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iovation

iovation

4.4
(44)
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iovation provides online risk services for credit card fraud, application fraud, and other types of online fraud prevention, including account takeover prevention.

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iovation Reviews

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iovation review by Kelly  H.
Kelly H.
Validated Reviewer
Review Source
content

"Great for you and your customer "

What do you like best?

Iovation is an incredibly intelligent program that really gives us more confidence when interacting with customers. We can now be sure when a transaction is legitimate or spot any kind of fraudulent activity before it becomes a massive problem. This, in turn, has helped our relationship with our customers because of the confidence we now have.

The risk assessment tools iovation offers are a great insight into transactions and the potential risks behind them, this really helps us to make informed decisions on things that may not seem quite right and has helped us reduce fraudulent activity going on massively.

What do you dislike?

At this point, i have not found any issues with it and the program runs brilliantly. One limitation with iovation is that you can only look at transaction history up to 6 months old. On a couple of occasions, we have found going a couple of months further than this would have been handy. Apart from this nothing jumps out that i dislike.

Recommendations to others considering the product

For anyone who is looking for a comprehensive fraud prevention tool then this is a great choice. If you want to have more confidence and limit the amount of fraudulent activity your company deals with then have a look into this.

What business problems are you solving with the product? What benefits have you realized?

We have improved the relationships we have without customers by being able to approach situations with much more confidence in both the customers themselves and any transactions we deal with. Iovation has helped us limit fraudulent activity massively and helped us make better-informed decisions.

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iovation review by Patrick E.
Patrick E.
Validated Reviewer
Verified Current User
Review Source
content

"Iovation's Success and failures"

What do you like best?

They make the device data available in easy to use format, with VERY quick responses, and an easy to use portal that allows you to update your integration on the fly.

What do you dislike?

For a more advanced technical company, the business rules editor becomes more of a hindrance than a feature. It creates a black box with high risk to changes happening outside our SDLC. It is hard to add Rules data into our models because of the formatting

What business problems are you solving with the product? What benefits have you realized?

Minimizing fraud. We are able to quickly decline suspect loans based on the device of the consumer

What Fraud Protection solution do you use?

Thanks for letting us know!
iovation review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Excellent product with excellent customer service."

What do you like best?

I personally like the ease of use by having the ability to tailor the rules in real time to fit our needs and work with our internal fraud platform. I also am very pleased with the excellent support and customer service provided.

What do you dislike?

The lack of internal support from our I.T. Team to support our additional iovations needs. Not iovations fault!

Recommendations to others considering the product

Speak with the iovations Team, they are wonderful and can assist as needed.

What business problems are you solving with the product? What benefits have you realized?

Using FraudForce helps us identify and prevent fraudulent chargebacks that would otherwise be a possible loss to the company. Features within the product are also allowing us to identify some lower risk transactions that can bypass our manual review process.

iovation review by Lukas K.
Lukas K.
Validated Reviewer
Review Source
content

"Key tool for online fraud prevention"

What do you like best?

Native environment and number of functions of the intelligence centerallows to set, maintain and act upon fraud incidents easily.

What do you dislike?

Limitations of the velocity rules with maximum period of 30 doešs not allow to monitor the whole portfolio history and to reveal all connections between clients. I also find complicated usage of the business rule editor where for the rulesets with a higher number of rules is quite difficuilt to navigate between them and perform a review after some time.

Recommendations to others considering the product

Complete understanding and documentation of implementation is needed

What business problems are you solving with the product? What benefits have you realized?

Differences in implementations causes many problems including rule setting and requires different approach to the data analysis.

iovation review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source
content

"iovation - best investment we ever made "

What do you like best?

With the number of breaches occurring, this solution has helped our institution leverage our position against the bad guys. The evidence sharing is also a huge help because we can also leverage the information from other institutions before the fraudsters get to us.

What do you dislike?

Because they are so responsive to enhancement requests as we identify needs, I can't say I have any dislikes.

Recommendations to others considering the product

Do it - do it now - it's a no brainer

What business problems are you solving with the product? What benefits have you realized?

