What do you like best?
This service is a wonderful addition to the Google Suite. The manual process is a long and tedious one. This service allows you to make quick work of transferring data from one user to another. If you frequently have users who leave the company or have any separation, this tool can save you a lot of up front time and effort.
What do you dislike?
When using this service. It places the files in the root folder of the user it is transferred to. If you had a good organization structure, you will have to redo it. Having to completely re-organize and re-share all your files can be a total hassle when you have the structure that our company has. The Team Drives feature that google has now implemented can help solve some of these issues, however the Team Drives feature also has many issues of its own.
Recommendations to others considering the product
Make sure you have a good back up of your organization structure so that you dont lose the placement of your files.
What business problems are you solving with the product? What benefits have you realized?
It speeds up a process that could take a long time with Google Drive's normal processes. Having to manually transfer files when a user leaves the suite takes a very long time. This is a fast and secure process. When we have a user who leaves the company, it is easy to get a copy of all the documents they have been storing. Once you transfer the documents to the correct party, you can deal with organization afterwards.