I really appreciated the onboarding process with Intryc, which was smooth, thanks to the highly present and helpful team who supported us through different settings and prompts. The tool itself is very intuitive and easy to set up and adapt to our business needs. We've been able to scale up our quality audits significantly and even include more complex processes for other teams, which has been an incredible improvement. I was pleasantly surprised by new features like the simulation and quiz options, adding great value especially in training new employees. The strong support from the Intryc team since day one has been incredible, often providing responsive and attentive assistance daily or weekly. This support has facilitated excellent collaboration and has greatly added value for our business, helping us manage quality and the entire customer experience more effectively. Review collected by and hosted on G2.com.
I think most of it really works now. What we would like to see maybe improved could be some of the interface of the quizzes, for instance, because we could really enjoy having those quizzes used towards customers or partners, but then we would like to see a better branding option with a professional look, etcetera, in the tool. Review collected by and hosted on G2.com.