Processing applications seamlessly for the good guys and stopping the bad guys is the problem we wanted to solve and iovation helped us realize this goal. We benefited from the very first application we stopped and it has saved us millions of dollars a year in losses - year over year.

iovation review by Jose P.
Jose P.
Validated Reviewer
Verified Current User
Review Source
content

"Great tool and Vendor"

What do you like best?

Easy to set up, amazing support, great sharing knowledge

What do you dislike?

Sometimes the number of false positives as we use the system across different products.

What business problems are you solving with the product? What benefits have you realized?

Fighting proxy users and customer trying to bypass local regulations using VPN. With Financial Fraud filters we were able to increase deposits thresholds

iovation review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Limited experience but seems great "

What do you like best?

New to role so limited experience of using the system however it has an intuitive UI and is clear to navigate. I have been offered an overview of the system and the top tips in the conference were extremely helpful as a new user.

What do you dislike?

Nothing to note as of yet based on my limited experience of the system.

Recommendations to others considering the product

Rich device data with great support from the team

What business problems are you solving with the product? What benefits have you realized?

As an aggregator it is helping us provide better results to our partners.

iovation review by Graham  H.
Graham H.
Validated Reviewer
Review Source
content

"Insightful and a learning experience to rememberi"

What do you like best?

This is an opportunity to further your knowledge and review authentication methods, in turn improving customer experience. Anyone who cares about their customers should be involved in this. Not only that, it provides you with the opportunity to share experiences and gain expert knowledge across the field.

What do you dislike?

I personally don't think there's anything of note that's negative about iovation.

What business problems are you solving with the product? What benefits have you realized?

This has helped open many positive partnerships and has furthered knowledge in terms of protecting the business and its customers.

iovation review by Gigi J.
Gigi J.
Validated Reviewer
Review Source
content

"iOvation "

What do you like best?

iOvation has been very helpful in identifying device, IP and ISP related fraud. The ability to customize rules specific to our institution allows us to reduce the number of false positive reviews and increase productivity.

What do you dislike?

Currently, transaction history and analysis reports only date back 6 months. It would be helpful if we could search further back than just 6 months.

What business problems are you solving with the product? What benefits have you realized?

Fraud related to device, IP, ISP and Email domains.

iovation review by Mugdha  J.
Mugdha J.
Validated Reviewer
Review Source
content

"Great!"

What do you like best?

It provides a real-time service that exposes online fraudsters, as well as authentication services to detect fraud before it occurs.

What do you dislike?

The demo is free but the service as a whole is a bit costly. Can be made into a cost effective version.

Recommendations to others considering the product

It is a great product to ensure security!

What business problems are you solving with the product? What benefits have you realized?

Using the two factor authentication, we are ensuring that we are fully secured with our services.

iovation review by Driscoll S.
Driscoll S.
Validated Reviewer
Review Source
content

"Fighting fraud"

What do you like best?

Iovation allows us to track and link the fraud cases that would otherwise may slip under the radar. The ability to tailor rules to our needs is invaluable

What do you dislike?

we find the geolocation sometimes out of sync and its frustrating when we don't capture the information we need .

Recommendations to others considering the product

closes the gap on online fraudulent transactions

What business problems are you solving with the product? What benefits have you realized?

We are able to close down fraud rings quickly and efficiently with the system

iovation review by User in Internet
User in Internet
Validated Reviewer
Review Source
content

"Good - "Specific" fraud conference"

What do you like best?

I think the information sharing specific to the product. Most (all) of the users use Iovation and it's super help to share use cases/challenges with clients who use the same product.

What do you dislike?

I would like to see the conference get some better "SMEs" to talk about fraud patterns. I would also like to see them reach out to clients for a "members board" composed of clients to help drive the product in a client direction.

What business problems are you solving with the product? What benefits have you realized?

Fraud Force helps me connect with my peers in the industry, deep dive with my vendor and liaise with subject matter experts in my industry.

iovation review by Administrator in Computer Games
Administrator in Computer Games
Validated Reviewer
Verified Current User
Review Source
content

"Customizable, with room to improve."

