--- title: Kaleyra Video API Reviews meta_title: 'Kaleyra Video API Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Kaleyra Video API works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 24 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Kaleyra Video API Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Kaleyra Video API, enabling quick and seamless video conferencing without complications. (8 mentions)
Users love the easy setup of Kaleyra Video API, enabling quick video conferences without complications or extra installations. (4 mentions)
Users appreciate the reliable communication of Kaleyra Video API, enjoying seamless connections and easy usability for business needs. (3 mentions)
Users love the high audio quality of Kaleyra Video API, enjoying clear and uninterrupted communication during calls. (2 mentions)
Users value the easy communication of Kaleyra Video API, simplifying business interactions with its comprehensive services. (2 mentions)
Users find limitations in screen sharing, including lag and inadequate features, hindering effective collaboration experiences. (4 mentions)
Users find the customer support lacking, experiencing delays and inadequate assistance when facing issues. (2 mentions)
Users find the pricing to be a bit higher compared to competitors, which affects their purchasing decision. (2 mentions)
Users experience a steep learning curve with Kaleyra Video API, facing challenges in implementation and support. (2 mentions)
Users report poor customer support, experiencing delays that hinder effective use of the Kaleyra Video API. (2 mentions)

5 Pros or Advantages of Kaleyra Video API

5 Cons or Disadvantages of Kaleyra Video API

Kaleyra Video API Reviews (24)

Reviews

Kaleyra Video API Reviews (24)

4.2
24 reviews
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Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Good"
4.5/5
What do you like best about Kaleyra Video API?

Better communication with client and organization. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Nothing as of now. But should have good ui. Review collected by and hosted on G2.com.

KS
Kiran S.
Project incharge
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"One of the best conferencing solution for your business"
5/5
What do you like best about Kaleyra Video API?

It offers you high quality audio as well as video conferencing solution. It comes with other features like file and screen sharing, real-time chatting etc. You can join meeting from mobile also. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Nothing is there to dislike bandyer as it works perfectly on any device. Review collected by and hosted on G2.com.

Beth P.
BP
Beth P.
Writer
Small-Business (50 or fewer emp.)
"Decent Quality and Fair Price"
4.5/5
What do you like best about Kaleyra Video API?

The quality of video and audio is better than other options I have tried. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

It is not free and if you are looking for that than this option is not a fit. Review collected by and hosted on G2.com.

Irfan K.
IK
Irfan K.
Program Editor
Graphic Design
Small-Business (50 or fewer emp.)
"Loved the simple and easy to use tool."
4/5
What do you like best about Kaleyra Video API?

I have no shame to say that I’m not good at digital communication but thanks to Bandyer that did an excellent job for me. I worked via mobile and this simple tool gave me no hard time to use it. i would highly recommend it for anyone with communication needs. Even if you lack the professional knowledge, Banyer will help and guide to improve your communication channel. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Nothing in particular and I think that's what makes it stand out from rest of its competitors. Review collected by and hosted on G2.com.