iHotel Reviews & Product Details

iHotel is a cloud hotel management system (PMS) built into iBusiness, a business platform that also runs accounting, HR and inventory. Front desk teams handle reservations, check-in and check-out, room moves and waitlists from a live room map by floor. Guest folios support charges, payments, splits and routing in multiple currencies, with cashier shifts, handover and recount. Night audit runs in one click and posts room revenue and tax; room revenue, room tax and payments post to the general ledger automatically, with a city ledger, invoices and aging. Rate codes support min/max length of stay, CTA/CTD and closed dates, with configurable tax codes. Housekeeping includes room inspection, do-not-disturb and preventive maintenance work orders; guest services track room service, laundry, valet parking and minibar to delivery. Groups and events, multi-property management with data separation, staff and guest mobile apps, channel connectivity with Booking.com, Expedia and Agoda through an integrated channel manager, and a full Arabic, English and Turkish interface.