Katalon Reviews & Product Details

Katalon True Platform is an AI-driven software quality solution designed to unify the software testing lifecycle, enabling Quality Assurance (QA) teams to deliver high-quality software more efficiently. By integrating multiple essential capabilities into a single platform, it addresses the challenges of fragmented testing environments that often hinder productivity and inflate costs. The True Platform encompasses six core functionalities: Manual Testing, Test Automation, Test Management, Test Execution Environment, Reporting & Analytics, and Production Insights, all coordinated by the Katalon AI Assistant. The fragmentation of software quality tools has historically created inefficiencies, with separate tools for each aspect of testing leading to delays and increased costs. Katalon True Platform seeks to eliminate these barriers by automating the entire testing lifecycle, not just the execution phase. This holistic approach allows QA teams to accelerate their delivery timelines, identify defects earlier in the process, and scale their quality efforts without the need for additional personnel. By streamlining the testing process, teams can focus on enhancing software quality and meeting project deadlines more effectively. A standout feature of the True Platform is the Katalon AI Assistant, which enhances productivity at every stage of the testing lifecycle. This embedded AI assistant employs six specialized agents that facilitate various tasks, from analyzing requirements and generating test cases to autonomously executing tests and reporting defects. For instance, the Requirement Analyzer identifies ambiguities in specifications, while the Bug Reporter automates the generation of detailed defect reports, integrating seamlessly with tools like Jira or Azure DevOps. This conversational AI experience keeps users in control while significantly reducing the time spent on routine tasks. Katalon Studio, a well-established test automation tool, remains an integral part of the True Platform. It provides a robust environment for teams seeking in-depth coded test automation, including custom frameworks and complex scripting. The key enhancement is that Katalon Studio now operates in conjunction with the broader platform, ensuring that all outputs are connected to the same test management and reporting infrastructure. This integration allows for a cohesive workflow across the QA team, enhancing collaboration and visibility. Designed to cater to the diverse needs of the entire QA organization, Katalon True Platform accommodates manual testers through intuitive, zero-code workflows, while providing automation engineers with the familiar scripting environment of Katalon Studio. QA managers benefit from real-time dashboards and predictable execution, and QA leaders gain consolidated visibility and cost efficiency by replacing multiple vendor solutions with a single, unified system. This comprehensive approach ensures that all team members can contribute effectively to the software quality process, ultimately leading to improved outcomes and faster delivery times.

Seller

Katalon LLC

Discussions

Katalon Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Khanh Tran

Used by Xceedance and 2 others

Beta

Pricing

Pricing provided by Katalon.

Katalon Studio Enterprise

Starting at $184.00

1 Seat Per Month

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Katalon Integrations

(29)

Verified by Katalon

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/17/2025

"Katalon Studio Review Based on My 3 Years of Professional Experience"

5/5

What do you like best about Katalon?

What I like about Katalon is the ease of use when it comes to automation.

I didn’t find it difficult to follow courses provided by Katalon or tutorials on YouTube. Even though I don’t come from an IT background and have limited coding knowledge, Katalon has been very helpful throughout my three years of work. It also played a big role in helping me transition from a manual tester to an automation tester. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

What I don’t like about Katalon is the mobile integration.

I’ve found it quite difficult to use Katalon for mobile automation, whether it's for Android or iOS, especially when it's assigned by my supervisor. I’ve faced many challenges working with mobile testing. On top of that, since I’m based in Indonesia, most local tutorials are focused on web automation, not mobile. Even when I do find mobile-related learning resources, I often struggle to follow them. Review collected by and hosted on G2.com.

What problems is Katalon solving and how is that benefiting you?

With automation, I’m definitely helped when it comes to repetitive testing tasks. I don’t need to do a lot of coding—so far, I’ve mostly relied on drag-and-drop features, which makes the process easier. However, there are some features I wish were available in the free version, like the "Start from here" feature, which is unfortunately only included in the Enterprise edition. Review collected by and hosted on G2.com.

Verified User in Insurance

4/14/2025

"Exceed our expectations"

5/5

What do you like best about Katalon?

I prefer Katalon for several reasons:

User-Friendly Interface: Katalon offers an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels.

Automated Framework Creation: The platform automatically generates testing frameworks, streamlining the setup process and saving valuable time.

Extensive Keyword Library: Katalon provides a comprehensive set of keywords, enhancing the flexibility and capability of test scripts.

Parallel Test Executions: It supports parallel test executions, significantly reducing the overall testing time.

Test Cloud Options: Katalon offers cloud-based testing options, enabling scalable and efficient test management.

Mobile Testing: The platform includes robust mobile testing features, ensuring comprehensive test coverage across various devices. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

Limited Scripting Languages: Katalon only supports Groovy as a scripting language, which can be restrictive for users who prefer other languages.

Performance Issues: Some users have reported performance problems, such as the tool freezing or lagging during tests.

Mobile Testing Challenges: Mobile testing can be slower and more cumbersome, requiring additional effort to capture and write code. Review collected by and hosted on G2.com.

What problems is Katalon solving and how is that benefiting you?

Complex Test Automation: Katalon simplifies the automation of complex test cases, reducing the need for extensive coding knowledge. This makes it accessible to both technical and non-technical users, enhancing team collaboration.

Time-Consuming Setup: By automatically creating testing frameworks, Katalon saves time and effort in the initial setup phase, allowing teams to focus on writing and executing tests.

