--- title: Infosec IQ Reviews meta_title: 'Infosec IQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 654 reviews by the users' company size, role or industry to find out how Infosec IQ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 654 scale: '5' date_modified: '2026-10-07' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Infosec IQ Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Infosec IQ, noting its intuitive interface and straightforward navigation. (9 mentions)
Users value the engaging and interactive content of Infosec IQ, enhancing their security awareness training experience. (8 mentions)
Users praise the responsive customer support of Infosec IQ, finding help readily available for their queries. (5 mentions)
Users appreciate the interactive and engaging training options from Infosec IQ, enhancing their cybersecurity awareness effectively. (4 mentions)
Users value the easy integrations of Infosec IQ, significantly enhancing their training programs and data management efficiency. (4 mentions)
Users find the phishing issues frustrating, particularly due to reliance on PhishNotify+ and confusion with scheduling simulations. (6 mentions)
Users often face integration issues with InfoSec IQ, particularly with API limitations and tool compatibility, hindering functionality. (2 mentions)
Users express frustration over poor customer support, especially regarding communication and timely issue resolution. (2 mentions)
Users experience delayed services with Infosec IQ, noting sluggishness and slow response times on key applications. (1 mentions)
Users find the email issues cumbersome, wishing for quicker methods to communicate about incomplete trainings. (1 mentions)

5 Pros or Advantages of Infosec IQ

5 Cons or Disadvantages of Infosec IQ

BB
Bartek B.
Enterprise (> 1000 emp.)
"A solid product with"
4/5
What do you like best about Infosec IQ?

- Variety of high-quality content ranging from cartoons to live actor series

- Lots of templates and customization options for creating phishing campaigns

- Easy to export content in SCORM format to be used with other LMS Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

- If you're using another LMS to manage the trainings, integrations are rather limited

- Creating truly multilingual phishing campaigns (local templates, landing pages, etc.) requires lots of manual work to coordinate and launch Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Efficient software that allows us to train and educate individuals"
5/5
What do you like best about Infosec IQ?

Whats most helpful is the phishing simulations that helps us find out which individuals are more more vulnerable and susceptible to phishing attacks. Email templates are great as they mimic all detail a regular phishing email Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The only thing i dislike about Infosec IQ is the lack and inefficiency of phishing assessments. Many of these do not have the good instructions and can get buggy as well. Review collected by and hosted on G2.com.

Nikit j.
NJ
Nikit j.
Assistant Manager
Mid-Market (51-1000 emp.)
"Variety of contents and customization"
4.5/5
What do you like best about Infosec IQ?

mixed variety and customization available. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

mixed variety of content but limited in number. Review collected by and hosted on G2.com.

Cara S.
CS
Cara S.
Mid-Market (51-1000 emp.)
"Enlightening for our staff"
3.5/5
What do you like best about Infosec IQ?

It has been enlightening for our staff. The simulations are good and can be customized. Some people enjoy knowing when they correctly identify a phishing message. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Employees are sometimes irritated or embarrassed when they realize they have clicked a link in a simulation message. Review collected by and hosted on G2.com.

RM
Rick M.
Vice President
Information Technology and Services
Mid-Market (51-1000 emp.)
"Good training for our staff on Security Awareness"
4/5
What do you like best about Infosec IQ?

General Security Awareness content is good. The tests help us understand our staff's awareness. Phishing simulators are also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

We need to understand how campaigns work for both annual awareness and new employees. It appears that we have to create a campaign for each new employee rather than select a current one. Can we clone? Is there a better way to engage new employees? Review collected by and hosted on G2.com.

MA
Mobashir A.
Sr IT Director
Mid-Market (51-1000 emp.)
"Built Security Awareness from ground up"
5/5
What do you like best about Infosec IQ?

it helped us Build Security Awareness from ground up Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

ease of use for both admins and users too Review collected by and hosted on G2.com.

WM
wayne m.
Mid-Market (51-1000 emp.)
"Good idea, but needs changes"
3.5/5
What do you like best about Infosec IQ?

I like that suspicious emails can be submitted for review. I like the idea of training videos, but there needs to be training on using PhishNotify reporting tool. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The method of email submissions is clunky, with users routinely using Google's built in phishing reporting option over PhishNotify, which isn't what we want. Review collected by and hosted on G2.com.

OR
Osvaldo R.
Enterprise (> 1000 emp.)
"Great and easy experience"
5/5
What do you like best about Infosec IQ?

It is very helpful to create phishing templates and help us to meet the business expectations. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Graphic interface, I think it could be more modern. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Works exactly as described."
4.5/5
What do you like best about Infosec IQ?

Infosec IQ does a fantastic job automating and randomizing Phishing email spoofs to test/trick your user base. These results give you something to go to your leadership team(s) with to really show that there's an issue (or party if there isn't...). Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

After a few rounds, it can become easy to guess the Phish on a quick glance. If you don't go in and manually select new campaigns regularly or create your own spoof template it might become too redundant and stop producing results. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Nice tool to help keep your company cyber-safe!"
3.5/5
What do you like best about Infosec IQ?

There are a lot of relevant training materials available. Videos are the perfect length of time to keep people engaged and the new Work Bytes series is entertaining and fun! Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The campaigns aren't the easiest to put together, not very user-friendly at times. It would be nice to be able to add multiple videos/assessments without having to create a special course each time. Review collected by and hosted on G2.com.