanced features, complicating initial use of Kong Konnect. (17 mentions)

5 Pros or Advantages of Kong Konnect

5 Cons or Disadvantages of Kong Konnect

Kong Konnect Reviews (359)

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Kong Konnect Reviews (359)

View 1 Video Reviews
4.4
359 reviews
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Rui Pedro L.
RL
Rui Pedro L.
Senior Full Stack Engineer
Mid-Market (51-1000 emp.)
"Solid API Gateway"
5/5
What do you like best about Kong Konnect?

Still considered one of the industry's best. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Same as before. Could use some fresh looking UIs. Review collected by and hosted on G2.com.

AS
Anna S.
API Architect
Small-Business (50 or fewer emp.)
"Incredible Speed, Rock-Solid Performance, and Total Control Over Security & Traffic"
5/5
What do you like best about Kong Konnect?

Its speed is incredible, and the performance doesn’t drop even under pressure. The best part is the complete control it gives you over security and traffic, which provides real peace of mind. On top of that, it adapts natively to any environment without any issues. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The first few weeks can be difficult to get used to if you don’t have prior experience. Another drawback is the price; the enterprise version isn’t exactly cheap. Review collected by and hosted on G2.com.

kalpesh m.
KM
kalpesh m.
program manager
Enterprise (> 1000 emp.)
"API Gateway made efficient by Kong"
4.5/5
What do you like best about Kong Konnect?

This experience has increased team efficiency as no dedicated resource was needed and we could automate this workflow faster and easier Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Nothing as of yet, but as we expand our capacity, we may need to see the availability of additional features Review collected by and hosted on G2.com.

Sumit K.
SK
Sumit K.
Technical Lead
Enterprise (> 1000 emp.)
"Simple API Gateway to do the job"
3.5/5
What do you like best about Kong Konnect?

Light weighted reverse proxy. East to manage and setup Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool Review collected by and hosted on G2.com.

Rakesh K.
RK
Rakesh K.
Technology Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great tool and Market leader"
4.5/5
What do you like best about Kong Konnect?

In 2025, Kong has released lots of new features in Kong Konnect like in AI Gateway it has released Automated RAG Pipelines, PII Sanitization plugins and also enhanced security and reliability. Kong also released a debug tracing where we can see the live tracing, which is really good and too fast compared to other APIM. Kong has also released Kong Event Gateway which is tailored for event-driven architecture which extends Kong's reach beyond synchronous REST.gRPC APIs to tackle streaming and event-based workflow. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

I want Kong Gateway to also work as an Identity Provider (IDP) so it can create and manage tokens on its own, instead of depending on third-party platforms like Okta, Auth0, and others. Kong Gateway Operator 1.5 is powerful, but CRDs can be verbose, and debugging misconfigurations still requires YAML diving. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Good tools with lots of security feature and leading market on api gateway"
3.5/5
What do you like best about Kong Konnect?

Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, ai integration etc. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Need dedicated leaning courses with proper learning path and labs for easy adoption for new members. Review collected by and hosted on G2.com.

Aniket M.
AM
Aniket M.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Market leader as A API Gateway and the Leading API Gateway for Microservices Management"
4.5/5
What do you like best about Kong Konnect?

1. Currently, the Dev portal is really mature because we can customize many things. 2. Documentation has greatly improved with step-by-step guidance for setting up the dev portal. 3. We can also integrate third-party IDP servers like Okta and Auth0, among others. 4. Multi Dev Portal support is now available. 5. A plugin I particularly like, named Mocking, is fantastic; you can use mock data when your API is under development. 6. API tracing has been introduced on the SaaS platform, so we no longer need to integrate Dynatrace or other third-party services. 7. The AI manager is also available on the SaaS platform. 8. Observability & Metrics have been improved compared to the previous version. 9. AI plugins like ai-proxy and ai-proxy-advanced have been introduced. 10. Redis configuration for the rate limiting plugin has been introduced. 11. A simple, user-friendly interface that's easy for anyone with basic API management knowledge to use. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

1. I think they need to work on the pricing of the Kong gateway; the price is much higher compared to other tools in the market like Apigee. 2. They can improve multi-tenant support in upcoming versions. 3. Improve RBAC for tighter security and user permissions. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Powerful and Configurable, but Documentation Could Be Improved"
4/5
What do you like best about Kong Konnect?

I like that Kong Gateway offers configuration possibilities and is designed for developers. Additionally, the management of rate limiting, API keys, and the ease of integration with Kubernetes are aspects that I find really useful. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Examples and documentation Review collected by and hosted on G2.com.

Swathi A.
SA
Swathi A.
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"In Depth Analysis of Modern API Management with Kong"
5/5
What do you like best about Kong Konnect?

With kong support, I have done changes for declarative configuration using YAML and it's integration with CI / CD pipelines which significantly reduced the manual intervention. It helped to accelerate the speed of testing and debugging. I would also like to appreciate the improved developer portal, interactive docs and finally the testing tools. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The plugin configuration and debugging can be better since for the new users it is but complicated. But I found the setup is strong and ux can be improved and should be more developer friendly. Review collected by and hosted on G2.com.

MH
Mario H.
Analyst
Small-Business (50 or fewer emp.)
"Robust API Management with Impressive Performance and Scalability"
4.5/5
What do you like best about Kong Konnect?

I’m glad to see that this is a robust and well-established choice for API management. Its impressive performance and scalability make it highly efficient, and I particularly value the plugin architecture, which makes it simple to add new features. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

One persistent issue is that error messages from the proxy or plugin layer are often not sufficiently explicit. This lack of clarity can make it more challenging to debug and determine the underlying cause of a configuration failure. Review collected by and hosted on G2.com.