What problems is Interplay Learning solving and how is that benefiting you?
We purchased approximately 250 licenses and used them in multiple classrooms over two full semesters of vocational instruction. In that time frame 250 students and 20 instructors were not been able to effectively access the software. Students could access video content. The video content would lock up, there was minimal accessibility to the knowledge check areas. Customer service was almost non existence. There were multiple calls, emails, video meetings with Interplay Learning customer service representatives, but no solutions were found. Initially, customer service believed it was the tablets. We confirmed that the OS, memory, speed of the operating tablets exceeded their requirements. There were many areas that the IL personnel blamed for their software not working on the students and instructors tablets. These included, baud speed of the WiFi, the devices, the Operating System, the school application, the canvas application etc. The concerns continued for over 10 months. I can honestly say that this product, although it has great marketing, it does not work as designed! Additionally the Interplay Learning Customer Service was non attentive to the use of their product. I DO NOT RECOMMEND PURCHASING A LICENSE FOR THIS PRODUCT! Review collected by and hosted on G2.com.