Knowbe4 has great training modules, easy administration through their GUI, great customer support and service. Campaigns are easy to schedule and follow up on.

Nothing we've encountered so far with Knowbe4 or their platform would be something I'd consider a dislike.

Begin and end your search for cyber security awareness with Knowbe4. Great company and solution.

PCI compliancy is the main issue we are solving. Secondly, simply educating our end-users on cyber security threats and responses helps our overall company security posture tremendously.

I really like the ability to train my users by sending them faked phishing email. This lets me know who are my trouble users.

I haven't run into something I dislike so far.

Biggest weakness is always the human element. This helps train them to be at least skeptical of suspicious email.

My users are very well trained to be skeptical of phishing or possible phishing emails.

My users went from a 36% click rate to a >3% rate in 2 months. We are spearphished on a regular basis and we haven't had a reported security incident in nearly 3 years.

User complaints about training, they claim not to have the time and insist that they be removed.

Take the Platinum plan! ;-)

Biggest solution was the amount of click thru's we had on scam emails. Knowbe4 has reduced this to ~2%. the greatest benefit is I can sleep at night knowing that I'm not going to be waking up to a phone call that we were hacked or how do we get the money back that was wired yesterday.

The regular phishing tests have really helped our employees get better at spotting suspicious emails. I also like the fact that if an employee fails a test, I can automatically setup training for that employee to review so they understand the importance of not being click happy. There are also a number of training videos that are short and to the point for employees.

It does take time to come up with more realistic tests for our company. I have run several personalized tests against our company and they have been very enlightening but it takes time to come up with something that is good when this is only a small part of my job.

You should take the time to set this up right to start with. You should start by working with management on what this can and cannot do. Work with them to setup appropriate training for new employees as well as existing employees and employees that open, click or otherwise interact with fake emails. Then run some baseline phishing tests against your organization. Then implement the training and run more tests. Keep running tests on a regular basis. Periodically come up with some custom ones to your organization.

We had significant issues with employees opening emails that they shouldn't. Since we have been using this product, the security issues have significantly decreased.

All of it!!! The training has been great for our employees, it's engaging. We are using the Phish testing and that has also helped our employees. We just purchased PhishER and look forward to getting that additional information.

Can't think of anything that we dislike.

Great product would recommend to any size company.

The overall awareness employees have gained by going the training and being tested. Employees are learning how important and/or vulnerable our security of our data is and how it could effect the whole company.

Creating and monitoring phishing campaigns is a quite simple with Knowbe4's UI. If anyone clicks on the phishing campaign e-mail they can be added directly to a training campaign. The training courses offered up give you a bit of variety and different time length options, they also happen to be decently entertaining.

The cost is mildly steep for smaller organizations.

Knowbe4 has helped us to teach users to question the legitimacy of most e-mail that comes into their inbox greatly reducing phishing attempts.

I love the customization and features that is associated with their Phishing campaigns, training, Voice-Phishing, and more.

Possibility of offering customization of phishing emails for campaigns. Some features have their limitations

No problems thus far. I like the fact that a rep called out of the blue and guided me on how to make my KnowBe4 campaigns and training better for my employees. He went over extra features I was unaware of.

Love how flexible it is to train our employees, very useful and helpful

Hard to get AD integration setup, had to manually enter employees

Very good product, maybe get AD integration working better

Testing phishing level of employees

Great for testing users and setting up, easy to use and setup schedules

Wish AD integration worked better, can’t import default “users” group

Get AD integration setup if you can first

Testing phishing with users

Able to setup tests and test users to see how secure your employees are via phishing attempts

Setting up does take some time and getting whitelisting done takes awhile sometimes

Setup whitelisting correctly, ask for help

Phishing employees