--- title: Kaleyra Video API Reviews meta\_title: 'Kaleyra Video API Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Kaleyra Video API works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Kaleyra Video API Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of Kaleyra Video API remarkable, enabling quick and efficient video conferencing. [(8 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548643&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Kaleyra Video API, enabling quick organization of video conferences without hassle. [(4 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547965&qs=pros-and-cons#reviews) Users appreciate the **consistent and reliable communication** of Kaleyra Video API, enhancing their video calling experience. [(3 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548295&qs=pros-and-cons#reviews) Users value the **high audio quality** of Kaleyra Video API, enhancing clarity and connection during video calls. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548105&qs=pros-and-cons#reviews) Users value the **easy communication** features of Kaleyra Video API, making it a one-stop solution for business needs. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548420&qs=pros-and-cons#reviews) Users find the **limitations in screen sharing** of Kaleyra Video API hinder effective collaboration and reliability. [(4 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548504&qs=pros-and-cons#reviews) Users find the **customer support lacking** , leading to frustration and delays in resolving issues with the API. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547913&qs=pros-and-cons#reviews) Users find the **pricing to be higher than competitors** and face challenges with implementation and support quality. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548579&qs=pros-and-cons#reviews) Users find a steep **learning curve** due to implementation difficulties and unclear pricing, impacting overall satisfaction. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548177&qs=pros-and-cons#reviews) Users experience **poor customer support** , making resolution of issues and inquiries frustrating and time-consuming. [(2 mentions)](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548078&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Kaleyra Video API ##### 1. Ease of Use Users find the **ease of use** of Kaleyra Video API remarkable, enabling quick and efficient video conferencing. [ See 8 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548643&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy to Work With and Effortless to Use" What do you like about Kaleyra Video API? easy of work and help in my work as it mke it fast ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.") SD Soumili D. Small-Business (50 or fewer emp.) 4.5/5 "High quality audio and Video Communication with easy to use interface" What do you like about Kaleyra Video API? Bandyer is easy to install and in easy to use. can do important notes, in call message and many more with it. Usefull for personal or commercial use. ##### 2. Easy Setup Users appreciate the **easy setup** of Kaleyra Video API, enabling quick organization of video conferences without hassle. [ See 4 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547965&qs=pros-and-cons#reviews) See Related User Reviews ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.") SD Soumili D. Small-Business (50 or fewer emp.) 4.5/5 "High quality audio and Video Communication with easy to use interface" What do you like about Kaleyra Video API? Bandyer is easy to install and in easy to use. can do important notes, in call message and many more with it. Usefull for personal or commercial use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Short team meetings and calls with clients" What do you like about Kaleyra Video API? It is very friendly to use and you don’t have to download anything or install any software to your computer. It is easy to access meetings via a link ##### 3. Communication Users appreciate the **consistent and reliable communication** of Kaleyra Video API, enhancing their video calling experience. [ See 3 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548295&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Smooth Video Calls" What do you like about Kaleyra Video API? Bandyer made it possible for me to join my video calls without having buffering or delay problems. I observed that the connections were steady and wit ![Alec D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alec D.") AD Alec D. Small-Business (50 or fewer emp.) 3.5/5 "well instructed" What do you like about Kaleyra Video API? Good communication, easy to use, and fine work. ##### 4. Audio Quality Users value the **high audio quality** of Kaleyra Video API, enhancing clarity and connection during video calls. [ See 2 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548105&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Smooth Video Calls" What do you like about Kaleyra Video API? Bandyer made it possible for me to join my video calls without having buffering or delay problems. I observed that the