It's been two months since this profile received a new review

HeadSpin Reviews & Product Details

HeadSpin is the world’s first Digital Experience AI Platform that combines cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences across delivery channels throughout the development lifecycle. Learn more at www.HeadSpin.io . Global Device Infrastructure Allows end-to-end testing & monitoring with thousands of devices in hundreds of locations on real carrier and WiFi networks around the globe. No SDK required. Test Automation & APIs Integrates seamlessly into CI/CD workflows enabling functional and performance testing pre and post release. Support for all testing frameworks. Performance, QoE & Machine Learning Automatically surfaces issues and points to underlying root causes across all layers of the stack—from quantifying audio/video QoE to code and packet visibility. Insights-to-Actions Delivers regression and aggregation insights throughout the digital experience lifecycle, from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

Seller

HeadSpin

Discussions

HeadSpin Community

Languages Supported

English

Product Description

HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems. The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.

Overview by

Sharon Chu

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

UiPath Agentic Automation

4.6/5

(5,807)

View All Alternatives

HeadSpin Media

remote-control.png

Headspin-Session-UI-27in.png

Product dashboard after choosing the device

G2 reviews are authentic and verified.

Here's how.

Drikus O.

Mid-Market (51-1000 emp.)

3/14/2023

"Excellent vendor with a broad spectrum of bespoke services and real humans interacting with you"

5/5

What do you like best about HeadSpin?

The active interaction and support from everyone within the company is appreciated. The added automation and analytics features they provide are a real boon to us. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

The time it takes to deploy new active hardware to the field can be lengthy, however this is of no fault of their own but rather the reality of our industry and specific markets we're penetrating. Review collected by and hosted on G2.com.

Suchismita M.

Software Test Engineer

Enterprise (> 1000 emp.)

4/5/2023

"A good cloud platform for Mobile and Living room devices but the number of Devices are less"

4/5

What do you like best about HeadSpin?

Living room devices support (roku tv, Android tv)

Real device experience , able to upload our own app

Ready made desired capabilities available very

Strong support system

Very quickly respond if vendor/Client faces any issues. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

Less number of devices

Facing issue while doing parallel testing Review collected by and hosted on G2.com.

Eric S.

Automation QA Tester

Enterprise (> 1000 emp.)

7/27/2022

"Great platform for testing across multiple devices and location"

5/5

What do you like best about HeadSpin?

Headspin has been an essential part of our testing process from the beginning. We've used it to test everything from mobile sites to native applications and we've found it to be invaluable for both developers and testers. We can run tests on any device from any location in the world, and the bug reporting feature makes it easy to track down and fix errors. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

We have used other tools in the past, but this is far and away the best we've used. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications. Review collected by and hosted on G2.com.

Artyom K.

Sr. QA Analyst

Enterprise (> 1000 emp.)

7/21/2022

"Finally, no more struggling with manual/automation testing!"

5/5

What do you like best about HeadSpin?

We use Headspin automation to run our functionality tests across multiple browsers and operating systems. We can identify UI misalignment specific to browsers or failures due to incompatibility with a particular browser. The good part is you can automate screenshots and get insights into where the UI of your website is going off. Then we can use the live feature to identify and debug the compatibility issue. We strongly believe customer experience is the key, and that could impede your product growth. With Headspin, we could see improvements in identifying errors before our customers do! Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

Headspin's great for big high-budget projects. It's not very affordable for everyone! But it does provide a lot of testing capabilities that are necessary for bigger projects. Review collected by and hosted on G2.com.

Dina D.

QA Automation Analyst

Enterprise (> 1000 emp.)

7/13/2022

"HeadSpin Cross Browser Testing tool is a must."

5/5

What do you like best about HeadSpin?

We have been using HeadSpin for a while now, and we're pleased with their services.

Their customer support is available 24x7 and they have helped us many times with any issues or questions we had. They are always up to date with the latest version of browsers, which is something we highly value.

They have a wide selection of browsers and operating systems, which makes it easy for us to identify tthe issue on our websiteand solve it in no time. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

No, there's nothing to complain about. Small issues you can always find in any tool. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We have been using Headspin for a while now and we are very happy with it. We have found the service to be very helpful iin solving cross-browser-related issues.We can test our projects locally and do not have to worry about sending them to remote servers. The service is also very easy to use! Review collected by and hosted on G2.com.