What do you like best?

The ability to respond to pattern and behavioral changes in real-time.

What do you dislike?

Lack of customizable transaction field values and names, limited reporting, lack of available options/controls for digital goods.

Recommendations to others considering the product

As with any fraud mitigation tool, be certain you can supplement your business rules with adequate data analysis and performance reporting.

What business problems are you solving with the product? What benefits have you realized?

Working to improve our rates of scripted account creations and unauthorized purchasing.

iovation review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Great company, and even better product!"

What do you like best?

The granularity, and accuracy of the data is great. I know that I can trust the device information being provided.

What do you dislike?

I would like for the portal to be a little more user friendly, and have ability to be used a full risk management tool .

Recommendations to others considering the product

n/a

What business problems are you solving with the product? What benefits have you realized?

Preventing ATOs, and application fraud.

iovation review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Verified Current User
Review Source
content

"Iovation Fraud Force is useful and a great help"

What do you like best?

we are able to get info from other iovation vendors and share our knowledge as well.

What do you dislike?

i havent really found much to dislike about fraud force

What business problems are you solving with the product? What benefits have you realized?

we are able to discuss and see what other Fraud issues other are currently seeing or share what we are seeing. Fraud hurts all businesses!

iovation review by User
User
Validated Reviewer
Review Source
content

"Iovation review"

What do you like best?

Iovation is very simple and straightforward device recognition service.

What do you dislike?

Some details - such as lack of accounts registered from IP within time period. Last I checked was only transaction per IP, sorry if this is fixed already.

Recommendations to others considering the product

Iovation is a straight forward and easy to use device recognition tool.

What business problems are you solving with the product? What benefits have you realized?

Fraud prevention for online lending. It helps to detect different anomalies in device usage for our customers, thus we can do automated decisions or transfer to manual review. By this we can positively influence our default rates and profitability.

iovation review by Stuart S.
Stuart S.
Validated Reviewer
Review Source
content

"Fraud, it's a collaborative thing"

What do you like best?

Interaction with peers and sharing ideas

What do you dislike?

Nothing so far the interactions are good and presentation material rings session s alive

Recommendations to others considering the product

Get your set up right in shadow first, test test test them implement to stop false positives

What business problems are you solving with the product? What benefits have you realized?

Speaking to peers across different verticles on fraud issues and strategy ideas

iovation review by User
User
Validated Reviewer
Review Source
content

"An indispensable tool for combatting insurance fraud."

What do you like best?

The ability to share information amongst various representatives of the fraud-prevention community is quite vital in order to identify any emerging trends of new fraud cases across the insurance/finance industry.

What do you dislike?

Lack of user input - it appears that certain companies provide the majority of user information, whilst others seem somewhat reluctant to share information.

What business problems are you solving with the product? What benefits have you realized?

The ability to create rule-sets that permit the immediate identification of devices that are suspected of fraud, and the ability to share this information immediately with other subscribers is incredibly useful.

iovation review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Useful Tool in Combating Fraud"

What do you like best?

Ability to associate transactions over time using the device and account.

What do you dislike?

The reporting is not as flexible as I would like. It would be nice to have a dashboard and limitation on exporting data is restrictive if you have a lot of volumes.

What business problems are you solving with the product? What benefits have you realized?

Identifying patterns in fraud.

iovation review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Smooth"

What do you like best?

It is easy to handle, it contains almost all the information needed

What do you dislike?

It does not see if the customer is using a VPN

What business problems are you solving with the product? What benefits have you realized?

Check and block multiple accounts, see bonus abuse from people with several accounts on the same device or IP etc

iovation review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Device detection for fraudsters "

What do you like best?

That the system captures the devices and accounts, link the accounts and also have info from other comp

What do you dislike?

No option to put in notes on alerts from rules

What business problems are you solving with the product? What benefits have you realized?

