HPE Pointnext Reviews & Provider Details

Implementation and support of HP Internet Usage Manager.

Support of HP Service Manager.

Integration and support HP Business Service Manager products.

Integration and support of HP Universal Configuration Manager DataBase software product. Review collected by and hosted on G2.com.

Fast information about current progress of my service tickets.Easy to check status online, via e-mail and telephon call.

Information from several levels of specialists and from research command.

Good quality and tested answers from deep tests or old practice.

Share good practice of several implementations of products, expertise from successfull implementations.

Exist several stages learning with exams for checking knowledge.

There are online courses and documentation, and also there is learning with teachers in the classrooms.

There are several languages of support and I can talk with support with my native language. Review collected by and hosted on G2.com.

HP which also owns Aruba has helped us determine the proper equipment and efficieny to provide campus wide free WiFi on a 60+ acre site. Review collected by and hosted on G2.com.

They’re sales and engineering teams are great. They came out and helped do testing before signing off on the 500k+ project. Review collected by and hosted on G2.com.

CRM engagement. HPE did the best in the RFP and project planning phases. However, they fell flat when it came to project implementation (specifically technology and reporting infrastructure.) Also they came in over budget and overall underdelivered. Review collected by and hosted on G2.com.

Good technology insight, great project planners. They definitely sent their A-players during the RFP phase. Review collected by and hosted on G2.com.

Loved having a fully committed onsite team that not only performed a full rack and stack/knowledge transfer, but also were available on-call as needed before, during and well after deployment of 3PAR storage system, 8 Physical Servers and a Store-once Remote backup solution.

A team of juniors and seniors worked along side various teams in HP to learn new architecture coming from an MSA 2402 system and current Tape based backup solutions, and the team was able to hit the ground running once the system went live. Review collected by and hosted on G2.com.

Timing sometimes became an issue when we could not work out a proper time to be onsite during the initial migration/testing. Otherwise, the team was dedicated and functional as required. Review collected by and hosted on G2.com.

I liked that this software was fairly easy to integrate your data into. Review collected by and hosted on G2.com.

I disliked the customers support. I feel like when you called to have a question answered, you kept getting pushed around to different departments and no one seemed to be able to help. Review collected by and hosted on G2.com.

in my line of business we use HO consulting to look into and address our clients issues Review collected by and hosted on G2.com.

nothing at all, very useful, and allows me to do my job in a timely manner. Review collected by and hosted on G2.com.

Very professionals and you can count with support in different countries Review collected by and hosted on G2.com.

Big Infrastructure and support in different countries and languages. Review collected by and hosted on G2.com.

Only used for a few months, but find it very user-friendly. Great support and solution to everyday business problems. Definitely a amazing help in the workplace. Review collected by and hosted on G2.com.

None so far. Talked to other more experienced coworkers who also had mostly postive things to say and how HP consulting has helped them solve many problems. Review collected by and hosted on G2.com.

Any sort of assistance I've needed while searching for the right options to service the business have always been met with great customer service. The staff is friendly and knowledgeable, and their service is so simple to implement. Review collected by and hosted on G2.com.

It's straightforward and easy to use, which is always a plus. Review collected by and hosted on G2.com.

Industry experts, great SLA and support, custom designed hardware and software solutions to meet my budget and requirements. Review collected by and hosted on G2.com.

Only HP components, limited software solutions, sometimes hard to explain exact requirements over the phone/during teleconferences. High cost. Review collected by and hosted on G2.com.