H2O Reviews & Product Details

H2O.ai is the leading AI Cloud company, on a mission to democratize AI and drive an open AI movement around the world. They focus on drawing insights from structured and unstructured data like video and documents with their award-winning products like Hydrogen Torch and Document AI. Customers use the H2O AI Cloud to rapidly solve complex business problems and accelerate the discovery of new ideas. H2O.ai is the trusted AI provider to more than 20,000 global organizations, millions of data scientists and over half of the Fortune 500, including AT&T, Commonwealth Bank of Australia, Citi, GlaxoSmithKline, Hitachi, Kaiser Permanente, Procter & Gamble, PayPal, PwC, Reckitt, Unilever, Goldman Sachs, NVIDIA, and Wells Fargo are not only customers and partners, but strategic investors in the company. More than 30 Kaggle Grandmasters (the community of best-in-the-world machine learning practitioners and data scientists) are makers at H2O.ai. A strong AI for Good ethos to make the world a better place and Responsible AI drive the company’s purpose. Please join our movement at www.h2o.ai. H2O.ai offers enterprise customers with multiple platforms for AI and machine learning, including the open source distributed machine learning platform H2O-3, automatic machine learning platform H2O Driverless AI, and the recently announced H2O Q, an AI platform for business users: H2O-3 is an open source, scalable and distributed in-memory AI and machine learning platform. H2O-3 also has a strong AutoML functionality and supports the most widely used statistical and machine learning algorithms including gradient boosted machines, generalized linear models, deep learning, XGBoost and more. H2O Driverless AI empowers data scientists to work on projects faster and more efficiently by using automation to accomplish tasks quickly with automatic feature engineering, model tuning, model tuning, model selection, model validation and machine learning interpretability, custom recipes, time-series and automatic deployment pipeline generation for model scoring. H2O Q is a new AI platform that provides the essential building blocks to make AI apps and will bring the power of AI to millions of business users. It delivers automatic insights and predictions for “in the moment” business questions and is ideal for data analysts, citizen data scientists and all business users.

Seller

H2O.ai

Discussions

H2O Community

Languages Supported

English

Overview by

Patrick Moran

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User Insights

Average based on 24 real user reviews.

H2O Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is H2O, and what problem is it built to solve?

H2O is an open-source and enterprise-grade AI platform for helping organizations use machine learning for data analysis, predictions, and decision-making.

What languages does H2O support?

H2O supports 1 language: English.

What company sizes is H2O designed for?

H2O is designed for organizations with 1,001 or more employees. Target company sizes include:

1,001–5,000 employees
5,001–10,000 employees
More than 10,000 employees

Which industries is H2O built to serve?

H2O is built to serve a range of industries, including:

Banking
Government Administration
Higher Education
Hospital & Health Care
Legal Services
Leisure, Travel & Tourism
Pharmaceuticals
Management Consulting
Research
Retail
Accounting
Financial Services
Information Technology and Services
Insurance
Semiconductors
Telecommunications
Transportation/Trucking/Railroad
Oil & Energy
Utilities
Internet
Marketing and Advertising
Capital Markets
Biotechnology

Does H2O offer an open API, and what does it integrate with?

H2O offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support options include email/help desk, phone support, and chat, with 24/7 live-rep support available.

What training resources are available to help teams get started?

Training resources include:

Documentation
Webinars
In-person training
Live online training
Videos

G2 reviews are authentic and verified.

Here's how.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/24/2020

"Great ML framework"

5/5

What do you like best about H2O?

This is a cross-platform, integrated framework for ML that is continuing to evolve with topics important to data scientists. Review collected by and hosted on G2.com.

What do you dislike about H2O?

Developing support for a wide range of NLP preprocessing Review collected by and hosted on G2.com.

Verified User in Banking

Small-Business (50 or fewer emp.)

8/6/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Its superb"

4.5/5

What do you like best about H2O?

Ease of use and its high performance for building models Review collected by and hosted on G2.com.

What do you dislike about H2O?

Does not support data cleaning and some algorithms Review collected by and hosted on G2.com.

David Isaac M.

Senior Data Scientist

Small-Business (50 or fewer emp.)

4/14/2020

"Good and easy"

4/5

What do you like best about H2O?

Streamlining our process for generating and deploying machine learning models. Review collected by and hosted on G2.com.

What do you dislike about H2O?

it its not much friendly when you try to automatize process Review collected by and hosted on G2.com.

Marc S.

Founder and CEO

Small-Business (50 or fewer emp.)

2/20/2020

"Excellent machine learning tools"

5/5

What do you like best about H2O?

Good integration between development and production. Simple and powerful visual interface to complex backend. Very rapid iteration of products, continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about H2O?

Price is high for closed source product, Driverless AI. It's worth it if you have a serious application, but the cost is an impediment to early adoption. Review collected by and hosted on G2.com.

Marom M.

Data Scientist

Mid-Market (51-1000 emp.)

4/13/2020

"Excellent software - great addition to a data science team"

5/5

What do you like best about H2O?

Excellent support. Useful and reliable software. Easy to deploy. Review collected by and hosted on G2.com.

What do you dislike about H2O?

No issues. The software works very well. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

2/20/2020

"Great AI product"

5/5

What do you like best about H2O?

Many model types, great cluster performance, easy to setup Review collected by and hosted on G2.com.

What do you dislike about H2O?

Would like to see SVM, Gaussian processes, and some time series models Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/21/2020

"Good Customer support"

5/5

What do you like best about H2O?

Being a user I really enjoyed the support and dedication that team shown to help us is really great! Review collected by and hosted on G2.com.

What do you dislike about H2O?

H2O should stay ahead of the curve to give support to new technology stacks like databricks. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

2/21/2020

"Expanding AI Product with Excellent Support"

4/5

What do you like best about H2O?

The predictive modeling and machine learning capabilities of this product are top-notch along with their support and training. Review collected by and hosted on G2.com.

What do you dislike about H2O?

Documentation in general can be improved. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

2/20/2020

"DriverlessAI"

4.5/5

What do you like best about H2O?

H2O provides DriverlessAI for an efficient AutoML platform and effective UI tools for data scientist and end-user. Review collected by and hosted on G2.com.

What do you dislike about H2O?

DriverlessAI could provide more use-cases in Manufacturing domain. Review collected by and hosted on G2.com.