Level of automation, flexibility to match our customer and process leads Review collected by and hosted on G2.com.
Challenges to resolve certain technical issues Review collected by and hosted on G2.com.
On the cash application side it has helped us get to one person for application. For collection side the benefits have been auto first past due notices for collections. Review collected by and hosted on G2.com.
The escalation process and getting issues resolved. Timeline of getting a account manager assigned to the account. Review collected by and hosted on G2.com.
It is nice to have all of the receivables in one program. Review collected by and hosted on G2.com.
The case submission process and support can get confusing and not be fully responsive. Review collected by and hosted on G2.com.
Less manual intervention. User friendly. Review collected by and hosted on G2.com.
MICR and Payer mapping lacks built in automation. Review collected by and hosted on G2.com.
I like how user friendly that it is. And that it creates reports from the lists. Review collected by and hosted on G2.com.
I dislike that some features stopped working when a new update occurred for our company's HRC Review collected by and hosted on G2.com.
The feature I like most is Integrated Receivables as it dramatically streamlines the process of the cash application. That its analysis and reporting tools have a chock-full nature is time saving- this, in turn, frees me to get down with other important tasks. Where HighRadius is special is the identification of root cause of issues that ensures faster resolution. The degree of automation here is a breakthrough, in particular when working with several Account Managers. Review collected by and hosted on G2.com.
However, on the other side of things, I will have to complain that HighRadius sometimes seems a bit lagging, mostly when it comes to creating full extended reporting. It can be inconvenient because the ability to check reports is very important for me, as it makes my job easier but customizability is limited in this aspect. Review collected by and hosted on G2.com.
I like the fact that it will take emailed remit read them and populate it in HRC Review collected by and hosted on G2.com.
We are still learning high radius, so we are liking it a little more every day Review collected by and hosted on G2.com.
Deductions and applications. Credit apps. Review collected by and hosted on G2.com.
Lack of reps to help with contract. This is what I like. Review collected by and hosted on G2.com.
The level of automation removes the burden of administrative tasks and allows our team to focus on root cause analysis and exception handling Review collected by and hosted on G2.com.
User self-service could be expanded but I believe they are working on that. Review collected by and hosted on G2.com.
The automation for cash application is a game changer. It has reduced manual posting from a day to a couple of hours. Review collected by and hosted on G2.com.
It is AI so there is limited, still requires to review and validate. Review collected by and hosted on G2.com.
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What are integrated receivables?
What is HighRadius?
Averages based on real user reviews.
8 months
16 months
13%
