Ideagen Policy Logic Reviews & Product Details

The centralized compliance dashboard is excellent for tracking regulatory requirements across multiple jurisdictions Review collected by and hosted on G2.com.

The user interface can feel outdated and somewhat clunky, making navigation less intuitive than expected Review collected by and hosted on G2.com.

Accessibility and reliability of the Policy & Procedure content, which is consistently up-to-date and compliant with current industry legislation. Review collected by and hosted on G2.com.

Support: The assistance provided during the training and launch phases was invaluable; however, subsequent responses to inquiries have been sparse. Additionally, searching for answers often yields a significant amount of unrelated information.

Customer Support: The promise to "reach out" for any questions during system implementation has proven to be unreliable. Assurance and workflows, which can be cumbersome to navigate.

Non-Video Training Content: Relying on extensive written training materials is not optimal for our staff. Enhancing the training experience with high-quality video content would be a significant improvement

Manual Audits - quite suprising that a lot of the audit system is manual (print the audit, complete, manual calculations, manual re-entry of outcomes. This has been the most suprising/disappointing aspect and did not expect this having worked with online systems for years. Review collected by and hosted on G2.com.

Each day I use Assurance by Complispace to report, manage, and capture risks and incidents in the education sector. Not only is the platform flexible to adapt to our needs, it provides confidence that our records will persist beyond the tenure of current personnel, well into the future. I recommend the product to anyone needing a compliance and reporting system! Review collected by and hosted on G2.com.

In the past 2 years there have been a number of days where access to the system was hampered while technical issues were being resolved. Uptime is important. Review collected by and hosted on G2.com.

This enables small businesses to perform compliance and workflow controls effectively, with features such as a reminder page and the ability to design custom checklists. Review collected by and hosted on G2.com.

It's sometimes difficult to understand the workflow and steps when designing a new custom workflow. Modifying checklists can be challenging when a process changes, as the system may restrict updates to steps that have been previously used. Review collected by and hosted on G2.com.

Strong alignment between School policies and the compliance training modules. Appropriately interspersed recall checks. Review collected by and hosted on G2.com.

Disability-hostile format. Common accessibility aids such as screen-readers cannot handle the fragmentation of information and 'interactive' presentation methods (such as turning over tiles, paging through a carousel, or dragging tiles). The format puts an unnecessary extra burden on staff with a range of neurological conditions such as visual impairment, dyslexia, tremor.) Can a continuous transcript be provided as an alternative? Review collected by and hosted on G2.com.

The ability to create unique registers, and multiple registers. The ability to design forms to suit the organisation and its needs. The ability to create reports to meet individual needs. Review collected by and hosted on G2.com.

The dashboards should be improved with ability to individualise them. This would help with high level reporting. Some ease of use issues, like moving to the next page has to be done from the top of the page rather than from both the top and bottom. It would be good to be able to report responses to individual checklist questions over a period particularly which cannot be done when attestations are different. Review collected by and hosted on G2.com.

Ease of use with straightforward steps that are easy to process. All forms/requests are processed, approved and filed online making it easy to go back and search for needed files. Review collected by and hosted on G2.com.

Database can be down sometimes and data retrieving can be slow. Review collected by and hosted on G2.com.

I like its user-friendly interface, seamless compliance tracking, and robust reporting tools that simplify regulatory obligations. Review collected by and hosted on G2.com.

System navigation at times is a bit confusing Review collected by and hosted on G2.com.

seamless design and overall platform view Review collected by and hosted on G2.com.

user limits and the costs associated with them, the lack of integration with synergetic, the inability to have single sign on, complicated workflows requiring you to create a new form Review collected by and hosted on G2.com.

It is wonderful to be given a direct contact at Ideagen Complispace as the admin team know who to turn to for help and we get the same person every time who knows our school. Review collected by and hosted on G2.com.

The different program all have such different interface that it is difficult to learn how to use initially. Review collected by and hosted on G2.com.