Easy to integrate with Slack. Invoke and start conversations by mentioning the Jira bot in the channel scope. Review collected by and hosted on G2.com.

The main issue: on-premise edition for small companies. Currently, you can just buy Jira on the cloud for small companies. Review collected by and hosted on G2.com.

I really like the large number of possibilities it offers, it is possible to integrate it into a multitude of environments, both productive and non-productive.

Since we have used it, the work teams have become more involved and have improved the ability to resolve. Review collected by and hosted on G2.com.

I do not like that the integration is so complicated, at the beginning we had many problems, when in principle it is something really simple.

We lost more time than expected to be able to work normally and it was difficult to find support in this regard. Anyway we finally achieve our purpose Review collected by and hosted on G2.com.

It helps team collaborate and keep updated. The updates are instantaneous which ensures that the information transfer is done quickly. Review collected by and hosted on G2.com.

Would have loved if had more control on type of updates that we get through integration. Review collected by and hosted on G2.com.

I find Jira Cloud Bot to be fairly easy to use and love how quick our problems are solved. Review collected by and hosted on G2.com.

Sometimes the requests arent sent in time but other than that its nice. Review collected by and hosted on G2.com.

It is one of the greatest tools for me as I am associated with different kinds of many projects all the time of my company. I could manage tasks & workflows, use different layouts like kanban or scrum & have full track record of tasks, issues, bugs or more very comfortably. This is just the right fit for me. Review collected by and hosted on G2.com.

At first sight, this is not very easy to grasp and learn. For a complete newbie, configuring JIRA to suit their work style could be a daunting task. Otherwise, it is worth a try. Review collected by and hosted on G2.com.

I've been happy with the extra communication that cloud bot provides for our company Review collected by and hosted on G2.com.

not a huge fan of the aesthetic formatting/layout/interface but its not a huge issue Review collected by and hosted on G2.com.

Ticket status flow is entirely customizable Review collected by and hosted on G2.com.

The interface for commenting is cluttered and difficult to track Review collected by and hosted on G2.com.

Issue unfurling and mentions, ease of integration. Its a pretty basic integration, you select what Jira project and what actions you want to send to a Slack channel. Review collected by and hosted on G2.com.

Cannot filter only mentions or actions associated with a single user, its either everything in a Jira project, or nothing.

Short on features - can't edit or create Jira issues with it via Slack.

Also wish it could group multiple issues when mentioning more than one issue in a post/thread to reduce overload.

If you select the "clean" message style it shows everything, so one lengthy issue can create scrollback in a Slack channel.

Theres no advanced filtering by keyword.

You cannot filter across multiple projects Review collected by and hosted on G2.com.

What I like best about the Jira Cloud Bot is that it displays a lot of information. Any time a ticket is created it posts. any time a comment is made it posts. Review collected by and hosted on G2.com.

What I dislike about the Jira Cloud Bot is that it posts A LOT of information. So it's a double edged sword. It great that it posts all of this stuff, but sometimes conversation threads can be lost in the deluge of Jira posts. Review collected by and hosted on G2.com.

Having boards to track tickets progress is very helpful along with the ability to customize the data on a ticket for prioritization and reporting. Review collected by and hosted on G2.com.

When you are new to Jira, it can take a while to get a handle on how things are managed, how to navigate and setup views. Once you have acclimated though, it's like riding a bike. Review collected by and hosted on G2.com.