Test Maintenance: The platform's robust keyword-driven approach and reusable test artifacts help in maintaining tests efficiently, reducing the overhead associated with frequent updates and changes.

Parallel Execution: Katalon supports parallel test executions, which significantly speeds up the testing process, ensuring faster delivery cycles and quicker feedback loops.

Cross-Platform Testing: With capabilities for web, mobile, and API testing, Katalon provides a unified solution for cross-platform testing, ensuring comprehensive coverage and consistency across different environments.

Cloud Integration: The integration with cloud-based testing services allows for scalable and flexible test execution, accommodating varying project needs and resource availability. Review collected by and hosted on G2.com.

Yogesh K.

automation test engineer

Small-Business (50 or fewer emp.)

9/28/2023

"The best automation tool for automation testers which also support low code no code."

5/5

What do you like best about Katalon?

The great thing about the Katalon platform is its wide range of features and it is so easy to learn. and it also supports CI/CD tools. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

Some features are only accessible in paid version. Review collected by and hosted on G2.com.

sebin r.

Test Engineer

Small-Business (50 or fewer emp.)

9/30/2025

"Built fast and efficient frameworks from scratch"

4.5/5

What do you like best about Katalon?

self healing feature

built in retry

built in methods Review collected by and hosted on G2.com.

What do you dislike about Katalon?

minor glitches regarding custom keywords Review collected by and hosted on G2.com.

Sumir T.

Lead Quality Engineer

Enterprise (> 1000 emp.)

3/26/2025

"A new dimension to simplifying test automation while maximising output"

4.5/5

What do you like best about Katalon?

Throughout my experience with Katalon, the one thing that stood out to me was the low code nature of it where its record and capture feature made it simple to capture page objects without the need to specifically write xpaths or other web locators for it. The amount of time that is essentially saved by being able to capture page objects with a simple click followed by replicating a users actions through the record button and then convert that into a test case is remarkable. Katalon essentially enables you to focus on the bigger picture while reducing the efforts taken in setting up complex page classes and validating plus writing up page objects. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

Although the benefits outweigh the negatives, if any, I would say a useful addition to Katalon Studio would be making the Studio Assist AI provide suggestions to the code on its own instead of the user having to specifically highlight a section of the code and have it provide the output. Much like Amazons code whisperer. Review collected by and hosted on G2.com.

What problems is Katalon solving and how is that benefiting you?

I have primarily used Katalon for learning purposes while also exploring the possibility of its benefits in my project. But from my time using Katalon’s it’s greatly sped up the time taken in automating a web application without the tedious and time consuming of setting up a project structure, page class files, page objects and complicated methods. Review collected by and hosted on G2.com.

Venkata Surya Teja G.

Associate Consultant

Small-Business (50 or fewer emp.)

3/21/2025

"Simplifying Test Automation using Katalon Studio"

5/5

What do you like best about Katalon?

Katalon platform is very user friendly. Easy to work, and the implementation of test cases is easy. I use the studio daily to run my scripts, and it works very smoothly. It has so many built-in features that make the scripting easy. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

I mostly use the Katalon platform for API Testing and it is helpful if it can call the HTTP request, but for some cases, we use TCP listener instead of HTTP and we cannot automate the TCP requests in Katalon. So I see only this downside from the Katalon. Review collected by and hosted on G2.com.

Venkateshwaran T.

Test Engineer

Small-Business (50 or fewer emp.)

4/30/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"I am writing about Katalon Advantages and Disadvantages"

4.5/5

What do you like best about Katalon?

I would like using the Katalon studio because it's more flexible and very easy to understand. A major advantage of this platform is the record and playback feature, and XPath is automatically picked. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

A disadvantage of Katalon studio is that sometimes XPath changes or doesn't work, requiring manual adjustment. Additionally, the Katalon platform can be very slow or hang while recording scripts. Review collected by and hosted on G2.com.

mahmoud e.

Quality Engineer

Small-Business (50 or fewer emp.)

3/26/2025

"it was a great journey during learning katalon through that platform and it was very informative"

3.5/5

What do you like best about Katalon?

that it was very informative and easy to earn and the customer support was very friendly I could find many lectures that could help me through learning and it has an ease of implementation that could help me to achieve the best result and the frequency of use and also the ease of integration all of this helped me to get an easy journey to master katalon tool Review collected by and hosted on G2.com.

What do you dislike about Katalon?

the search field wasn't the best thing I could have it may need to be a little bit better Review collected by and hosted on G2.com.

Verified User in Higher Education

10/13/2025

"Great tool, the basic version is free and you own locally the files."

5/5

What do you like best about Katalon?

Intergations with GitHub, availability of the resources. Good freebie for a small company without Manual Testing budget. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

Github is not flawless, having to close the program is annoying, I'm ok re-login. I'm not ok closing it. Review collected by and hosted on G2.com.

Depa P.

Senior Software Quality Assurance Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

3/4/2025

"All in one Test Automation tools"

4/5

What do you like best about Katalon?

Katalon simplifies test automation, making it accessible even for those just starting out. It provides comprehensive support for Web, API, Mobile, and Desktop testing, all within a single platform. With an intuitive interface and advanced features such as BDD and seamless CI/CD integration, it streamlines testing workflows effectively. Review collected by and hosted on G2.com.

What do you dislike about Katalon?

It may experience some delays when handling complex tests, and the cost of accessing advanced features can be on the higher side. Additionally, there’s room for improvement in areas like report customization and debugging capabilities. Review collected by and hosted on G2.com.