|Rush/Same Day Report Service||$250Additional Charge|
We try to fulfill all normal report design requests within 72 hours. If you need same-day service on a report request, an additional $250 charge will apply.
|Additional Training/Support||$125per Hour|
Additional Training/Support is defined as general training sessions and support beyond what is included in your implementation or regular product support or questions. This might include training additional users, clients and/or new employees. This may also include re-installation, moving or multiple installations of software.
|Report Design Services||$125per Hour|
Report Design Services is defined as any services related to creation or modification of reports, which includes: Crystal Report Design; Web Reporting (Grasp Data) Reports/Exports; TravelMan Reports; Microsoft Access; or other third-party reporting solutions.
|General Project Work/Backoffice Support||$125hour|
General Project work is defined as, but not limited to: consulting or support related to operational issues; backoffice use; any custom configuration of our products; GDS formats; technology support; or third-party software support. An estimate will be provided with these requests and requires client approval prior to work being started.