Fraud groups that are linked and duplicate acc

iovation review by Geoff J.
Geoff J.
Validated Reviewer
Review Source
content

"Prospective customer"

What do you like best?

great products, good customer support, excellent peer network

What do you dislike?

not much to dislike in a tried and tested product

Recommendations to others considering the product

see it in action at a current user in your industry sector

What business problems are you solving with the product? What benefits have you realized?

detection of abnormal/fraudulent behaviours

iovation review by Shana G.
Shana G.
Validated Reviewer
Review Source
content

"Iovation is incredible! "

What do you like best?

The detailed information that iovation gives us

What do you dislike?

nothing, everything is great! we rely heavily on the information that iovation provides us for our transactions

What business problems are you solving with the product? What benefits have you realized?

helps us confirm good orders

iovation review by Jose H.
Jose H.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great partnership "

What do you like best?

Highly reliable support team, which can be depended on during times of needs

What do you dislike?

None, team has been great and always willing to help

What business problems are you solving with the product? What benefits have you realized?

Fraud Monitoring

iovation review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Good product with a good user interface"

What do you like best?

The ability to share information across our industry quickly and easily

What do you dislike?

Just the limited search time frames sometimes

What business problems are you solving with the product? What benefits have you realized?

Tracing fraud across multiple accounts in multiple areas of out business

iovation review by Bethany M.
Bethany M.
Validated Reviewer
Review Source
content

"Best Tool in my team's belt!"

What do you like best?

Multiple data points which make analysis much easier and more effective.

What do you dislike?

There is nothing I dislike about Iovation

What business problems are you solving with the product? What benefits have you realized?

Ato, Terms abuse, all fraud

iovation review by Hermes V.
Hermes V.
Validated Reviewer
Review Source
content

"Tool"

What do you like best?

Easy to use was able to stop large attacks

What do you dislike?

Nothing loved everything at the event good people

What business problems are you solving with the product? What benefits have you realized?

Fraud

iovation review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Great Product to help midigate Fraud/Risk"

What do you like best?

Snap shot into an individual device that helps you protect against fraud instantly as you can trust other subscribers. Its easy to manage your own portal

What do you dislike?

Would be nice to go further back than 6 months on transaction history for those special situation

What business problems are you solving with the product? What benefits have you realized?

Risk Management Controls, decreasing fraud, stopping fraud at the front door not the back door

iovation review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Review Source
content

"thoughts on iovation"

What do you like best?

Super reliable software that is intuitive and easy to use.It has a great interface which is easy to navigate.

What do you dislike?

I genuinely have very little negative to say about this software

Recommendations to others considering the product

This is a great piece of software. Expansion of the current features would elevate this

What business problems are you solving with the product? What benefits have you realized?

Detecting and preventing fraudulent behaviour in the cyber space

iovation review by User
User
Validated Reviewer
Review Source
content

"Great Tool for Fighting Fraud"

What do you like best?

Easy to use interface that provides valuable information to detect fraud.

What do you dislike?

There is nothing that I dislike because I use it on a limited basis.

What business problems are you solving with the product? What benefits have you realized?

Fighting against fraud is the main problem that we solve with Iovation. It's a valuable tool that makes it easier to prevent and stop fraud.

iovation review by Consultant in Marketing and Advertising
Consultant in Marketing and Advertising
Validated Reviewer
Review Source
content

"Great Products for Device Reputation, ID, and Authentication"

What do you like best?

Finely tuned algorithms for confirming the authenticity of a device without the need for personal information (PII or CPNI, etc.).

What do you dislike?

I am not aware of anything that we disliked.

What business problems are you solving with the product? What benefits have you realized?

Confirming user transactions, aftermarket buying, selling and trading of mobile devices, device valuations, mobile activations, insurance, repair, warranty, blocking, blacklisting, device certification, etc.

iovation review by Consultant in Financial Services
Consultant in Financial Services
Validated Reviewer
Review Source
content

"Fraud Consultant"

What do you like best?

iovation is always there to support us with any questions we have! and questions our customers have! they are such a great team!

What do you dislike?

Nothing, just that I need to use this product more!

