I find Haystack's clean and organized layout very appealing. The customer service is quick and attentive, which is a big plus for me. I also appreciate the ability to customize pages and posts and organize security for different segments of the groups, which is imperative to our business. Haystack provides an organized way to highlight forms we use daily across our remote company and is great for providing shout-outs for kudos, birthdays, and company announcements. Review collected by and hosted on G2.com.

Need the ability for the connected apps to remain connected. Often times Google Drive disconnects and causes docs and links to no longer work. AI search needs a bit of tweaking as well. Somewhat cumbersome. Onboarding meetings were a must to get groups and content structured. Review collected by and hosted on G2.com.

I use Haystack for communication between coworkers to keep up to date. It allows us all to see the same directions being communicated, helping everyone stay in the 'know'. I really appreciate its ease of use and the way the site is laid out which makes it easy to find important information. The feature that lets you create and post in separate groups has been helpful, especially since, for us cooks, we don't need to see everything upper management has going on in their group. This keeps us focused and not overrun with posts. It was an easier platform to navigate and keep track of information compared to the previous platform we used, 'The Portal'. Additionally, the initial setup of Haystack was super easy. Review collected by and hosted on G2.com.

In the beginning it was hard to find out how to post. The white on white contrast made it confusing. Review collected by and hosted on G2.com.

Haystack has become our go-to space for everything from company updates to team resources. We no longer have to dig through emails, DMs, multiple messages, or different tools to find what we need—everything is just a click away. It’s my go-to destination for anything company-related, and I use it multiple times a day.

I also love how we can customize different areas to suit specific departments or projects. That keeps information organized and relevant, reduces clutter, and improves efficiency. Haystack integrates seamlessly with our existing tools, so our workflow isn’t disrupted, and it brings all our essential company platforms together in one place.

The social features are a huge plus, too. It feels more like a community space than a static intranet, which has helped our team feel more connected—especially remote members. Review collected by and hosted on G2.com.

The side text drop-down ratio could be improved. While the web version is great, the mobile app could use a bit more optimization. It’s functional overall, but sometimes the formatting doesn’t translate perfectly to mobile screens. Review collected by and hosted on G2.com.

I like Haystack's many features, especially the ability to create posts or events and schedule them, notifications to email or text, the shoutout feature, and the capability to review who sees the posts. I find the scheduling post feature helps me be most efficient with tasks on my timeline. I appreciate that notifications allow me to view posts from my phone in real time. The shoutout feature is great because it helps team members feel valued or highlighted. I also find that Haystack is extremely easy to start using. Review collected by and hosted on G2.com.

Not having a report to view for seeing who opens posts. I would love to see some type of training ability for us to drop a training and whether print or video, and know the team member engaged in that training. Maybe even allow a short quiz of the material trained. Review collected by and hosted on G2.com.

I like that Haystack serves as a central hub for everything related to our HR and company updates. It's great that it keeps all our contact information organized for internal management. I also appreciate the super easy-to-navigate interface. It's helpful that it holds older updates for a set time, which is crucial when taking time off, and then it rotates in new updates. Overall, it looks pleasing and functions well, especially since I work with a lot of software but find that Haystack really does the job. Setting it up seemed smooth and easy from what was presented to us. Review collected by and hosted on G2.com.

I don't have input for dislikes honestly. I use it for news updates internally and it does what I need it to do! Review collected by and hosted on G2.com.

It allows me to access all the information in one place, and it helps me stay up to date with company events and policies. Review collected by and hosted on G2.com.

Hard to access I forget how to get in. The information is not updated often. Review collected by and hosted on G2.com.

I like that Haystack lets me know exactly when I'm going to get paid and provides transparency in showing me everyone I work with. I appreciate being able to see little tidbits about my co-workers, as it helps me get to know them better. Haystack allows me to have full transparency of the agency through its platform by showing me the calendar of holidays and pay days. I get to explore and get to know my team more thoroughly, participate easily in polls, and even earn badges, which is really fun. The initial setup was super easy, which was a nice bonus. Review collected by and hosted on G2.com.

I would love to have a bit more customization when it comes to using the calendar feature. This is one of my favorite features because I am able to see the agency holidays. However, I would love to be able to add items to the calendar for my own view. It would be helpful to have the main agency calendar and then one that is only visible to individuals. Review collected by and hosted on G2.com.

I like how Haystack's AI searches quickly, much faster than I could on my own, which is a big help. Another aspect I appreciate is the clean look of the pages, making it visually appealing. Plus, the AI tool doesn't just provide answers but also shows me the sources of information, which makes it easier to identify outdated info on the site. Additionally, the cost of Haystack was much better compared to what we had before with NContracts. Review collected by and hosted on G2.com.

The lack of sorting options makes page design cumbersome. Currently, the birthdays card does not sort and show current month birthdays for the team. It was time consuming over about two months. Review collected by and hosted on G2.com.

I love how user-friendly the interface of Haystack is! It's not cluttered and is well organized and structured, which makes it easy to access my needed information and links. I also value the ability to easily access links and have the notifications readily available. Being able to scroll through and choose the ones I want more information on is great. Additionally, I find it helpful to have quick access to links for our help desk, notifications of jobs available, and links to our company's software. The initial setup was pretty easy on both my phone and computer. Review collected by and hosted on G2.com.

Nothing in particular. Hay stacks is pretty easy and nice to use. Review collected by and hosted on G2.com.

The platform has a user-friendly UI, strong organization, and solid overall performance. Review collected by and hosted on G2.com.

Sometimes too many options to choose from when trying to navigate the site Review collected by and hosted on G2.com.