HYCU Reviews (150)

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HYCU Reviews (150)

View 1 Video Reviews
4.7
150 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integration with Nutanix, highlighting how these features simplify backup and recovery processes. The intuitive interface and responsive customer support enhance the overall experience, making it accessible even for those with minimal technical expertise. However, some users note a lack of advanced reporting features as a common limitation.

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Hossaena W.
HW
Hossaena W.
IT Consultant
Mid-Market (51-1000 emp.)
"Robust, Reliable Backups with Exceptional Support and Value"
5/5
What do you like best about HYCU?

This is a robust backup solution, particularly for organizations using Nutanix OS. Since implementation, we have seen significant improvements in the reliability and efficiency of our backup processes. The platform performs consistently, is dependable, and delivers exactly what it is designed to do. It's price model is competitive and at times better than others. Support and on boarding was exceptional and we had a great experience. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Nothing yet. We have used the product for 3 years and no complaints Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Dear Hossaena,

Thank you for your review! We're thrilled to hear that HYCU has been a robust and reliable backup solution for your Nutanix environment. We're also glad the support and onboarding experience was a great one.

Three years and no complaints means a lot to us. We look forward to continuing to support you!

Feel free to reach out if you ever need assistance or have further feedback!

TS
Timothée S.
Administrateur Système Cloud
Enterprise (> 1000 emp.)
"A Simple and Reliable Backup Software"
4.5/5
What do you like best about HYCU?

I appreciate the ease of use of HYCU, which allows me to spend less time managing backups. The installation was very simple, and the simplicity of deployment and administration allows me to manage the solution efficiently, with just a glance at email notifications to check that everything is working well. Native dashboards in HYCU provide a global view of the backup status. I also like that HYCU manages backups protected by WORM technology ("Object Lock" features). The reliability of the solution has really helped me optimize my time compared to my previous solution, Commvault, which I found more complex. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The main area for improvement in HYCU is in the configuration of backups. For example, I would like to be able to schedule a monthly backup on the 15th of the month, but HYCU does not offer the possibility to do so because HYCU is a solution designed to be based on meeting RTO/RPO (with configurable time windows) rather than on strict scheduling. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Timothée, it is wonderful to learn that HYCU helped you solve the complexity issues of your previous backup solution.

We are committed to providing reliable and efficient backup solutions to our clients.

Dileep S.
DS
Dileep S.
IT Support Engineer
Mid-Market (51-1000 emp.)
"Efficient Agentless VMware Backups with Clear Visibility and Responsive Hycu Support"
5/5
What do you like best about HYCU?

For VMware, agentless backup process works efficiently and reduce overhead on vm.

Backup and restore process is straightforward and centralized dashboard gives clear visibility of jobs across all workloads

Automated backups with different policy reduce manual effort and enabling faster with more precise recovery.

It's a good solution for organization managing both SaaS and onprem environment.

Hycu support has responsive and helpfull when we encountered issues.

Hycu provides strong integration with vmware allowing to manage backup from single dashboard

Pricing is straightforward and user based, flexible, lower upfront cost Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Cost estimation can be bit complex due to consumption based pricing without proper planning. Review collected by and hosted on G2.com.

Richard E.
RE
Richard E.
Owner
Small-Business (50 or fewer emp.)
"Seamless Backup for Nutanix Environments"
5/5
What do you like best about HYCU?

I find HYCU really simple to use for backing up all of our virtual machines both to a local device and into the cloud, giving us on-site and off-site backups. It's simple for our technical team to use and integrates seamlessly with Nutanix. The support we've received from HYCU has been excellent. It's a great addition to the final product we offer to our customers, ensuring their machines are safely backed up. Setting it up with HYCU was really easy as they worked closely with our technical team. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I honestly don't think there's anything that could be added. Perhaps a mobile phone app that would report successful backups that we can have a quick look at. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Seamless Nutanix Integration with Fast Backups and a Smooth, Easy UI"
5/5
What do you like best about HYCU?

Integrates and works with Nutanix seamlessly. Performs well backing up quickly and ensures we hit all our backup and restore targets.

