---
title: HCL Clara Reviews
meta_title: 'HCL Clara Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how HCL Clara works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 18
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# HCL Clara Reviews
**Vendor:** HCL Technologies  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 18
## About HCL Clara
The Intelligent Virtual Assistant, enhancing Workload Automation customers’ experience with natural language processing interactions and troubleshooting actions. understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products.






- [View HCL Clara pricing details and edition comparison](https://www.g2.com/products/hcl-clara/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A16%3A19+-0500&secure%5Bsession_id%5D=5529ddad-4dd8-44bc-90b7-6b0beabd4cdf&secure%5Btoken%5D=c6a2ce80aaa6c750eca00009eb7d7ce689323759e9d43e624ec7829b82e6a80b&format=llm_user)

## HCL Clara Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

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