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Kaleyra Video API Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Kaleyra Video API, enabling quick and seamless video conferencing without complications. (8 mentions)
Users love the easy setup of Kaleyra Video API, enabling quick video conferences without complications or extra installations. (4 mentions)
Users appreciate the reliable communication of Kaleyra Video API, enjoying seamless connections and easy usability for business needs. (3 mentions)
Users love the high audio quality of Kaleyra Video API, enjoying clear and uninterrupted communication during calls. (2 mentions)
Users value the easy communication of Kaleyra Video API, simplifying business interactions with its comprehensive services. (2 mentions)
Users find limitations in screen sharing, including lag and inadequate features, hindering effective collaboration experiences. (4 mentions)
Users find the customer support lacking, experiencing delays and inadequate assistance when facing issues. (2 mentions)
Users find the pricing to be a bit higher compared to competitors, which affects their purchasing decision. (2 mentions)
Users experience a steep learning curve with Kaleyra Video API, facing challenges in implementation and support. (2 mentions)
Users report poor customer support, experiencing delays that hinder effective use of the Kaleyra Video API. (2 mentions)

5 Pros or Advantages of Kaleyra Video API

5 Cons or Disadvantages of Kaleyra Video API

Kaleyra Video API Reviews (24)

Reviews

Kaleyra Video API Reviews (24)

4.2
24 reviews
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재우 .
재
재우 .
전략기획 부서장
Small-Business (50 or fewer emp.)
"evaluation of bandyer"
3.5/5
What do you like best about Kaleyra Video API?

this SW typically works well for screen sharing and presentation Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

the price is a little bit higher than others Review collected by and hosted on G2.com.

Pratyush G.
PG
Pratyush G.
Founder & Digital Marketing Strategist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Video call and conference with Bandyer"
4.5/5
What do you like best about Kaleyra Video API?

The video and audio quality is excellent. Easy to use for video conferencing. Very easy to onboard clients. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

The pricing is bit confused and costly a bit for small businesses Review collected by and hosted on G2.com.

JP
Joanna P.
Project Engineer
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Very useful for brief check-in sessions"
4.5/5
What do you like best about Kaleyra Video API?

The unique selling proposition of Bandyer for me was how easy it was to use. I could organize video conferences with my clients and coworkers within minutes, and there was no need for any additional installations or registrations. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

The screen sharing capability was a disappointment. The quality of the resolution tends to be grainy and sometimes blurry, especially when the presentation or the shared document contains higher detailed content. Review collected by and hosted on G2.com.

SM
Shubham m.
Ceo
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"recently had the pleasure of using bandyer, and I must say it exceeded my expectations in many ways"
4/5
What do you like best about Kaleyra Video API?

Bandyer is a superb communication tool with an easy-to-use interface, high-quality audio and video, dependable performance, and superior security. The customer assistance is prompt and friendly, making it an excellent choice for both personal and commercial use. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

While Bandyer succeeds in many areas, occasional network troubles might be inconvenient. Furthermore, certain complex functions are difficult to utilize for inexperienced users. Improved user manuals and more intuitive design of complicated features would improve the overall experience. Review collected by and hosted on G2.com.

ATUL Kr. T.
AT
ATUL Kr. T.
Recruitment Specialist
Mid-Market (51-1000 emp.)
"Video Conferencing and Communicating Platform"
5/5
What do you like best about Kaleyra Video API?

It's a good video calling platform, Users can host video meetings. Easy to use and Easily integrate in to thier owp application API. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

This is bit costly, In comparison to others. Customer support is not so good, We can ecpect delay in that. Review collected by and hosted on G2.com.

SS
Stuti S.
Senior Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Tuned Remotely And Collaborate Easily"
4.5/5
What do you like best about Kaleyra Video API?

This is easy to establish even for businesses of any size and I do use it a lot. Higher audio and video quality. The organizer is more powerful and has greater options in the meeting than before. That’s why we simply love it so much – simple and unlimited conferences at the lowest price in life. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

It needs much processing and memory. Sometimes, when there are several participants, the video lags. Review collected by and hosted on G2.com.

Mukunda K.
MK
Mukunda K.
Senior Flutter Developer
Small-Business (50 or fewer emp.)
"Lot of tools but expensive."
2/5
What do you like best about Kaleyra Video API?

It has all the communication services such as sms, email etc. One stop solution for all the business communication requirements. It is essentially omnichannel business platform service provider which is very helpful if the organization is tied up with multiple vendor/providers. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Pricing is not clear on the website, difficulty in implementation, customer support is not good. Review collected by and hosted on G2.com.

Abdul F.
AF
Abdul F.
Senior Business Development Officer
Mid-Market (51-1000 emp.)
"Bandyer"
4/5
What do you like best about Kaleyra Video API?

One stop solution for all business communication requirements Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Pricing is little expensive and delay in customer support services Review collected by and hosted on G2.com.

Alec D.
AD
Alec D.
Small-Business (50 or fewer emp.)
"well instructed"
3.5/5
What do you like best about Kaleyra Video API?

Good communication, easy to use, and fine work. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

Sometimes it is generic, well done, room for improvement. Review collected by and hosted on G2.com.

AG
Anerlisa G.
Mid-Market (51-1000 emp.)
"Bandyer's impact on communication"
4.5/5
What do you like best about Kaleyra Video API?

Bandyer provides real-time chat and file-sharing features that have significantly improved our team's collaboration on complex IT projects. It also makes it easy for new team members and clients to onboard. Review collected by and hosted on G2.com.

What do you dislike about Kaleyra Video API?

We have had to invest in additional resources to ensure compatibility in as much as Bandyer integrates well with our existing tools. Bandyer services are a bit pricey especially for smaller businesses. Review collected by and hosted on G2.com.