---
title: Irys Reviews
meta_title: 'Irys Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Irys works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Irys Reviews
**Vendor:** Irys Technologies  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Irys
Irys optimizes the task of collaborating with your target audience so you can build better products, services, neighborhoods, and more. Our tool enables you to remotely gather data from your community to gain actionable insights, and also inform your audience about your latest decisions, news, and ideas. By streamlining communication, you gain insights in real-time that empower audience-centric decisions and higher levels of productivity.






- [View Irys pricing details and edition comparison](https://www.g2.com/products/irys-technologies-inc-irys/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+11%3A07%3A41+-0500&secure%5Bsession_id%5D=d6b53715-c6ae-42af-b376-406974a03a39&secure%5Btoken%5D=5cbc1e67373372bf2ab3bb23115b846210592a21ff43c5ad1590d5fa7f32ff8b&format=llm_user)

## Irys Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Irys Alternatives
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  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,827 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews)

