https://pclawtimematters.com/canada/timematters/ Reviews & Product Details

Time Matters® is a comprehensive practice management software designed to streamline the operations of law firms and legal professionals. It offers a centralized platform for managing client information, case details, and firm activities, enhancing efficiency and organization within legal practices. Key Features and Functionality: - Client and Matter Management: Organize and access client and case information efficiently. - Document Management: Store, retrieve, and manage legal documents securely. - Calendaring and Scheduling: Coordinate appointments, deadlines, and tasks with integrated calendars. - Time and Expense Tracking: Record billable hours and expenses accurately for invoicing. - Billing and Accounting: Generate invoices and manage financial transactions seamlessly. - Communication Tools: Facilitate internal and client communications through integrated email and messaging. - Reporting and Analytics: Generate reports to analyze firm performance and productivity. Primary Value and Solutions Provided: Time Matters® addresses the complexities of legal practice management by offering a unified system that integrates various operational aspects. It enhances productivity by automating routine tasks, reduces errors through centralized information management, and improves client service with efficient scheduling and communication tools. By consolidating essential functions into a single platform, Time Matters® enables legal professionals to focus more on client advocacy and less on administrative burdens.

Seller

PCLaw and Time Matters

Discussions

https://pclawtimematters.com/canada/timematters/ Community

Solution Type

All-in-One

Overview by

Audrey Springman

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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User Insights

Average based on 45 real user reviews.

Perceived Cost

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UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

2/13/2016

"Customizable time and client management for medium sized law firms"

4/5

What do you like best about https://pclawtimematters.com/canada/timematters/?

- it is quite easy to use (if customized properly)

- you can use shortcuts for entering billing items. For example you can type RR instead of "Received and Reviewed," or you can type just the initials for a staff member and the billing entry shows the actual name.

- it allowed various departments (discovery, scheduling, collections) to enter notes and have access to each file. Review collected by and hosted on G2.com.

What do you dislike about https://pclawtimematters.com/canada/timematters/?

- it is not easy to use for litigation practice, you don't have an option to see all the filings "at a glance."

- the system I used was not integrated with the phone system and email for billing purposes, so the user was required to enter each phone call manually. Review collected by and hosted on G2.com.

Recommendations to others considering https://pclawtimematters.com/canada/timematters/:

It is a very customizable system so make sure you have a staff member knowledgeable that would customize the system to your needs.

It works good for various types of law, it is widely used so your staff may be familiar with it from their previous firm.

It may not be the best choice for a firm that practices only litigation.

It allows staff members to enter data, scan documents, review billing, etc. This saves attorney time and improves the use of the software; I would not recommend this product for a sole practitioner. Review collected by and hosted on G2.com.

What problems is https://pclawtimematters.com/canada/timematters/ solving and how is that benefiting you?

Time matters helps with client management, document management, time management and billing management. It integrates with QuickBooks and allows various departments to have access to the status of each file. Review collected by and hosted on G2.com.

JS

Jorge S.

Legal Assistant

Law Practice

Small-Business (50 or fewer emp.)

1/13/2016

"This is the solution for organization in any law firm!"

5/5

What do you like best about https://pclawtimematters.com/canada/timematters/?

Very helpful in organizing all of our law office with tons of cases to deal with Review collected by and hosted on G2.com.

What do you dislike about https://pclawtimematters.com/canada/timematters/?

Nothing really to dislike, from time to time there are some glitches and the software will sign me out but besides that nothing else Review collected by and hosted on G2.com.

Recommendations to others considering https://pclawtimematters.com/canada/timematters/:

Just try it out, its worth your time without a doubt. Compared to other programs it really does standout with its features Review collected by and hosted on G2.com.

What problems is https://pclawtimematters.com/canada/timematters/ solving and how is that benefiting you?

Resolving cases much faster with this tool organizing everything. Very helpful in that sense Review collected by and hosted on G2.com.

AS

Andrew S.

Attorney/President

Law Practice

Small-Business (50 or fewer emp.)

6/30/2015

"There are better alternatives if you are just starting out with a practice management system"

2.5/5

What do you like best about https://pclawtimematters.com/canada/timematters/?

The program is highly customizable. It allows full integration of every aspect of your client's case or matter in one program. The document management is very robust and will work without the need for an additional program (such as WorldDox) if you are a solo or small sized law firm. I loved the Time Entry Advisor they added; it helps you capture things you forgot to bill. That's an example of innovation from several years ago. Wish each new upgrade would have something like that. Review collected by and hosted on G2.com.

What do you dislike about https://pclawtimematters.com/canada/timematters/?

The company has lost its edge when it comes to innovation. There's a lot it could do to improve the product but it seems like innovation is not being driven by the user; instead, it is being driven by IT folks who don't understand the practice of law. Don't get me wrong, it's a great program. But its competitors have caught up with it and are surpassing it. The fact that it is highly customizable also makes it difficult to learn all of the many features it has. The recent change in the calendar was a horrible "innovation." While I understand the need to update the back end of the calendar, giving me a "work week" view that displays portions of the work week that are already completed is useless. Far more helpful would be the old, three day view (today, tomorrow, the next day) that is lost with this "innovation." Review collected by and hosted on G2.com.

Recommendations to others considering https://pclawtimematters.com/canada/timematters/:

Check out ActionStep. It is cloud based, but very similar to Time Matters and seems to be more nimble/innovative. Review collected by and hosted on G2.com.

What problems is https://pclawtimematters.com/canada/timematters/ solving and how is that benefiting you?

Time Matters offers me complete integration of my client's cases in one program. I have email, documents, events, billing, etc. all at my fingertips. Review collected by and hosted on G2.com.

RH

Rosa H.

IT Manager/Billing Manager

Small-Business (50 or fewer emp.)

7/16/2015

"All in one Case Management Software"

4/5

What do you like best about https://pclawtimematters.com/canada/timematters/?

Everything connects together. Customization. One stop for most of your case management needs. Review collected by and hosted on G2.com.

What do you dislike about https://pclawtimematters.com/canada/timematters/?

Learning curve. Not user friendly for those that are not comfortable with database software. Review collected by and hosted on G2.com.

Recommendations to others considering https://pclawtimematters.com/canada/timematters/:

If you have the time to set everything up from scratch that would make the use of the software easy from the get go. We imported several different databases that we are currently still cleaning up after 10 years using the software. Start from scratch and keep your database clean from the beginning. Review collected by and hosted on G2.com.

What problems is https://pclawtimematters.com/canada/timematters/ solving and how is that benefiting you?

Can basically make a virtual file of every file you create. Review collected by and hosted on G2.com.

AL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/16/2015

"There are some great features about Time Matters, however, you must have a lot of time to develop."

2.5/5

What do you like best about https://pclawtimematters.com/canada/timematters/?

I love that I can run any report I need. Review collected by and hosted on G2.com.

What do you dislike about https://pclawtimematters.com/canada/timematters/?

I wish you could have multiple relationship codes. I also love that it is customizable but the amount of time that it takes is frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering https://pclawtimematters.com/canada/timematters/:

Time Matters is a great database tool but be sure to provide lots of training to staff that will be using it and be sure to put limitations on data input so that you do not compromise the integrity of your data. Review collected by and hosted on G2.com.

What problems is https://pclawtimematters.com/canada/timematters/ solving and how is that benefiting you?

We have found that it is easier to streamline our data and limit input options. There are benefits to being able to hold so much information related to our clients and matters. Review collected by and hosted on G2.com.