# iET ITSM Reviews
**Vendor:** iET Solutions  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)
## About iET ITSM
Create. Transform. Improve.






- [View iET ITSM pricing details and edition comparison](https://www.g2.com/products/iet-itsm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+06%3A10%3A11+-0500&secure%5Bsession_id%5D=30410b4c-833d-4599-80fa-ce6ad6a0a2d6&secure%5Btoken%5D=b7ba3bc32c5aed55d670dabce89facd1e7d10f27aad940166f0e68d11a51e475&format=llm_user)

## iET ITSM Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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