Here are a few things that I particularly like about it:

1. Simplicity and ease of use

Guusto is very straightforward—managers can send rewards in just a few clicks. There’s no complicated setup or learning curve, which is great for busy teams.

2. “Pay only for what you use” model

Unlike many reward platforms, Guusto doesn’t require preloading or wasting budget on unused gift cards. You only pay for rewards that are actually redeemed, which keeps things efficient and cost-effective.

3. Flexible reward options

Employees can choose from a wide variety of vendors (like Amazon, Starbucks, etc.), so rewards feel more personal and meaningful instead of one-size-fits-all.

4. Focus on fairness and inclusion

Guusto emphasizes making recognition accessible across entire organizations—not just for top performers or leadership tiers—which helps build a more inclusive culture.

5. Culture-building, not just rewards

It’s not just about gift cards—it’s designed to reinforce values, encourage peer recognition, and improve engagement across teams.

d friendly options to redeem the gift cards Review collected by and hosted on G2.com.

Limited “fun” or social engagement features

Compared to competitors like Bonusly or Kudos, Guusto can feel a bit less interactive.

Fewer gamification elements (points, leaderboards, badges)

Less emphasis on social feeds or peer visibility

This can make recognition feel more transactional rather than community-driven.

2. Reward catalog can feel constrained

While Guusto offers flexibility, the selection isn’t as expansive or customizable as some platforms.

Some users find fewer premium or niche reward options

Less ability to create highly branded/custom reward experiences

3. Integrations are more limited

For companies with complex tech stacks, Guusto may feel a bit lightweight. Review collected by and hosted on G2.com.

Guusto is very easy to use and has a simple, user-friendly interface that makes sending and redeeming rewards quick and convenient. I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner. The platform offers a good selection of reward options, giving recipients flexibility to choose what they prefer. Navigation is straightforward, and the process of creating, sending, and tracking rewards is efficient. I also appreciated that recipients do not need to create complicated accounts to redeem their rewards. Overall, Guusto provides a smooth and hassle-free experience that makes employee recognition and customer appreciation easy to manage. Review collected by and hosted on G2.com.

While Guusto is easy to use, there are a few areas where it could be improved. The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users. Certain features and reporting tools could be more detailed, especially for organizations that want deeper insights into reward usage and employee engagement. The platform's customization options are somewhat basic, and additional branding capabilities would be helpful. Occasionally, it can take time to find specific settings or information within the dashboard. Overall, the platform works well, but expanded reward choices and enhanced administrative features would make the experience even better Review collected by and hosted on G2.com.

I really like Guusto because it makes recognizing and rewarding people simple and meaningful. The platform is easy to use and helps teams feel appreciated for their hard work. I also like how quickly rewards can be sent, which makes recognition feel more personal and immediate. Guusto offers a variety of gift options, so there is something for everyone to enjoy. Overall, it creates a positive experience and helps build a stronger and more motivated workplace culture.The integrated experience with Guusto is very smooth and user-friendly. I like how easily it connects recognition, rewards, and communication all in one platform. The system makes it simple to send rewards quickly without any confusion or complicated steps. Everything feels organized and efficient, which saves time and improves the overall experience for both employees and managers. Overall, the integrated experience helps create a more connected, positive, and appreciative work environment. The performance of the website is great. The pricing is and ROI is more than reasonable. Their is great costumer support and east onboarding. The AI intelegance is great as well. Review collected by and hosted on G2.com.

One thing I dislike about Guusto is that some reward options can feel limited depending on the location or available vendors. At times, the platform can also feel a little repetitive if recognition messages are not personalized. I wish there were more customization features to make rewards and recognition feel even more unique. Occasionally, notifications or emails can become overwhelming when there are many updates at once. Overall, while the platform works well, there are a few areas that could be improved to make the experience even better. Review collected by and hosted on G2.com.

What I like best about Guusto is how simple and meaningful it makes employee recognition. The platform is easy to use, rewards can be sent instantly, and employees have the flexibility to choose gifts they actually value. I also appreciate that it helps create a positive workplace culture by making appreciation more frequent and accessible for everyone. Review collected by and hosted on G2.com.

One thing I dislike about Guusto is that the reward options and the redemption experience can sometimes feel limited, depending on the location or which merchants are available. From time to time, notifications or even account access can be a bit inconsistent as well, and that can take away from the overall user experience. Review collected by and hosted on G2.com.

Guusto is user friendly and easy to use. It's a great way to choose the reward that's best for you rather than being stuck with something you won't ever use. I use this to redeem gifts from my employer and find it very easy to use with a good variety of reward selections. It makes selecting my redemption quick and easy so I don't waste time trying to figure out what I can get or having to maneuver through a bunch of screens just to claim my redemption. The few redemptions that require fees (such as a physical MC card) state these fees clearly up front. Review collected by and hosted on G2.com.

So far, I have found nothing that I dislike about using Guusto. Review collected by and hosted on G2.com.

Recently became a manager, Guusto gift cards were identified as a way of recognizing the contribution of my team outside the regular compensation review cycles.

It allows for customized messages as well as a nice dashboard to review past gifts given. I try to utilize the budget provided to me :)

Easy to use and the delivery of the gift card is pretty fast, it integrates well with our outlook emailing system Review collected by and hosted on G2.com.

The combine and used up gift features might require a higher level of understanding for users, although i figured it out it had a small learning curve Review collected by and hosted on G2.com.

What I like best about Guusto is its simple and intuitive interface, which makes it easy to recognize and reward employees without requiring extensive training. The platform offers a good selection of reward options and allows recognition to be shared quickly, helping create a positive workplace culture. I also appreciate that the redemption process is straightforward for recipients, making the overall experience smooth and convenient. Overall, Guusto provides an efficient way to acknowledge employee contributions and encourage engagement across teams. Review collected by and hosted on G2.com.

One area where Guusto could improve is offering more customization and reporting capabilities. While the platform is easy to use, administrators may benefit from additional options for configuring recognition programs, generating detailed analytics, and creating custom reports. Depending on the region, the selection of available rewards could also be expanded to provide recipients with more choices. Overall, these are relatively minor improvements, and the platform remains straightforward and effective for employee recognition. Review collected by and hosted on G2.com.

What I love most about Guusto is how incredibly easy it is to send instant recognition and rewards to team members. The platform is highly intuitive, and the fact that recipients get to choose from a massive selection of gift cards—and that the funds never expire—makes it a massive hit with everyone on our team. Review collected by and hosted on G2.com.

The overall selection is great, but it can be a little frustrating when certain specific or smaller local merchants aren’t available for gift card redemption. It would also be helpful if international team members had access to even more localized vendor options to choose from, so the choices feel just as relevant in different regions. Review collected by and hosted on G2.com.

My overall experience with Guusto has been excellent. The platform is user-friendly, rewards are easy to send and redeem, and the process is quick and hassle-free. I would happily recommend Guusto to anyone looking for a simple employee recognition solution. Review collected by and hosted on G2.com.

I honestly didn't have any major issues while using Guusto. My experience was smooth from start to finish, and I found the platform reliable, easy to navigate, and effective for recognizing and rewarding people. Review collected by and hosted on G2.com.

The ease and ability to recognize fellow team members who take safety as a priority by all recognitions being shared on the app/platform. Also, the ability to reward employees in multiple offerings and the ability for the employee to have the choice on which gift card they want. Review collected by and hosted on G2.com.

Not every team member uses their work email and I would like for the ability to add personal emails for accounts. Review collected by and hosted on G2.com.