The biggest benefit of Indigo WMS has been improved stock accuracy, visibility and traceability across our operations. Its integration with SYSPRO has helped reduce manual processes, improve efficiency and provide better control over stock movements, picking and dispatch. It has also given us a more structured and scalable platform to support our growing business, while helping our teams work more effectively and consistently across both sites. Review collected by and hosted on G2.com.
The main challenges with Indigo WMS have been the complexity of implementation and integration with our existing systems, particularly SYSPRO, and the effort required to align the solution with our operational processes. Some functionality has required additional configuration, testing and supplier support to resolve issues, which can slow delivery and create a dependency on the vendor. As we continue rolling out functionality across our operations, there is also a significant requirement for internal resource, user training and change management. Overall, Indigo WMS provides valuable warehouse capabilities, but we would like to see simpler integration, faster issue resolution and greater flexibility to adapt the solution to our evolving business needs. Review collected by and hosted on G2.com.
