--- title: Jive Reviews meta_title: 'Jive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 309 reviews by the users' company size, role or industry to find out how Jive works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 309 scale: '5' date_modified: '2026-09-22' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

Jive Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

User Insights

Average based on 309 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$
ken j.
KJ
ken j.
Small-Business (50 or fewer emp.)
"Great product for all features"
5/5
What do you like best about Jive?

Easy to install, update, dial, & text. all the functionality is there Review collected by and hosted on G2.com.

What do you dislike about Jive?

With different lines coming to my phone, the caller ID does not function - unless the primary phone is called (I have several businesses, each with a dedicated line) Review collected by and hosted on G2.com.

NEELAM A.
NA
NEELAM A.
Senior Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Jive review"
4/5
What do you like best about Jive?

Jive is a customisable tool that can be used by any organisation. It can be called a professional social connecting platform. You can create blogs, post, discussions, share a document. Also it allows to create public and private groups restricting the number of people. You can store files, documents with team member, create events etc. Also on the status or posts created by you, others can like and comment... hence in a way interact. Supports multiple plug-ins as well. Review collected by and hosted on G2.com.

What do you dislike about Jive?

It requires manual effort to clean the space or to maintain it. Although with additional efforts, customisations and plug-ins old and irrelevant files can be removed to clear space and storage. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great and easy to use. Pretty strait forward."
5/5
What do you like best about Jive?

This app has changed the way we do remote work. And the way we communicate in the office. I am always on the road or traveling, and I just love it. I work from wherever I am. And I use Jive to keep me connected to my team. It's pretty great. Review collected by and hosted on G2.com.

What do you dislike about Jive?

If you're using it on the phone, with just your wireless connection and not the internet, it's slow to connect. Sometimes the customer side of things doesn't work like it should. Review collected by and hosted on G2.com.

KE
Kandice E.
Lead Solution Designer
Enterprise (> 1000 emp.)
"Moved from Jive to Khoros"
2.5/5
What do you like best about Jive?

We went live on the Jive platform in 2009 and migrated to Khoros last May. Jive provided a lot more customizations and with it being hosted on-prem it was easier for our devs to make changes. Moving to a SaaS product has been an adjustment. Review collected by and hosted on G2.com.

What do you dislike about Jive?

While we liked being able to customize, it was also a distraction. Many space and group owners did things so differently that users often felt a big disconnect when navigating between them. Review collected by and hosted on G2.com.

Ganesh K.
GK
Ganesh K.
Test Analyst
Mid-Market (51-1000 emp.)
"Good user management tool"
3/5
What do you like best about Jive?

It was a clean UI for all user identity management Review collected by and hosted on G2.com.

What do you dislike about Jive?

Sometimes the process to identify any user identity issue or analysis was cumbersome Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Worked for our situation, we just outgrew them for the money"
4/5
What do you like best about Jive?

They had a great easy to use interface. Phones came provisioned and setup already, and all we had to do was plug them in and we could use them right away. I am not sure how they are now with them being bought out/merged by another company. Review collected by and hosted on G2.com.

What do you dislike about Jive?

The cost, like with many cloud VoIP providers, added up very quickly for us. We had to switch to a hosted option which saved us a huge chunk. Other than this, if you're budgeted for it, it's a great option. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Enhanced productivity by collaborations"
4.5/5
What do you like best about Jive?

Its easy to use and really user friendly Review collected by and hosted on G2.com.

What do you dislike about Jive?

It could be more good with organizing docs. Review collected by and hosted on G2.com.

Aldo T.
AT
Aldo T.
Lead Tech Support
Small-Business (50 or fewer emp.)
"Good IP phone communications tool"
4.5/5
What do you like best about Jive?

The fact that you can use it anywhere: a physical phone (purchasing the right LAN adapter) on an iPad or iPhone, and on the web in your computer. Also it offers constant updates that tend to make it better. Review collected by and hosted on G2.com.

What do you dislike about Jive?

Sometimes the Admin Panel shows information about the lines that is not updated or tends to create confusion. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Social Networking Platform for Business Applications"
4/5
What do you like best about Jive?

It allows coworkers to connect with one another and collaborate on all things business. It offers many different packages to meet all your business needs. Review collected by and hosted on G2.com.

What do you dislike about Jive?

Lack of development with no major features for years. The customer service team is pretty bad. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Community manager, digital ambassador"
3.5/5
What do you like best about Jive?

Easy interface, MS Office plug-in, which allows easy document sharing and online collaboration. Review collected by and hosted on G2.com.

What do you dislike about Jive?

Limited reporting features for community managers, also mobile app could be more user-friendly. Review collected by and hosted on G2.com.

Questions about Jive? Ask real users or explore answers from the community

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GU
Guest User

What is Jive used for?

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Verified User in Computer Software
G2
Verified User in Computer Software
•
Last activity almost 6 years ago

Does Jive have a Mobile App?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Average Discount

19%

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