The templates are very good and on trend. The fact you can build your own custom templates is also very effective.

The fact that most of the really well done templates are US focused

Helps us realize how vulnerable our staff really are when it comes to being diligent about security

The training content is on point and ranges from beginner to more advanced levels.

Not being able to edit training campaigns to add content.

Education and awareness to our employees. We have been conducting internal training for a few years. Adding KnowBe4 to our arsenal gives us more training content and adds reinforcement of the concepts that we have been trying to teach. Also, the ability to conduct phishing tests more often is beneficial.

the variation of training modules and the ability to automate the phishing and training campaigns.

sometimes the length is too long for our linemen. I may have to break them out into a separate group.

This is a very inexpensive option for cooperatives like ours that are electric utilities and have real cyber security guidelines we have to conform to.

virus and malware infections. third party explanation of why security is important and not having easy-to-guess passwords.

KnowBe4 help to educate our users against opening virus related emails. This has cut down time due to viruses.

Nothing, this product has met all our needs.

It has help to elevate the awareness level of our users against fraudulent emails.