The user interface is smooth and easy to navigate, information you need is easy to find and never far away.

When needed we have found the technical support staff to really know the product and solve our issue or answer our query first time.. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The only downside we have found in our years of using HYCU is how it backs up physical servers in our environment. We don't have many of them but they are not differentiated in the UI from the virtual servers, and backing up a server with a large disk that is less than 20% full still takes a very long time. Review collected by and hosted on G2.com.

Luca B.
LB
Luca B.
Small-Business (50 or fewer emp.)
"Simple and Efficient Backup with Excellent Support"
5/5
What do you like best about HYCU?

I appreciate that HYCU is easy to use and runs smoothly. It is very clear and still offers all the features we need. The support is great, and the initial setup was very easy with excellent assistance. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Sometimes I have trouble understanding the documentation. But then you can also ask the support, who responds directly. Review collected by and hosted on G2.com.

Stephen B.
SB
Stephen B.
Network Engineer
Mid-Market (51-1000 emp.)
"Dependable, Easy-to-Use Backup with Great Support and Nutanix Integration"
5/5
What do you like best about HYCU?

Dependable and easy to use, with straightforward upgrades and very good support. Adding on prem or cloud storage is also easy to do and HYCU integrates well with Nutanix. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Overall, I’m very happy with HYCU. One thing I’ve run into, and would like to see added, is the ability to include the date in the name of a scheduled report. Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Dear Stephen,

Thank you for your review! We're glad to hear that HYCU has been dependable and easy to use, and that storage flexibility and Nutanix integration have been working well for you.

We appreciate your feedback on including dates in scheduled report names and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!

Nicolas T.
NT
Nicolas T.
Administrateur réseau et systèmes
Mid-Market (51-1000 emp.)
"Sober interface, fast restoration, and very efficient support"
5/5
What do you like best about HYCU?

The interface is simple and efficient. I also appreciate its connection with Nutanix, the speed of restoration, as well as the different options offered for restoring. Finally, the support is very effective. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The pricing seems a bit high to me nonetheless. Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Dear Nicolas,

Thank you for your review! We're thrilled to hear that the interface, Nutanix connectivity, restoration speed and support have all been hitting the mark for you.

Feel free to reach out if you ever need assistance or have further feedback!

CP
colin.pyne@rippleffect.com P.
Mid-Market (51-1000 emp.)
"Consistently Reliable with Intuitive Setup"
5/5
What do you like best about HYCU?

I like that HYCU is simple and continually just works with very few issues over 5 years. I appreciate the delegation of roles and data access within Office 365 backups, allowing other team members or non-technical people to access their data, so they can restore their own data. The interface in HYCU is simpler to configure and maintain compared to Veeam. The initial setup was very easy, with HYCU support assisting us; it was up and running in minutes. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Until recently, upgrading the Nutanix on-prem software could be a little time-consuming, requiring manual downloading and uploading of images. There has been a recent update to make this much smoother now. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"HYCU: simple and cloud-native deployment, effective Microsoft 365 backup"
5/5
What do you like best about HYCU?

HYCU stands out for its simplicity of deployment and its cloud-native approach. The tool allows for the quick protection of environments like Microsoft 365 without complex infrastructure. Centralized management, granular restorations, and global visibility offer a real time-saving advantage in operations. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

On the automation side, HYCU remains quite limited as soon as one moves beyond standard use cases. The solution is very effective in a "set and forget" logic with simple predefined policies, which is ideal for quick deployments. However, this simplicity comes at the expense of flexibility for more complex environments. [hycu.com] Specifically:

Advanced scheduling capabilities remain relatively limited, with few detailed options to orchestrate complex backup scenarios. [g2.com] Automation relies mainly on built-in mechanisms rather than customizable workflows (such as multi-step orchestration). Integration possibilities via API exist, but they are less rich than in more mature solutions, which limits advanced automation scenarios (CI/CD integration, DR automation). Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that HYCU has helped simplify your Microsoft 365 protection and that centralized management and granular restorations have been a real time-saving advantage in your operations.

We appreciate your detailed feedback on advanced scheduling and automation flexibility and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!