HighRadius Accounts Receivables Reviews & Product Details

The collections module automation

And the ease in sending pst due notices Review collected by and hosted on G2.com.

All the clicking and I clicking

Of boxes Review collected by and hosted on G2.com.

Ease of use and being able to approve reviews from the phone Review collected by and hosted on G2.com.

Sometime updates are communicated and cause changes we aren't aware of Review collected by and hosted on G2.com.

I like that High Radius is very customer specific and we can set up different rules to help apply the payments. Review collected by and hosted on G2.com.

What I dislike is that when a customer changes something like how an invoice comes through on the payment remittance and High Radius wont catch it unless we update the rules Review collected by and hosted on G2.com.

The automation of cash and forecasting. The automation allows for the staff to focus on other activities. Review collected by and hosted on G2.com.

The ticketing system. It has required fields that are not really clear when submitting the ticket. If we have a cash file issue it would be easier to be able to submit a simple ticket that doesn't ask for all the information that is being sought. Review collected by and hosted on G2.com.

Velocity in correspondence with customers and accuracy in posting of payments etc. Review collected by and hosted on G2.com.

At times the functionality will disappear when new releases come out. Review collected by and hosted on G2.com.

Automation with HRC makes applying payments a breeze! Review collected by and hosted on G2.com.

Learning curve in beginning and getting setup with all rules working together. Review collected by and hosted on G2.com.

Helped our analyst organize their day and improve our DSO. Review collected by and hosted on G2.com.

Accounts come in the queue a little too often due to strategic actions. Review collected by and hosted on G2.com.

It is easy for the AR team to use. All the data they need in one saving them time and reducing the receivables Review collected by and hosted on G2.com.

Integrations. Difficult to figure out the integrations as an admin Review collected by and hosted on G2.com.

Managers have visibility into customer accounts and what steps are being taken by staff. Review collected by and hosted on G2.com.

It would be nice if the applications communicated with each other. Review collected by and hosted on G2.com.

Available features, efficiencies gained. Review collected by and hosted on G2.com.

Testing and implementation were tough and difficult Review collected by and hosted on G2.com.