James I.

Frontend Web Developer

Enterprise (> 1000 emp.)

7/18/2022

"Great tool for testers"

5/5

What do you like best about HeadSpin?

If you're a QA, automation engineer, or developer looking to run automated tests on your site, HeadSpin is the right solution for you. I have tried a few other tools and by far this one is the most user-friendly, reliable and quick of all. Literally, in two clicks, you can go from signing up to running your first test! Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

I think HeadSpin is a very solid product. I haven't encountered any problems with it in my testing and everything worked smoothly. Review collected by and hosted on G2.com.

Rachel F.

QA Lead

Small-Business (50 or fewer emp.)

3/21/2022

"PWS Testing at its best"

5/5

What do you like best about HeadSpin?

HeadSpin is a one-stop solution for us to test our PWAs on different browsers and platforms. The tool offers an excellent UI that is super easy to test our PWA manually on the device we want and when we want. The platform is super easy to scale as and when required. Other plus point includes integrations, super handy technical support and guided documentation. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

AI-based test analytics could be better.

Recommendations to others considering the product

They have a free demo available so try out a demo first to make sure it meets your requirements. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

HeadSpin is a costly platform mainly because they offer real devices. You can look for other options but if the budget permits it is the best. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

Test our PWA (Progressive Web Applications) to make sure they work well on all browsers, OS and mobile devices, no matter what a user access our application from. Review collected by and hosted on G2.com.

Romila D.

Automation Tester

Small-Business (50 or fewer emp.)

3/11/2022

"Best platform to test on real devices"

4.5/5

What do you like best about HeadSpin?

We were looking for a website testing tool that was easy to use, reliable, fast, and one that I could use along with my existing tools like JIRA and CI/CD tools like Jenkins. That is why HeadSpin caught my attention. It offers so many great features, such as a vast range of real devices and automated Geotargeting Tests. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

HeadSpin can be slow in instances where multiple scripts and requests are running on a webpage. It is sometimes hard to distinguish if the test is running slow or the webpage is slow because of an actual problem with the page. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

HeadSpin is a huge time-saver compared to the cost and difficulty of purchasing, setting up, and testing on our own mobile devices. It's extremely easy to use and allows you to do screen recording for a full-screen view of your website, which is not always possible on physical devices. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

Website testing on different real devices. Geo-location testing to make sure our website worked seamlessly when accessed by users from different countries worldwide. No matter what device or OS they use. Review collected by and hosted on G2.com.

David D.

Senior Test Automation Engineer

Small-Business (50 or fewer emp.)

3/7/2022

"Performance Testing for our application"

4.5/5

What do you like best about HeadSpin?

Our e-commerce website was performing pretty well however, as per the trend we wanted to have a mobile application to bring in more customers. At first, we thought to outsource it however, after careful consideration, we hired the developers in-house and developed an app in three months.

The challenge was to make sure that our app worked perfectly when installed on any device. This routed us to look for cloud-based platforms and after some research we finalized the HeadSpin platform.

Using the platform was fairly simple our tester and developer both were able to upload the app and test it on any device they wanted, not even that cherry on the cake was that we were able to test the payment functionalities, language changes, and even after login features.

We benchmarked our app's performance and kept on improving it till we achieved the quality we wanted. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

The price is on higher side and that’s understandable as they offer real devices Review collected by and hosted on G2.com.

Samantha S.

Sr. BDM

Enterprise (> 1000 emp.)

5/17/2022

"Testing on Real Devices Made Easy"

5/5

What do you like best about HeadSpin?

HeadSpin gives us the ability to test our sites and applications on the devices that real people use every day and not emulators. This is extremely helpful for testing the mobile experience but also for identifying issues and bugs that only appear on certain devices. We are also using HeadSpin for automating our regression tests so we can run them frequently without being dependent on someone having to manually run them. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

I sometimes run into network latency issues that can cause a few tests to fail or make our user interface less responsive. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

HeadSpin is great to test mobile apps on real devices. I had used other services in the past, but none of them came close to the quality and variety of devices available through HeadSpin. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We conducted several tests on devices that we wanted to support and it was very easy to spin up the devices, test the app and extract test data using HeadSpin. Review collected by and hosted on G2.com.