Heyfield Reviews & Product Details

Home-service business owners lose 30-40% of incoming calls — to voicemail, to a competitor, or to the gap between "I'm on a roof right now" and "my office closes at 5." Heyfield is a 24/7 AI phone receptionist that captures every one of those calls, qualifies the customer, and turns them into booked jobs without you stopping work. How it works Customer calls your business number. Heyfield's AI picks up in under 5 seconds, sounds natural (not a robocall), and runs a short conversation: who's calling, what trade need, how urgent, when they want service. If your calendar has an opening, Heyfield offers it and books the appointment in Google Calendar. If the issue needs you specifically, Heyfield can transfer the live call. Either way, you get an instant SMS with the caller's name, phone, issue summary, urgency level, and a one-tap callback link. Built for trades, not generic businesses Heyfield ships with pre-tuned scripts for 40+ home-service verticals: plumbing, HVAC, electrical, locksmith, roofing, landscaping, cleaning, painting, pest control, garage door, tree service, restoration, septic, pool service, and more. The agent knows the difference between "my AC stopped" (urgent) and "I want a quote for a new system" (sales lead) and tags them accordingly. What's included on every plan 24/7 AI phone answering, instant SMS notifications, real-time call dashboard with full transcripts, smart call forwarding, live call transfer to the owner, appointment booking with Google Calendar sync, CRM with lead capture, lead-source detection, analytics dashboard, blocked-number management, custom greeting, custom business hours. Pricing Starter $49/mo (150 minutes), Pro $99/mo (400 minutes), Business $199/mo (800 minutes). Overage rates from $0.15-$0.25/minute depending on plan. 7-day free trial. No credit card to start. Quick to set up Sign up → enter business info → pick a phone number → done. Most shops are live in under 5 minutes. No telephony hardware, no developer required.