What I like most about iSpring LMS is the support and partnership built from the first contact. From the initial conversations, the team showed complete interest in understanding our needs and did everything possible to make the partnership happen. After hiring, this commitment continued through exceptional support and guidance, always with agility, availability, and a focus on helping to find the best solutions for our challenges. This closeness and dedication make all the difference in the experience with the platform. Review collected by and hosted on G2.com.

At the moment, I have no negative points to highlight. My experience with the iSpring LMS has been quite positive, both in terms of the platform and the support offered by the team. Review collected by and hosted on G2.com.

iSpring staff are quick to respond to questions, inquiries, and troubles. They provide screenshots and clear instructions. They encourage the user to contact them with any additional issues.

iSpring LMS does have a few quirks but your account manager and the staff at the support team are incredibly helpful.

iSpring LMS, Suite, and Cloud are an affordable option for small businesses looking to expand their educational opportunities.

iSpring performs as expected with minimal downtime and minimal orientation to the program.

It integrates well with Google Workspace as long as your IT work with their support team.

The UI and UX are bar none easy to work with, pleasant, and easy to use.

Using their AI system to create courses is very efficient and helpful. Review collected by and hosted on G2.com.

The only cons for using iSpring LMS is the clunkiness of moving between iSpring Cloud, iSpring Suite, and iSpring LMS. I am hopeful that the developers will enhance this in the future. Review collected by and hosted on G2.com.

When I started at my company, we had an old, outdated LMS system. My first goal coming in as the Director of L&D was to replace that old system with something new and easy-to-use that both employees and managers would enjoy. After checking out a few vendors, it was easy to see that iSpring Learn would be the right pick, and we've never looked back.

iSpring lets us quickly ramp up new hires, train our managers, and create helpful assessments to see how employees are performing. Plus, we've gotten great service from their team along the way. Review collected by and hosted on G2.com.

The tool is really robust, but there are a few things I wish their 360-degree performance reviews system did differently. One of those is that I wish it allowed managers to see completed reviews with requiring the admin to close the full review for everyone. Review collected by and hosted on G2.com.

What I like most about iSpring LMS is how easy it is to use. The platform feels intuitive, keeps course management simple, and lets learners access training materials without any unnecessary complexity. I also appreciate the reporting tools; they’re clear and make it easy to track learner progress and completion rates. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Yes, we believe iSpring LMS is worth the price. It saves us significant time by centralizing training management, automating course-completion tracking, and integrating with our company CRM. Its ease of use and reduced administrative workload provide a solid return on investment. Review collected by and hosted on G2.com.

What I dislike most about iSpring LMS is that some customization options are limited, especially for reporting and the learner interface. A few administrative tasks can also feel repetitive, and the platform could offer more flexibility when managing complex training programs. Review collected by and hosted on G2.com.

I really like iSpring LMS because the tools constructed within this platform make it more than just a learning management system; it feels like a comprehensive learning management platform - a LXP. What I like most is the smart combination of learning tracks, development programs, the 360 reviews, all with a very good reporting feature. The platform's ability to blend learning tracks or courses with development programs, where I can add training sessions and 360 reviews, is impressive. This combination allows me to create a smart guided learning experience that helps learners achieve the competences needed for their companies. I also enjoy using iSpring Cloud to host courses and appreciate the many features iSpring offers both within and outside the platform for creating and managing learning content. Review collected by and hosted on G2.com.

I would like to learn more about the knowledge base because sometimes it feels like the benefits of having it aren't clear, and I'd like to see it linked more with the courses. Companies are sometimes struggling with to many sources of information within. Also, while I know iSpring is investing in AI, platforms are moving even more towards AI-guided communication, and I'd love to see this development in iSpring. It would be great if users could interact with an AI agent within the knowledge base or courses. Additionally, if relevant to their strategy I think iSpring could invest more in the public side of course creation and commercialization (similar to LearnWorlds). This doesn't have to be a necessity - it depends on the strategy. Review collected by and hosted on G2.com.

UI / UX and Support / Onboarding - ease of use Review collected by and hosted on G2.com.

Quiz in the LMS has some limitations which i have conveyed feedback on - In Articulate Storyline, after attempting all questions, the learner reached the results page, which showed the quiz score.

The “Try Again” button on the results page allowed learners to retry only the questions they answered incorrectly instead of having to retake the entire test. Staff are incredibly busy everywhere, their time is billable and so we cant make them retake entire quizzes to pass the quiz, they should be able to retake only the Qs that they got wrong. Review collected by and hosted on G2.com.

The iSpring LMS, along with the support and developer teams, has been fantastic. I really appreciate how easy it is to create training materials in SCORM format, and it’s clear that iSpring’s development team is actively committed to ongoing feature improvements and bug fixes. Review collected by and hosted on G2.com.

It would be great to have a feature that automatically generates editable text captions for recorded videos that include audio. Review collected by and hosted on G2.com.

The platform is very simple and convenient to use. Regular updates help keep it performing well. Bulk downloading of participants is also very convenient. And the ability to add specific managers based on groups is very appreciated. The technical support service responds very quickly and efficiently. Review collected by and hosted on G2.com.

To date, after comparing several platforms, I have not noted any particular drawbacks. Review collected by and hosted on G2.com.

Their pricing is unbeatable. The functionality offered by their LMS is comparable to other systems that could cost you $10,000 more per year. Additionally, their customer service is highly responsive, and they genuinely care about addressing the root of any issues. We are able to pull reports that meet our grant requirements and provide comprehensive, on-demand training to our constituents. The fact that it's also mobile-friendly is an added bonus, as our audience typically takes our training during their off time. Review collected by and hosted on G2.com.

There are still some things, design-wise, that we wish we could implement. It definitely doesn't give you as much freedom as we'd wish. But again, the system is a fantastic, user-friendly LMS and gives us any operational function we want - plus the price is great. Review collected by and hosted on G2.com.

I like iSpring LMS for its ease of use and the comprehensive analytics it offers. Its simplicity makes it easier for our law firm's training, freeing up valuable time for me and the head of training and development, as well as our department trainers. The analytics available are really useful, as they let me see which learner got what questions wrong, helping me identify trends and gaps in the modular programs we’ve created. The initial setup was extremely easy as well. Review collected by and hosted on G2.com.

I would really love if the knowledge base portion could be built out more or even be connected through SharePoint. Allowing users to navigate to iSpringLearn as a one-stop repository and being able to access SharePoint through that would avoid having to port things over from an already used platform. Review collected by and hosted on G2.com.