connections were steady and wit SS Stuti S. Mid-Market (51-1000 emp.) 4.5/5 "Tuned Remotely And Collaborate Easily" What do you like about Kaleyra Video API? This is easy to establish even for businesses of any size and I do use it a lot. Higher audio and video quality. The organizer is more powerful and ha ##### 5. Easy Communication Users value the **easy communication** features of Kaleyra Video API, making it a one-stop solution for business needs. [ See 2 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548420&qs=pros-and-cons#reviews) See Related User Reviews ![Alec D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alec D.") AD Alec D. Small-Business (50 or fewer emp.) 3.5/5 "well instructed" What do you like about Kaleyra Video API? Good communication, easy to use, and fine work. ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.") MK Mukunda K. Small-Business (50 or fewer emp.) 2.0/5 "Lot of tools but expensive." What do you like about Kaleyra Video API? It has all the communication services such as sms, email etc. One stop solution for all the business communication requirements. It is essentially omn ### 5 Cons or Disadvantages of Kaleyra Video API ##### 1. Screen Sharing Users find the **limitations in screen sharing** of Kaleyra Video API hinder effective collaboration and reliability. [ See 4 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548504&qs=pros-and-cons#reviews) See Related User Reviews ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.") SD Soumili D. Small-Business (50 or fewer emp.) 4.5/5 "High quality audio and Video Communication with easy to use interface" What do you dislike about Kaleyra Video API? Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Short team meetings and calls with clients" What do you dislike about Kaleyra Video API? I have a feeling that Bandyer provides a narrow scope of screen sharing. However, Bandyer fails in presenting or in detailed discourses that necessita ##### 2. Customer Support Users find the **customer support lacking** , leading to frustration and delays in resolving issues with the API. [ See 2 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1547913&qs=pros-and-cons#reviews) See Related User Reviews ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.") SD Soumili D. Small-Business (50 or fewer emp.) 4.5/5 "High quality audio and Video Communication with easy to use interface" What do you dislike about Kaleyra Video API? Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.") MK Mukunda K. Small-Business (50 or fewer emp.) 2.0/5 "Lot of tools but expensive." What do you dislike about Kaleyra Video API? Pricing is not clear on the website, difficulty in implementation, customer support is not good. ##### 3. Expensive Users find the **pricing to be higher than competitors** and face challenges with implementation and support quality. [ See 2 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548579&qs=pros-and-cons#reviews) See Related User Reviews ![재우 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "재우 .") 재 재우 . Small-Business (50 or fewer emp.) 3.5/5 "evaluation of bandyer" What do you dislike about Kaleyra Video API? the price is a little bit higher than others ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.") MK Mukunda K. Small-Business (50 or fewer emp.) 2.0/5 "Lot of tools but expensive." What do you dislike about Kaleyra Video API? Pricing is not clear on the website, difficulty in implementation, customer support is not good. ##### 4. Learning Curve Users find a steep **learning curve** due to implementation difficulties and unclear pricing, impacting overall satisfaction. [ See 2 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548177&qs=pros-and-cons#reviews) See Related User Reviews ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.") SD Soumili D. Small-Business (50 or fewer emp.) 4.5/5 "High quality audio and Video Communication with easy to use interface" What do you dislike about Kaleyra Video API? Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.") MK Mukunda K. Small-Business (50 or fewer emp.) 2.0/5 "Lot of tools but expensive." What do you dislike about Kaleyra Video API? Pricing is not clear on the website, difficulty in implementation, customer support is not good. ##### 5. Poor Customer Support Users experience **poor customer support** , making resolution of issues and inquiries frustrating and time-consuming. [ See 2 mentions ](https://www.g2.com/products/kaleyra-video-api/reviews?filters%5Bsentiment_snippet%5D=1548078&qs=pros-and-cons#reviews) See Related User Reviews ![Soumili D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumili D.") SD Soumili D. Small-Business (50 or fewer emp.) 4.5/5 "High quality audio and Video Communication with easy to use interface" What do you dislike about Kaleyra Video API? Limitation on screen sharing and there are some things need to be improvements such like point out, zoom in and multi page sharing. Cuatomer support i ![Mukunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukunda K.") MK Mukunda K. Small-Business (50 or fewer emp.) 2.0/5 "Lot of tools but expensive." What do you dislike about Kaleyra Video