# Jokko Reviews
**Vendor:** Jupiter Analytica  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About Jokko
Jokko est une plateforme de chatbots IA qui automatise le support client et la qualification de leads 24h/24. Connectez-la en quelques clics à votre site web, Shopify, WordPress, WhatsApp ou Telegram pour répondre instantanément aux questions, réserver des rendez-vous et réduire votre temps de support jusqu’à 45 %. L’IA, entraînée sur vos documents et votre base de connaissances, résout 80 % des demandes sans intervention humaine, améliore la satisfaction client et transforme vos conversations en opportunités commerciales.






- [View Jokko pricing details and edition comparison](https://www.g2.com/products/jokko/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-14+11%3A05%3A37+-0500&secure%5Bsession_id%5D=d267a0b8-ce30-4591-bd81-92c1de945eef&secure%5Btoken%5D=a8a45913d1923cfa6fa2e06b9a43a5440920ee245c24182f009e5e55ab1d9a0e&format=llm_user)

## Jokko Features
**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

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