Gumlet Reviews (358)

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Gumlet Reviews (358)

View 1 Video Reviews
4.7
358 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise fast video loading and robust security features, highlighting how Gumlet ensures smooth playback and protects content with DRM and dynamic watermarking. The platform's intuitive interface simplifies video management, making it accessible for users of all skill levels. However, some users note that the interface can be overwhelming for beginners, indicating a potential area for improvement.

Pros & Cons

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Muzammil M.
MM
Muzammil M.
Founder – Muzammil Graphic | Interior and Graphic Designer | Transforming Spaces and Brands Visually
Graphic Design
Small-Business (50 or fewer emp.)
"Simple Setup, Fast Video Hosting with Gumlet"
4.5/5
What do you like best about Gumlet?

What stood out to me was how simple Gumlet made video hosting without sacrificing performance. I started using it while looking for a faster way to deliver videos on a website, and the setup was straightforward. Videos loaded quickly across different devices, and the dashboard made it easy to upload, organize, and manage content. I also liked that I didn't have to spend much time configuring everything before getting started. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

The platform has been reliable overall, but some advanced settings take a little time to understand if you're using them for the first time. A few more step-by-step guides or onboarding examples would make it easier for new users. Other than that, I haven't run into any major issues. Review collected by and hosted on G2.com.

Agnieszka K.
AK
Agnieszka K.
publicysta
Small-Business (50 or fewer emp.)
"Gumlet’s Human, Responsive Customer Support Stands Out"
5/5
What do you like best about Gumlet?

What I appreciated most about Gumlet was their customer support.

The team responds quickly, communicates clearly, and genuinely tries to help. What stood out to me was that I was able to speak with real people rather than a chatbot. That personal approach made a huge difference.

Everyone I interacted with was patient, respectful, and willing to look for solutions instead of simply pointing to policies and ending the conversation. Even when they could not make immediate promises, they took the time to understand my situation and treated me with kindness and professionalism.

In a time when many companies rely heavily on automated responses, Gumlet's human approach to customer support is something I truly value and appreciate. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

did not come across anything I disliked during my experience with Gumlet.

My interaction with the platform was relatively brief, but everything worked as expected, and my communication with the support team was positive throughout. At this point, I have not identified any significant drawbacks worth mentioning. Review collected by and hosted on G2.com.

Jackie C.
JC
Jackie C.
CEO & Co Founder
Small-Business (50 or fewer emp.)
"Switched from a premium host to Gumlet and it fits our small team better"
4/5
What do you like best about Gumlet?

Videos load fast and play smoothly for clients in different regions. Since moving to Gumlet I almost never hear complaints about buffering. I also like that I can keep the player clean, add our logo and adjust controls depending on the page. Security is straightforward. Domain limits and signed links are enough for our “client only” content. Pricing feels reasonable for a small team that uses video a lot but is not a media company. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

The interface is functional but not always obvious. Some settings feel tucked away and I needed a few sessions of trial and error to build a layout that made sense. A more guided setup and clearer menus would help new users. The analytics view is fine for basic checks, but I would like slightly deeper insight into which videos perform best over time. Review collected by and hosted on G2.com.

Ederson V.
EV
Ederson V.
Web designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fast Video Loading and Robust DRM at an Affordable Price"
4.5/5
What do you like best about Gumlet?

I appreciate how fast the videos load and the extensive range of configuration options available. My decision to switch was largely influenced by the DRM protection it provides, as well as its affordability. It's rare to find a platform that offers such comprehensive protection features at this price point.

From a usability perspective, the core functions like uploading, configuring, and sharing videos are straightforward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

I wish the control panel offered support for multiple languages, as it is currently only available in English.

While the basic features like uploading and sharing videos are straightforward, I find that the more advanced options, such as setting up DRM protection, are somewhat technical and less intuitive.

Additionally, I would appreciate more comprehensive and up-to-date documentation. For example, I watched a video on your channel about configuring DRM, but the options shown there did not exactly match what I encountered in the actual interface. Review collected by and hosted on G2.com.

SM
Shari M.
Co-Lead Designer
Small-Business (50 or fewer emp.)
"Lightning-Fast Video Streaming with Outstanding Support"
5/5
What do you like best about Gumlet?

