After over a year of using Klaxoon, the biggest win for our team and me has been how much time it saves us in workshops. What used to take hours of prep and facilitation now comes together quickly, thanks to ready-to-use templates. The board is genuinely one of the best visual collaboration tools I've used. It keeps everyone aligned during meetings and workshops, whether the team is in the same room or spread across location. For us, we are based in different countries and Klaxoon makes it feel so smooth. The integrations with teams and zoom make it frictionless to embed into our existing workflow. Review collected by and hosted on G2.com.

There aren't any major dealbreakers, but there are a few things to mention. The platform can have a little learning curve for the new users, onboarding teammates who are not tech-savvy. They need a bit of hand-holding before they feel comfortable navigating it independently. Occasional performance issues during larger sessions can also slow things down slightly. They are noticeable but don't happen always. Review collected by and hosted on G2.com.

Klaxoon is a powerfull platform speacially to improve team engagement and collaboration. It empowers our team with fluid brainstorming. Instead of scattered notes, we add ideas instantly – text, images, links – from anywhere and we can even link information so its always well organized. This visually connects concepts, cutting down cleanup time and ensuring all voices, even the quietest, are captured. In addition, it is a very fast tool, activities load quickly, and real-time updates during live sessions are responsive, even with a large number of participants. It support resources, including helpful tutorials, FAQs, and a responsive customer support team also help to fully understand the platform. I highly appreciate as well how accessible (pricing) the platform is even for small teams or basic usage, the free version provides substantial functionality. Review collected by and hosted on G2.com.

I do believe Klaxoon could potentially expand in integration tools. Currently, direct, deep integrations with the most common productivity suites (like Microsoft 365 or Google Workspace) are somewhat limited. Although, i do believe the platform to have some AI features in terms of process facilitation I would appreciated some features of content generation even it it has an integrated AI platform directly. Review collected by and hosted on G2.com.

I use Klaxoon for various purposes, like setting up the platform and objectives before a session, uploading reference materials, using the digital whiteboard during sessions, and for hybrid meetings. I like how it makes it easy for everyone to participate with the same interface, which helps remote users feel involved. I appreciate the integration and export features, allowing me to incorporate the results easily into my existing workflows. The templates are professional, which streamlines workshop preparation and reduces design time, improving workflow consistency and efficiency. I've integrated it with Sprout to enhance team collaboration and connect creative and planning aspects with operational execution. The initial setup was very easy. Review collected by and hosted on G2.com.

I don't like the performance because when I'm in a very large session with certain participants, the experience can degrade and some of its functions become less fluid. The writing on the blackboard becomes slow. Review collected by and hosted on G2.com.

I really value Klaxoon's features like the icebreakers and quizzes. These tools make a big difference at the start of a planning session by pulling honest input from colleagues who might usually stay quiet. The atmosphere improves almost immediately, making it easier to gather ideas. During longer meetings, quizzes are great for reviving attention, bringing people back with a bit of friendly rivalry. Additionally, Klaxoon is especially useful for collecting and organizing event proposals from international partners. It allows me to gather scattered input on one shared canvas, keeping everyone's contributions aligned and preventing any ideas from being lost. Plus, the setup was pretty simple, taking only a few days without significant issues. Review collected by and hosted on G2.com.

My one reservation is the learning curve. The first session was harder going than I had expected, with so much built into the tool that I struggled to find a starting point. It took me a good while to feel at ease, even after a couple of walkthroughs, and I expect newer colleagues will need some patience before it becomes second nature. Review collected by and hosted on G2.com.

I find it fascinating how Klaxoon offers so many structured templates, which really makes my work easier and much more efficient. The designs are incredibly dynamic and functional, and they contribute to a rich user experience. I also love that guests can join sessions without the hassle of creating accounts; they can simply log in using a QR code, which makes interaction easy and seamless. The whiteboards are excellent and feel completely different from other tools I use, offering a very clean and organized environment. Without a doubt, Klaxoon stands out for its innovation and effectiveness. Review collected by and hosted on G2.com.

Despite being an extremely powerful tool, it has two significant drawbacks. First, when many participants connect at the same time, the platform becomes chaotic: it slows down considerably, and editing or moving elements becomes incredibly difficult. They should optimize performance during these large sessions so teamwork feels much smoother.

The other issue I’m not convinced about is the export functionality. When you need to export your work to common formats like Excel or PDF, the design completely loses its original structure and visual appeal, turning into a visual mess. This is a key area the company should improve so you don’t lose the order you’ve already achieved on the whiteboard. Review collected by and hosted on G2.com.

I really like Klaxoon's Zoom integration feature. It lets us facilitate sessions directly within Zoom without needing to switch applications. Before this update, facilitators had to manage Zoom windows and classroom browser tabs simultaneously during each session, sharing screens back and forth depending on which tool needed focus. This used to increase attention and cognitive load during already demanding work. Now, with the board integrated inside the Zoom session, participants stay in one place throughout, which makes the experience much smoother for everyone. I also appreciate how the platform product teams actively listen to feedback and roll out changes and enhancements quickly based on real user input. This builds my confidence in the direction of the tools. New participants can join from a link without installing anything, and the interface is intuitive enough that most people can figure out their first session without needing instructions beforehand. Review collected by and hosted on G2.com.

