Juphy Reviews (93)

Reviews

Juphy Reviews (93)

4.6
93 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Juphy for its ease of use and ability to consolidate multiple social media accounts into a single platform, which significantly saves time in managing communications. The intuitive interface and responsive customer support enhance the overall experience, although some users note the absence of a mobile app as a common limitation.
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JL
Josh L.
Creative Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The Fox and the IceHound Make a Perfect Pair"
4.5/5
What do you like best about Juphy?

Juphy makes it easy to see all of the messages for my business in one place. I don't have to keep jumping from social media platform to social media platform to respond to my followers. Juphy lets me do that all from one place! Review collected by and hosted on G2.com.

What do you dislike about Juphy?

The only downside of Juphy is that I'm still unable to use a mobile app. This is crucial to get the most out of what Juphy can offer, especially since I'm not always in front of my computer to respond to followers. Review collected by and hosted on G2.com.

Response from Osman Erdi Balcıoğlu of Juphy

Hello Josh,

Thanks for your great review. I have good news, we have released the first version of the Mobile App. You can now communicate with your customers via the mobile application. If you have any issues, please reach out to us at support@juphy.com.

Thanks a lot,

Erdi

David H.
DH
David H.
Podcast Marketing / Production Expert
Small-Business (50 or fewer emp.)
"a great way to handle all social media in one place"
5/5
What do you like best about Juphy?

I'm not a "social media person" and don't want to spend my day tracking down different accounts to make sure that I'm responding to everybody who is trying to get in touch with me. Juphy makes this easy by having all my accounts in a single place, so I can go in and handle all my messages very quickly. it had totally changed the way I do social media and given me back a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

There's nothing I really dislike about Juphy. It works, does what I need it to do, and the support has been great. Review collected by and hosted on G2.com.

Response from Osman Erdi Balcıoğlu of Juphy

Hi David, our support team really works 24/7 as you mentioned. I hope you will continue to use our product for many years as the best customer communication solution, we are very happy to have you on board.

Cheers,

Erdi

Kerem C.
KC
Kerem C.
Founder
Small-Business (50 or fewer emp.)
"Great unified inbox for all social media accounts"
4.5/5
What do you like best about Juphy?

Today many businesses have to manage multiple social media accounts. It takes a lot of time and energy to keep up with all the different platforms, respond to messages, and post new content periodically. Juphy's one-screen dashboard allows you to manage customer messages (both view and respond) from different channels in one place which is a huge time saver. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Still having some trouble with our WhatsApp channel, but we're sure it will be ironed out soon. Also looking forward to see Gmail integration is out of Beta stage. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hello Kerem,

Thank you for your review. Please contact us through email and we'll solve whatever problem you may encounter on WhatsApp integration. (support@juphy.com)

Regards,

Cem

Joshua G.
JG
Joshua G.
CEO
Small-Business (50 or fewer emp.)
"Effectively manage all of your incoming communications."
4.5/5
What do you like best about Juphy?

I'm in the early stages of running a new business and managing two personal brands. Juphy is a tremendous help in unifying social media messages linked with these entities. In my case, it's handy to be able to invite specific staff members to handle inquiries from customers whose native language isn't English. I can assign/revoke roles and review all correspondence in one convenient location. They have a promising road map. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

I think that UI could look a little nicer. Review collected by and hosted on G2.com.

Response from Osman Erdi Balcıoğlu of Juphy

Hi Joshua,

Thanks a lot for your review. As you mentioned, the team collaboration feature is very effective. Moreover, we would like to make the UI better if you share your UI suggestions with us at support@juphy.com.

Cheers,

Erdi

SS
Sachin S.
Director
Small-Business (50 or fewer emp.)
"Awesome implementation for a much required marketing function"
5/5
What do you like best about Juphy?

It gives me a One-shot view of all the social channels and the responses by the community. It helps me understand how my social media posting and campaigns are doing by looking at it in a single view. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Twitter still needs to be improved. I see all my posts end up in the inbox. I hope this issue gets resolved. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hello Sachin,

Thank you for the review. We managed to bypass that situation by auto-archiving your tweets automatically. That way they don't clutter your inbox and they come out when they get a response.

Kind regards,

Cem

TC
Tim C.
Marketing Manager
Mid-Market (51-1000 emp.)
"Decent Social Inbox Solution For Marketing and Support"
4.5/5
What do you like best about Juphy?

- It can manage reviews on Google Play and Appstore. It's useful for app developers.

- It focuses on customer support with the unified inbox. It will grow by having a straight direction.

- Developers constantly improve this product by adding more features. And it also has a public roadmap. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

- Development seems a bit slow.

- I have been waiting for the website live chat feature for a long time. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hello Stephen,

Thank you for the review. You can actually use the Facebook chat widget on your website and Juphy works like a charm with it.

Best regards,

Cem

Andrew L.
AL
Andrew L.
Founder and CEO
Small-Business (50 or fewer emp.)
"Excellent way to consolidate from multiple channels"
4.5/5
What do you like best about Juphy?

Juphy is a fast, effective and efficient way to collate feedback and messages from multiple channels. This allows me to quickly serve my clients and maintain credibility as a proactive business with my clients.. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Nothing really. It serves its purpose well. I've not encountered any bugs that need attention. All in all, a worthwhile investment particularly in this ever-growing world of social media. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hey Andrew,

Thank you for the review. We're glad to make you more efficient. :)

Cem

Colin D.
CD
Colin D.
Head Trainer
Small-Business (50 or fewer emp.)
"Awesome platform that makes communicating with clients and followers so much easier!!"
5/5
What do you like best about Juphy?

I love that you can quickly filter for results, whether that be on one platform or all platforms. Finding questions that have been asked by my followers has never been easier! Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Not much to dislike here. The product has continued to be improved since I bought it. Very impressed. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hello Colin,

Thank you for your review. We're thriving to improve!

Regards,

Cem

Christian B.
CB
Christian B.
Chef vom Dienst
Small-Business (50 or fewer emp.)
"Great tool in one place for all needs"
4.5/5
What do you like best about Juphy?

It’s all in one place, easy navigation, great selection of the pages Review collected by and hosted on G2.com.

What do you dislike about Juphy?

The process of adding Instagram pages was difficult but support helped within 30 minutes Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hello Christian,

Thank you for your review. We're glad to help you! This is what we do: saving time.

Best,

Cem

Josiah H.
JH
Josiah H.
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Simple unified inbox great for agencies, clients, teams, and small businesses."
4.5/5
What do you like best about Juphy?

Juphy has a simple and easy-to-use interface. Has all of the big platforms integrated. Easy to switch between teams. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Still waiting on iOS and Android apps. But they are already in public beta, so they should be released soon. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

Hey Josiah,

Thank you for the review. Android is already out. iOS will be out soon as well.

Best,

Cem