--- title: Infosec IQ Reviews meta_title: 'Infosec IQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 654 reviews by the users' company size, role or industry to find out how Infosec IQ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 654 scale: '5' date_modified: '2026-10-07' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Infosec IQ Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Infosec IQ, noting its intuitive interface and straightforward navigation. (9 mentions)
Users value the engaging and interactive content of Infosec IQ, enhancing their security awareness training experience. (8 mentions)
Users praise the responsive customer support of Infosec IQ, finding help readily available for their queries. (5 mentions)
Users appreciate the interactive and engaging training options from Infosec IQ, enhancing their cybersecurity awareness effectively. (4 mentions)
Users value the easy integrations of Infosec IQ, significantly enhancing their training programs and data management efficiency. (4 mentions)
Users find the phishing issues frustrating, particularly due to reliance on PhishNotify+ and confusion with scheduling simulations. (6 mentions)
Users often face integration issues with InfoSec IQ, particularly with API limitations and tool compatibility, hindering functionality. (2 mentions)
Users express frustration over poor customer support, especially regarding communication and timely issue resolution. (2 mentions)
Users experience delayed services with Infosec IQ, noting sluggishness and slow response times on key applications. (1 mentions)
Users find the email issues cumbersome, wishing for quicker methods to communicate about incomplete trainings. (1 mentions)

5 Pros or Advantages of Infosec IQ

5 Cons or Disadvantages of Infosec IQ

VD
Victor D.
Enterprise (> 1000 emp.)
"Phishing simulations & training by Infosec IQ"
5/5
What do you like best about Infosec IQ?

Infosec IQ allows us to create our own phishing templates to test the security of the corporation's users as well as provide training on information security and confidentiality. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The languages ​​of the training and videos do not correspond to those indicated by the platform that is available for users who do not only speak English and that is sometimes very difficult. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to use platform with succinct, easy to grasp learning"
5/5
What do you like best about Infosec IQ?

We really love the ability to own and create campaigns for learners in our business. All of our employees and contractors are WFH, so being able to reach them and share concepts that are valuable is invaluable!

Some of our favorite content includes Just the Facts and Core Concepts. The videos are short enough that it's easy to keep attention, but with quality content that is easy to digest. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Not much! The learning is pretty great. I would like to see more videos aimed at those who work from home full-time versus in an office environment. But overall, we are happy with the learning that is there. Review collected by and hosted on G2.com.

Teimuraz N.
TN
Teimuraz N.
Co-Founder, Member of the Board and Chief Software Architect
Mid-Market (51-1000 emp.)
"Advanced training in information security"
5/5
What do you like best about Infosec IQ?

Pleasant presentation of material for all departments of the company. Unexpected and convenient fake emails to increase vigilance in the firm. A detailed report on passing tests by company employees. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Would make more convenient and faster access to reports for managers There is not enough automatic reminder one day before the closing of the test, for those who did not finish it. Review collected by and hosted on G2.com.

Kayla B.
KB
Kayla B.
Mid-Market (51-1000 emp.)
"Infosec IQ Review"
4.5/5
What do you like best about Infosec IQ?

I love how many resources there are to choose from. It's also very beneficial to choose the activities you want your staff/students to complete. We also thought the information we received from the phishing risk test email was helpful to see how our staff recognizes spam emails. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

It took me a little bit of time to figure out how to create my own campaign, mostly because I'm not 100% how much time our admin is going to give us to present the information. Review collected by and hosted on G2.com.

RO
Reinaldo O.
Mid-Market (51-1000 emp.)
"My experience has been great working and learning with the tools, it's an excellent tool."
5/5
What do you like best about Infosec IQ?

The tool is easy to use, and the integration with your active directory is easy and fast. For me is excellent how SecurityIQ implements training modules that are both long and short for each topic. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

Some videos appear in different languages. When you deploy to users, only allow them to be reproduced in one language; it could be complicated for users who don't know the language deployed. Review collected by and hosted on G2.com.

Austin K.
AK
Austin K.
Mid-Market (51-1000 emp.)
"Infosec IQ review"
5/5
What do you like best about Infosec IQ?

This platform is excellent. The phishing simulator has been a huge hit within the organization, our employees are quickly becoming more aware and adept at noticing phishing emails. On top of the simulation, the training courses that are offered have been very popular. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

I think the platform is super user-friendly and easy to navigate on the backend. I really do not have any complaints Review collected by and hosted on G2.com.

Cassandra S.
CS
Cassandra S.
IT System & Supoort Specialist
Automotive
Mid-Market (51-1000 emp.)
"Extremely beneficial to our company!"
5/5
What do you like best about Infosec IQ?

Infosec is the most helpful in our company in deterring the potential risk of phishing attacks through email. I have noticed a significant decline since we first started Infosec to now. Now team members can recognize phishing spam emails and report them efficiently to the IT dept. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

I have yet to find anything on Infosec the least helpful. This website has been exceptional, from the training for phishing emails to the opportunity to study and get certifications for team members who need them. I think it is excellent. Review collected by and hosted on G2.com.

Jenny B.
JB
Jenny B.
Mid-Market (51-1000 emp.)
"Entertaining but Thought provoking"
4.5/5
What do you like best about Infosec IQ?

I enjoy the videos Infosec uses to teach our Cybersecurity course for work. They are entertaining yet, thought-provoking to help you apply the knowledge to your position. Every few weeks, I have a new topic that I have to review. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

It seems the chance to review this data comes around pretty quickly. Murphy's law says that I get this email on a day when I am swamped. Review collected by and hosted on G2.com.

Dustin J.
DJ
Dustin J.
Mid-Market (51-1000 emp.)
"Very Useful Tool"
5/5
What do you like best about Infosec IQ?

Infosec IQ has become my favorite tool for phishing campaigns in our district. They have a huge variety of templates to choose from to suit your needs. The staff at Infosec is super helpful in setup and training. I recommend it to anyone looking for a Phishing training program. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

The only downside I have found with infosec is that viewing the different templates can be a bit cumbersome. It would be nice if the previews of the template were a bit larger. Review collected by and hosted on G2.com.

KN
Kellie N.
Mid-Market (51-1000 emp.)
"Great for large groups of employees"
4.5/5
What do you like best about Infosec IQ?

Each person signed up for Infosec IQ learns at their pace, beginning at their level of expertise in cyber security. Review collected by and hosted on G2.com.

What do you dislike about Infosec IQ?

No complaints. The interface is user-friendly, which is helpful. Review collected by and hosted on G2.com.