What business problems are you solving with the product? What benefits have you realized?

Customers are always looking to "rank" all the alerts they get. so this is the way to do it.

iovation review by User
User
Validated Reviewer
Review Source
content

"iovation - stopping fraud before it starts"

What do you like best?

Ease of rule creation, transaction review, reporting capabilities

What do you dislike?

Diff definitions of fraud between clien

What business problems are you solving with the product? What benefits have you realized?

We are able to catch highly potential fraudulent transactions before they're funded. With reporting, we're able to see what markets have the highest levels of fraud and adjust rule sets from the platform with optimal ease and accuracy.

iovation review by User
User
Validated Reviewer
Review Source
content

"Fraud Threat Intelligence"

What do you like best?

Great too for connecting the dots for large, sophisticated fraud ring.

What do you dislike?

I used Iovation at my previous job, which I could get this implemented at my new job... working on it.

Recommendations to others considering the product

Research the product, join the Iovation community, attend training and summits

What business problems are you solving with the product? What benefits have you realized?

Real time fraud tool

iovation review by User
User
Validated Reviewer
Review Source
content

"Device profiling"

What do you like best?

Firstly, Iovation is stable for every time we need. We started to use iovation for only fraud but we are using it for device profiling now.

What do you dislike?

Actually, nothing. But I would to know better information about device info algorithm of iovation.

What business problems are you solving with the product? What benefits have you realized?

Device profiling

iovation review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Great Information"

What do you like best?

Fraud force is a great place to identify current fraud trends with other fraud experts.

What do you dislike?

I would like an option to remember your password so you do not need to log in with your password each time.

What business problems are you solving with the product? What benefits have you realized?

Fraud trends

iovation review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source
content

"Fraud threat intelligence "

What do you like best?

Fraud investigations, connecting the dots, multiple layers of intelligence

What do you dislike?

Nothing, great product and great team. I’m particularly excited about the partnership with Transunion

Recommendations to others considering the product

Love the partnership with Transunion.

What business problems are you solving with the product? What benefits have you realized?

Complex fraud rings, fraud threat intelligence

iovation review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Review Source
content

"Fraud force summit"

What do you like best?

Amount of details and customization we get from Iovation

What do you dislike?

None that I can think of. Please come back to Chicago!

What business problems are you solving with the product? What benefits have you realized?

Identifying fraud. We could get device information nowe otherwise would not have

iovation review by User
User
Validated Reviewer
Review Source
content

"Fantastic service!"

What do you like best?

Iovation is a phenomenal product, streamlining fraud prevention and making business dealings more secure

What do you dislike?

The interface for iovation can at times be a little confusing.

What business problems are you solving with the product? What benefits have you realized?

Safety and security have never been more accessible.

iovation review by User
User
Validated Reviewer
Review Source
content

"Great fradu finding tool"

What do you like best?

Being able to see the location of a device

What do you dislike?

That I can only search the last 180 days

What business problems are you solving with the product? What benefits have you realized?

It heps me find and detect fraud

iovation review by User
User
Validated Reviewer
Review Source
content

"Good Service "

What do you like best?

Great customer service, engaged account managers.

What do you dislike?

Nothing in particular, it’s all good. I would like a unique selling point.

What business problems are you solving with the product? What benefits have you realized?

Device fingerprinting for loan Applications.

iovation review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"SR Fraud Data Analyst"

What do you like best?

Flexibility Fraud Force provides its users w respect to business rule editor tool

What do you dislike?

Limited access to telecom consortium data

What business problems are you solving with the product? What benefits have you realized?

Digital fraud

iovation review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source
content

"> 2 years in microfinance"

What do you like best?

Possible easy usability for new users for this product.

What do you dislike?

Currently its hard to comment on some specific issue.

What business problems are you solving with the product? What benefits have you realized?

Better client scoring.

iovation review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great product for fighting fraud"

What do you like best?

The information provided is very useful.

What do you dislike?

The portal can be improved - it's a little boring.

What business problems are you solving with the product? What benefits have you realized?

Identify fraud

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