HacWare Reviews & Product Details

We provide Cybersecurity as a Service, Compliance strategy, and Information Security Consulting Services to our customers to ensure their security posture is exemplary and that they stay compliant with SOC2 continuously.

We mainly used a competitor for Phishing and Vishing campaigns and Information Security Awareness training before we hit a stumbling block with our smaller customers, as the more established competitors required a 25-user minimum.

We then found Hacware and rolled it out to a few of our smaller customers. We were delighted to find that the platform was so user-friendly. As a bonus, the post-sales support team was very efficient during the platform's implementation stage and ongoing support.

Update: After a few months, the Hacware team actually listened to our feedback and rolled out Okta SSO for partners. What was a dislike is now something that we like! Review collected by and hosted on G2.com.

There are some minor UI/UX issues, which we have addressed with the support and products team. Review collected by and hosted on G2.com.

Hacware's standout feature is the AI that constantly scans the users' email and sends tests with customized "from" addresses and content to best mimic the real world threats that lead to BEC scams. Additional standout features are the ease of starting and maintaining testing regimens and the fact that everyone gets different tests and different times. We also like the short, easy to take training content. Review collected by and hosted on G2.com.

The portal could still use some work and more training videos are needed. Review collected by and hosted on G2.com.

Hacware is one of the few vendors that actually wants to solve the problem, and not just about making money off of MSPs. They truly care about the MSP growth. Review collected by and hosted on G2.com.

Videos need a little more work, but it still send the message. Review collected by and hosted on G2.com.

HacWare has allowed us to both reduce setup times and ongoing labor for oversight while providing leading-edge phishing campaigns. When any questions arise or we ask for assistance in our sales and marketing efforts, they are swift to respond. They can provide terrific guidance and materials to distribute to our prospective customers. Review collected by and hosted on G2.com.

No real downsides to this point. Any issue we have brought up to the HacWare team has been addressed quickly and professionally. Review collected by and hosted on G2.com.

The platform is agile and the team are really responsive and reactive when it comes to fixing any issues/ creating work arounds. Review collected by and hosted on G2.com.

It is still relatively new (not always a dislike :)) Review collected by and hosted on G2.com.