API? Pricing is not clear on the website, difficulty in implementation, customer support is not good. ## Top-Rated Alternatives [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,161) ](https://www.g2.com/products/google-workspace/reviews) [ ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") Microsoft Teams 4.4/5(19,253) ](https://www.g2.com/products/microsoft-teams/reviews) [ View All Alternatives ](https://www.g2.com/products/kaleyra-video-api/competitors/alternatives) ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 4/5/2024 "Good" 4.5/5 What do you like best about Kaleyra Video API? Better communication with client and organization. Review collected by and hosted on G2.com. What do you dislike about Kaleyra Video API? Nothing as of now. But should have good ui. Review collected by and hosted on G2.com. What problems is Kaleyra Video API solving and how is that benefiting you? Nothing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KS Kiran S. Project incharge Logistics and Supply Chain Small-Business (50 or fewer emp.) 9/16/2023 "One of the best conferencing solution for your business" 5/5 What do you like best about Kaleyra Video API? It offers you high quality audio as well as video conferencing solution. It comes with other features like file and screen sharing, real-time chatting etc. You can join meeting from mobile also. Review collected by and hosted on G2.com. What do you dislike about Kaleyra Video API? Nothing is there to dislike bandyer as it works perfectly on any device. Review collected by and hosted on G2.com. What problems is Kaleyra Video API solving and how is that benefiting you? It has enabled us to have audio or video conferencing with our customers, employees etc anytime. Now instead of visiting customer office we able to connect them virtually. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Beth P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth P.") BP Beth P. Writer Small-Business (50 or fewer emp.) 9/8/2023 "Decent Quality and Fair Price" 4.5/5 What do you like best about Kaleyra Video API? The quality of video and audio is better than other options I have tried. Review collected by and hosted on G2.com. What do you dislike about Kaleyra Video API? It is not free and if you are looking for that than this option is not a fit. Review collected by and hosted on G2.com. What problems is Kaleyra Video API solving and how is that benefiting you? With other products, I had problems with conference calls being low quality, buffing out, or losing connection. Bandyer solved these issues and surpassed my expectations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Irfan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irfan K.") IK Irfan K. Program Editor Graphic Design Small-Business (50 or fewer emp.) 4/19/2021 "Loved the simple and easy to use tool." 4/5 What do you like best about Kaleyra Video API? I have no shame to say that I’m not good at digital communication but thanks to Bandyer that did an excellent job for me. I worked via mobile and this simple tool gave me no hard time to use it. i would highly recommend it for anyone with communication needs. Even if you lack the professional knowledge, Banyer will help and guide to improve your communication channel. Review collected by and hosted on G2.com. What do you dislike about Kaleyra Video API? Nothing in particular and I think that's what makes it stand out from rest of its competitors. Review collected by and hosted on G2.com. What problems is Kaleyra Video API solving and how is that benefiting you? To build the technological supply chain for the digital communication cycle. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at Kaleyra? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/kaleyra-video-api/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing) ##### Explore More [Best software for real-time knowledge base updates](https://www.g2.com/discussions/best-software-for-real-time-knowledge-base-updates)[Is Apollo ILS worth it for mid-size public or academic institutions that need fast deployment and minimal training overhead, or does Koha deliver the same value as an open-source alternative?](https://www.g2.com/discussions/is-apollo-ils-worth-it-for-mid-size-public-or-academic-institutions-that-need-fast-deployment-and-minimal-training-overhead-or-does-koha-deliver-the-same-value-as-an-open-source-alternative)[What file reader software is most reliable for mid-market organizations without disrupting existing workflows?](https://www.g2.com/discussions/what-file-reader-software-is-most-reliable-for-mid-market-organizations-without-disrupting-existing-workflows) [Best AP automation solutions for reducing late payment fees](https://www.g2.com/discussions/what-is-the-best-ap-automation-solution-for-reducing-late-payment-fees)[What are the best museum management platforms for rapid implementation and quick team adoption?](https://www.g2.com/discussions/what-are-the-best-museum-management-platforms-for-rapid-implementation-and-quick-team-adoption)[Pros and Cons Details](https://www.g2.com/products/kaleyra-video-api/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)