Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"very good product"
What do you like about Kong Konnect?
The api for automation is really helping my tenants to push their configuration changes
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you like about Kong Konnect?
Light weighted reverse proxy. East to manage and setup
See Related User Reviews
kalpesh m.
Enterprise (> 1000 emp.)
4.5/5
"API Gateway made efficient by Kong"
What do you like about Kong Konnect?
This experience has increased team efficiency as no dedicated resource was needed and we could automate this workflow faster and easier
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you like about Kong Konnect?
Light weighted reverse proxy. East to manage and setup
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you like about Kong Konnect?
Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, a
Anshul A.
Mid-Market (51-1000 emp.)
5.0/5
"From Product Creation to Future Market Dominance"
What do you like about Kong Konnect?
One thing I’ve really liked about Kong Konnect is how much easier it makes managing APIs across different environments. The centralized control plane
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you like about Kong Konnect?
Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, a
Thomas C.
Mid-Market (51-1000 emp.)
3.5/5
"Kong powerful API management service"
What do you like about Kong Konnect?
Kongs hybrid mode, you don't need to maintain a database or manage the control plane yourself.
See Related User Reviews
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you like about Kong Konnect?
Light weighted reverse proxy. East to manage and setup
Anshul A.
Mid-Market (51-1000 emp.)
5.0/5
"From Product Creation to Future Market Dominance"
What do you like about Kong Konnect?
One thing I’ve really liked about Kong Konnect is how much easier it makes managing APIs across different environments. The centralized control plane
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you dislike about Kong Konnect?
Need dedicated leaning courses with proper learning path and labs for easy adoption for new members.
Seenu V.
Small-Business (50 or fewer emp.)
4.5/5
"Kong"
What do you dislike about Kong Konnect?
Overall, Kong Gateway is pretty solid, but the documentation could use some work. When I was getting started, I found the initial setup instructions a
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Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you dislike about Kong Konnect?
Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Efficient API management for microservices"
What do you dislike about Kong Konnect?
Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you dislike about Kong Konnect?
Need dedicated leaning courses with proper learning path and labs for easy adoption for new members.
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you dislike about Kong Konnect?
Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool
See Related User Reviews
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you dislike about Kong Konnect?
Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool
Ayushi J.
Mid-Market (51-1000 emp.)
4.5/5
"Flexible, Scalable, and Effortless API Management"
What do you dislike about Kong Konnect?
What I dislike is that getting started can be rough, especially if you’re new to API gateways; the documentation sometimes leaves you hanging and figu
See Related User Reviews
Thomas C.
Mid-Market (51-1000 emp.)
3.5/5
"Kong powerful API management service"
What do you dislike about Kong Konnect?
Improve onboarding - experience can be daunting for new users
Anna S.
Small-Business (50 or fewer emp.)
5.0/5
"Incredible Speed, Rock-Solid Performance, and Total Control Over Security & Traffic"
What do you dislike about Kong Konnect?
The first few weeks can be difficult to get used to if you don’t have prior experience. Another drawback is the price; the enterprise version isn’t ex
It serves as a base layer for our API gateway and security solution Review collected by and hosted on G2.com.
It does not allow some necessary configurations for our use cases Review collected by and hosted on G2.com.
t provides a single platform to manage APIs, gateways, developer portals, and analytics, which simplifies operations and improves visibility across services. Review collected by and hosted on G2.com.
adding multiple routes on service it is unable to sort with name or date Review collected by and hosted on G2.com.
I like that Kong Gateway is on premise, so we can control it ourselves without data flowing to different cloud providers. It gives us centralized control over our API routing, which is essential for managing all the APIs in one place. Review collected by and hosted on G2.com.
I think it has a lot of operation overhead, like patching and other things. That's why we're migrating to the Chrome connect, where the control plan is hosted in the SaaS space. And the data plans leave our network, which have private access to all the backend. Review collected by and hosted on G2.com.
I like Kong Gateway because it's easy to install and set up, which speeds up our go-to-market process. I find the flexibility of Kong Gateway to be wonderful and a game changer. The initial setup was really smooth, thanks to developer.konghq.com. Review collected by and hosted on G2.com.
Key Value Maps, Share Flows, API Trace Review collected by and hosted on G2.com.
I really like Kong Gateway's deployment flexibility. It can be deployed in various environments, whether on-premise, off-premise, or in the cloud. It's also appreciated how easy it is to configure services, routes, plugins, and consumers, making the whole setup process smooth and easy. Additionally, the gateway support team is very helpful, providing great assistance. Review collected by and hosted on G2.com.
I think Kong Gateway could use some improvements in compliance with regulations like GDPR or HIPAA depending on the environment. It needs to be more compliant in those aspects. Review collected by and hosted on G2.com.
Kongs hybrid mode, you don't need to maintain a database or manage the control plane yourself. Review collected by and hosted on G2.com.
Improve onboarding - experience can be daunting for new users Review collected by and hosted on G2.com.
What I like best about Kong Gateway is its flexibility and scalability. It handles high traffic loads efficiently, provides strong security features like authentication and rate-limiting, and integrates seamlessly with monitoring tools like Prometheus. Its hybrid deployment model makes it easy to manage both DC and DR environments, and the plugin ecosystem allows for quick customization without heavy coding. Overall, it’s reliable, developer-friendly, and simplifies API operations at scale. Review collected by and hosted on G2.com.
With Kong Gateway Enterprise, the overall experience is excellent. The only area I would point out is that certain advanced configurations can feel complex at first, and some features require deeper expertise to fully leverage. Also, upgrades and version compatibility sometimes need careful planning. That said, the strong documentation, enterprise support, and stability make these challenges much easier to handle Review collected by and hosted on G2.com.
I appreciate how with Kong Gateway, we can easily apply security for our APIs, which makes it very user-friendly. I like the interface of Kong Gateway for users because it's clear, and even a user who is new to Kong Gateway can easily use it. It's also nice that we can easily set it up with the help of the helpline. Review collected by and hosted on G2.com.
The trial period is too short; I'd like it to be extended beyond 45 days. Review collected by and hosted on G2.com.
The update is that they are keeping up well with the timely support. Review collected by and hosted on G2.com.
There are a couple of bugs and issues in the gateway Review collected by and hosted on G2.com.
Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests. But i'm sure the team is working on it :)
Kong's API support towards open source initiatives has significantly improved since my last review and the ease of integration has certainly reached a new high. Review collected by and hosted on G2.com.
Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests. But i'm sure the team is working on it :) Review collected by and hosted on G2.com.