https://pclawtimematters.com/canada/timematters/ Reviews & Product Details

LexisNexis is very user-friendly and easy for people to use, especially if you are not tech savy. It is a convenient way to manage your law practice. Review collected by and hosted on G2.com.

Time Matters can handle billing, but cannot handle accounting. Review collected by and hosted on G2.com.

Related views of supporting details such as phone call logs, emails, documents, etc. searching and filters were exceeding expectations. Review collected by and hosted on G2.com.

Size of font and display of tabs. The gray and Excel look of the lists can be confusing. Review collected by and hosted on G2.com.

Once you get used to the program, it's not that difficult to figure out. Review collected by and hosted on G2.com.

The program is extremely slow at times. It is not user friendly. Searching for documents within a case is extremely difficult to do. Review collected by and hosted on G2.com.

Time Matters does a wonderful job of helping you organize complex information and distribute it in a user-friendly manner. The user interface is intuitive and the support is top notch. Review collected by and hosted on G2.com.

As with any time-keeping program, it could use some additional features to improve the ability to customize the program to fit changing needs. Review collected by and hosted on G2.com.

It's been around a long time, a lot of kinks have been worked out, but it's clunky and not intuitive. Review collected by and hosted on G2.com.

It's clunky and not intuitive. You need someone who knows how to code it to make changes. Review collected by and hosted on G2.com.

easy to use, search, enter info, etc. There are great features where you can run reports of certain types of clients, date of intake, or whatever criteria you chose. Very helpful in reviewing case load, type, referral source. Review collected by and hosted on G2.com.

I still have some trouble learning how to link emails, documents. Otherwise, I think this is a very good system. Review collected by and hosted on G2.com.

It is very easy to use and visually it is clean and appealing. There is a small learning curve and it produces great results and is easy to customize Review collected by and hosted on G2.com.

It is not supported for Mac computers so it is not good from some business who are Mac based Review collected by and hosted on G2.com.

You can get the hang of it fairly quickly. Review collected by and hosted on G2.com.

The operation of it is not intuitive and requires a lot of trial and error. It’s like the program was made twenty years ago and never changed. Review collected by and hosted on G2.com.

I like that you can keep case notes, information, and billing all in the same place. Review collected by and hosted on G2.com.

I think to make it better a client should be able to upload documents to keep everything in one place, but short of that its great! Review collected by and hosted on G2.com.

I work in a law office. The case listings and tabs are easy to use. Find a document that you have knowledge of, say a draft of a document, is very simple. It is easy to share the documents if you know how. The calendar is also very easy to customize to work for the whole firm, but not for the individual. Review collected by and hosted on G2.com.

Is there enough room here for me to cover it all? First, the search function doesn't work correctly. There are bugs that the software logs me off for no reason. If someone doesn't understand law offices and how they work, the face of the software is not user friendly. Saving documents is a hassle - lately, you have to watch your character count or then search through the actual server where the program is in order to open the document. The program has also started to create new files recently, just using the client code number instead of the case name. People who use the older versions of Outlook, for instance 2010, have a difficult time figuring how to attach documents to emails. I have found that Outlook 2016 is smart enough to have figured out how to quickly attach documents, so long as I have opened it recently. The admin has to approve each save that is done in program, so our timing clocks are always wrong. Review collected by and hosted on G2.com.