I don't really like the scheduling, the closing, and delay of board via calendar is something users specifically call out as missing. And it is a gap our team hits regularly. After a workshop concludes, the board stays open indefinitely unless someone manually goes in to close or cache it. For a team running multiple workshops per month, that creates an admin overhead as all boards pile up without a way to automatically expire them after a set period. Review collected by and hosted on G2.com.

I really like the bot tools that I use in almost every session. I run brainstorming exercises where everyone adds sticky notes at the same time, and I've watched a group generate over six ideas in fifty minutes, something that used to take a full hour going around the room. The last question features have also changed how I run training. I drop quick polls mid-session to check understanding and get responses from nearly everyone within seconds, compared to maybe two or three raising their hand before. The session tool lets me build an agenda with slides and activities mixed, keeping my prep time down. I used to build slide decks in one tool and separate polls in another, juggling between them. Now it’s one flow and switch between slide and quiz questions takes one click, instead of tabbing between two apps. Review collected by and hosted on G2.com.

What I dislike is the sharing bot with people outside our company is clunky, since guests need their own account just to view or contribute. I have had clients ask why they cannot just click a link and join like they can with other tools. A simple guest access link where external participants can join without creating a full account would fix this and make working with our partners much easier. Review collected by and hosted on G2.com.

Where Klaxoon proves its worth is in how I shape and deliver training. I lean on it almost daily to structure my thinking and organize group brainstorming. It handles many ideas and topics at once, allowing me to build workflows. For visualizing a training path or presenting a flowchart to trainers, it works remarkably well. The templates win me over by sparing me from building every session from scratch, and paired with a clean, intuitive interface, laying out a workshop or a process is fuss-free. Having everything gathered in one place simplifies documenting our training processes, and I value being able to take in all the content at a glance. It offers solid value for the money, and the ease of interacting with colleagues on the same board means ideas come together quickly. Review collected by and hosted on G2.com.

Some of the more advanced features feel rather shallow, lacking the depth you find in more specialized tools. I also notice the performance dip when a board grows crowded with contributions, and the table functionality is an area that could stand real improvement. Review collected by and hosted on G2.com.

I find Klaxoon truly indispensable for the collaborative work I coordinate. I'm really won over by the ease of the application and the visual clarity of the boards. It effectively draws everyone into contributing at the same time, maintaining a natural pace during planning sessions and keeping the whole group engaged. Klaxoon proves its worth by pulling ideas together in one shared space, and using templates helps me bring a program together efficiently without chasing scattered emails. Review collected by and hosted on G2.com.

If I were to name a drawback, it would be the per-person pricing. For an organization that runs lean and keeps a close eye on every line of its budget, a one-time cost would sit far more comfortably than an ongoing subscription that scales with each seat. Review collected by and hosted on G2.com.

What I like most about Klaxoon is the Mission feature, which is what our facility relies on most, and the impact on session quality has been measurable. Mission is a gamified journey that takes participants through a sequence of collaborative activities. Before we started using Mission, our workshops would lose momentum halfway through because the transitions between activities weren't smooth and people drifted. With Mission, the sequence is locked in and participants move through each step automatically, without the facilitator having to manually redirect anyone. In our last six workshops run through Mission, session overrun dropped from thirty five minutes to under ten minutes, and post session surveys showed that 82% of participants felt the session stayed on track, compared to 51% in the workshops before we introduced this format. That improvement came directly from the session design rather than from changing who was facilitating. In our most recent workshop, our team is more engaged and everyone is very active in giving feedback and opinions about the things we discussed, and we get more valuable input. I also like that Klaxoon lets teams visually map and collaborate on processes, identify gaps or non value added steps, and allow remote participation in workshops. It speeds up creating process diagrams and handles large boards, avoiding the constraints of traditional software. Our process mapping session went from a full day in person down to a two hour remote workshop that produced the same outputs, because every participant could contribute to the board simultaneously rather than waiting for one person to make their changes. It made remote and hybrid process workshops actually work for our operations team spread across three sites, and it helped non technical participants contribute meaningfully in a digital environment. I value the ease of use and interactivity, how it transforms meetings into engaging collaborative experiences. The extensive template library and the ability to have remote participants join from a browser link without needing an account is the single most important usability decision for external workshops where you can't control what tools attendees have installed. The template library covered enough common scenarios that our first session could run on a template without any prior building experience, and most people on our team were independently facilitating workshops within three weeks of being introduced to the platform. We also connect Klaxoon with Jira and Confluence. Review collected by and hosted on G2.com.

I find navigating between different boards the most persistent issue our team reports. Some users note difficulties switching between different bots and the team acknowledged it and is continuously working on enhancing the platform. This means when a workshop spans multiple bots (for example current state map and future state map running as separated bots), participants regularly get lost switching between them. The facilitator ends up spending time redirecting people rather than running the session. The fix is not complicated: a persistent side panel showing all boards in the current session with one-click navigation would solve this. Until then, our workaround has been to limit each session to a single bot. No matter how complex the content, that sometimes means framing more onto one canvas than is ideal for readability. I also note our facilitators need two to three practice sessions before feeling confident building their own bots from scratch. Review collected by and hosted on G2.com.