I've been using Gumlet daily for the past year. What I appreciate most about Gumlet are six key features that truly stand out. To begin with, videos stream remarkably fast on my clients' WordPress websites, which has a significant impact. I also find the ability to embed CTA links and lead forms directly within videos very valuable. The DRM tools are another strong point, along with the intuitive design of the Dashboard's UI and UX which impacts the ease of use, implementation, and integrating videos into my client projects. Furthermore, I find it extremely helpful to be able to embed video thumbnails in different email applications. Finally, the support I have received has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Occasionally, a video takes longer than expected to process. I understand that Gumlet likely handles thousands of videos in its queue each day. On the positive side, their support has been excellent, and recent updates have noticeably improved processing times. I would also appreciate the ability to send embedded lead form email alerts to a recipient of my choosing. Review collected by and hosted on G2.com.

JP
Jeeva P.
Business Manager
Small-Business (50 or fewer emp.)
"Effortless Video Streaming with Outstanding Support"
5/5
What do you like best about Gumlet?

Ran Gumlet and Bunny trials the same day. Gumlet won in 15 minutes.

The dashboard is clean, fast, and actually built for video — not a general CDN with video features bolted on. Upload once → auto AI subtitles + per-title encoding + adaptive streaming → real Widevine/FairPlay DRM → signed URLs. Everything just works. Had my first protected stream live globally faster than ever.

Support is insane — live chat answers in under 2 minutes, even at 2 a.m. Docs and short tutorial videos are some of the clearest I’ve seen. Already moving all my courses and SaaS demos here. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Only one small thing so far — wish I could manually pin traffic to specific CDN regions (auto-routing is great 99 % of the time, but sometimes I want to force Asia-Pacific or Europe). Review collected by and hosted on G2.com.

Ken B.
KB
Ken B.
Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Reliable video hosting with great analytics and even better support"
5/5
What do you like best about Gumlet?

Gumlet has been my go-to video host for nearly three years, and it’s been fantastic. I use it mainly for my sales videos on my website, and the embeds always work smoothly. The analytics dashboard is clean and surprisingly helpful, I can quickly see what people watch, where they drop off, and which videos perform best.

What really sold me on Gumlet was their support team. I had one technical hiccup early on, reached out, and they resolved it almost immediately. It’s rare to get that kind of responsiveness these days. If you want dependable video hosting without complications, Gumlet is a great choice. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Nothing really, though there may be an occasional small learning curve when exploring lesser-used features. Review collected by and hosted on G2.com.

Vikas S.
VS
Vikas S.
Internet Marketer
Small-Business (50 or fewer emp.)
"Effortless Media Hosting with Top-Notch Security and Speed"
5/5
What do you like best about Gumlet?

Gumlet Video delivers high reliability with strong uptime and optimized content delivery. Robust security settings with dynamic watermarking keep content protected. Easy embed tools and brand friendly customization simplify deployment. A clear, intuitive dashboard UX makes video management painless and efficient. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Additional onboarding guides would improve first time user adoption. Broader player theme options would increase design flexibility. More ready made templates would help users launch faster with less setup effort. Review collected by and hosted on G2.com.

T G.
TG
T G.
operator of my own business
Small-Business (50 or fewer emp.)
"A game changer with room to grow your audience."
5/5
What do you like best about Gumlet?

I love the fact that I can actually accomplish more than I could with Vimeo previously. The live stream features, the unlimited amount of streaming I can do, the actual impact of the file structure, and I really, really love the DRM privacy features for different clients with their content. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

What's there not to like? I've saved money and enhanced my offerings with unlimited quality limits. Meaning I could upload an 8k video, 4k video on down and not be taxed for the size, but only pay for the minutes used.Totally different perspective than I've previously had. Review collected by and hosted on G2.com.

Ray M.
RM
Ray M.
Product Team Lead
Small-Business (50 or fewer emp.)
"Solid video hosting for our agency work and online courses"
5/5
What do you like best about Gumlet?

The playback quality is great, especially for the high-end animation client work we show on our Glue VFX website. Everything loads quickly, even big files. I also use it for my BYCB course videos, and the DRM has been brilliant for keeping the paid content protected. The analytics are clear and genuinely useful, which helps us see what viewers actually watch. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Honestly, not much. It would be nice to have a bit more control over the player’s design for branding, but they are constantly devloping these features. Everything else works really well. Review collected by and hosted on G2.com.