The phishing campaigns is our primary use of KnowBe4. Developing, managing and recerculating campaigns is easy. The follow up training is easy for the end user to compoete.

I cannot think of a dislike regarding the KnowBe4 platform

We use the phishing campaign component. Our organization has not yet migrated to KnowBe4 for the entire SAT function.

KnowBe4 Security Awareness Training is the perfect 'one-stop shop' for our IT Team to craft pertinent and up-to-date training for our end users. We find the training materials (videos, guides, posters, etc) to be relevant, engaging and often humourous. This helps drive the completion of our campaigns.

The only major issue we have with using the training platform is that it can be very US-centric. it would be beneficial for some of the training to reach a larger audience outside of North America.

KnowBe4 is providing our organization the resource and services to administer security and compliance training without costly overhead and meeting our organizational requirements from a legal, financial, and security perspective.

On the job training is often real dry, boring, and often 20 years out of date but, KnowBe4 provides updated, relevant info. They even offer high quality videos that entertain and inform. The Inside Man is pretty good!

Information is presented in a way that even lamen users can understand.

There isn't much to dislike. Most work required training isn't exactly "enjoyable" but KnowBe4 does a pretty good job in this regard. There's honestly nothing I can really offer as constructive criticism.

Users are learning to be much more vigilant with email and web browsing. Most users are more likely to avoid unknown attachments, share passwords, etc. Any increased security for our network is great!

The test phish email and the monthly report are critical to helping us keep up our security.

There is much more available than I have time to fully research due to job constraints. We love KnowBe4!

Helping folks to remember not to click links and actually look at your email.

I like the fact that I can set up multiple trainings at once and have them pushed out to users during the year. I can also quickly and easily set up ad-hoc trainings and send them out if a new threat emerges. I'm also a BIG fan of their customer success and support departments. Thay are always ready and available to help me with anything I may need assistance with.

*I certify that this was not written with AI and is my own thoughts and words

There really isn't anything I can come up with that detracts from the training that KB4 provides. I'm going to miss Kevin Mitnick, he was a gem. His training videos were excelletn and were geared to the people who don't know how hacking tech works. and made it easy to understand.

*I certify that this was not written with AI and is my own thoughts and words

One of the main things that keeps me, as a Network and Security admin, up at night is phishing emails and the general state of cybersecurity. KB4 helps our users recognize and react positively to these threats and keeps everyone safer.

*I certify that this was not written with AI and is my own thoughts and words

Phishing simulations are continually updated, lots of content for education, ability to incorporate training modules into our HealthStream LMS.

Need more ability to customize and brand for our audience, also would like threat information we find in your blog converted into posters/newsletters/email tips

Keeping the topic of security in the minds of our team members with fresh content. This helps with our compliance and hopefully reduces risk.

The ability to identify users who need additional training, and the effectiveness of the training. The training engages users better than any other I've seen.

Not a lot to dislike. I'd like some reporting to be a little different, but otherwise I have nothing to complain about.

Useing KnowBe4 is helping our organization be more consistatnly aware of the phishing threats and scams. It certainly helps keep end users on their toes.

The fantastic support from our account specialist blows other vendors out of the water. Many times I experience issues with getting questions answered and even getting email responses from specific vendors. KnowBe4 reaches out to me and schedules quarterly calls to make sure I am aware of any new features and see anything I need help with implementing.

I wouldn't say I like that the training is available in different price tiers. Many times something I need for education is only offered in the highest tier, and I would have to go through another capital approval process to change our subscription. I would prefer if all online training was provided for a flat fee.

We are increasing user awareness of phishing and scam attempts that would potentially cause a data breach or ransomware situation in our organization. Through their testing and training, we have consistently seen an improvement in the number of users reporting potential scams and phishing emails.

We are able to use KnowBe4 created content and import that into our LMS that our user base is familiar with. We would like to ship that training data back to the KnowBe4 platform to continue building each user's risk score.

While we have found new content to push, including some more technical content for our savvy users, we want to see more short and funny modules that include training questions at the end.

We are using KB4 training to spread awareness of the different kinds of attacks our users can expect to see. We are training on social engineering, how to spot phishing emails, and how to mark them as phishing with the PAB, phish alert button.

The test emails for phish testing are generated to look very real and present a great test for our staff. The training modules are interesting and the correct length, and very timely for current events.

The only thing i would change is the flow for adding/utilizing some training modules. I would prefer to just be able to select any of them and add the training but you have to first add it to your library. The web site overall is very well laid out and user friendly. There should also be an easier/better process for users without company email accounts.

It is making our users very aware (and frustrated that management absolutely enforces its use!) and has vastly improved our position from an email security and web security position.