Google Cloud Dialogflow Reviews (135)

Reviews

Google Cloud Dialogflow Reviews (135)

4.4
135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and natural language understanding of Google Cloud Dialogflow, highlighting its intuitive interface and effective integration with various platforms. Many appreciate how it simplifies chatbot development, making it accessible even for those without coding experience. However, some users note that the pricing can escalate quickly, especially for high-traffic applications.

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Swathi A.
SA
Swathi A.
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Google Cloud Dialogflow Review"
5/5
What do you like best about Google Cloud Dialogflow?

Dialogflow supports context management, allowing conversations to be tracked and maintained over multiple turns. Contexts provide a way to carry session-specific information from one interaction to another, enabling more natural and context-aware conversations. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

While Dialogflow provides flexibility in creating conversational agents, there might be limitations in customizing certain aspects of the platform. Users may find it challenging to implement highly specialized or complex conversational behaviors that go beyond the capabilities offered by Dialogflow's predefined features and templates. Review collected by and hosted on G2.com.

Ahtesham K.
AK
Ahtesham K.
Global Operation
Enterprise (> 1000 emp.)
"It was good quick and precise as needed"
4/5
What do you like best about Google Cloud Dialogflow?

The amount of response we can add and then we can use what dialog to be used for which intent and people with multiple businesses use it to full potential and can save by using the same template for their numerous companies, it's easy of implement for customer support or general inquires Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Till date I haven't find any problems with the Google Cloud Dialogflow, but can't say anything about the future Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Making conversations smarter with Dialogflow"
4/5
What do you like best about Google Cloud Dialogflow?

Google Dialogflow has a very easy to use interface and it provides rich responses which support text and image based interactions Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

There is little visibility on the analytics and reporting features. There is a need to integrate external tools to extract reports Review collected by and hosted on G2.com.

AM
anurup m.
Cost Control Engineer
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"the best platform for making chatbots without any coding"
5/5
What do you like best about Google Cloud Dialogflow?

Google Cloud Dialogflow has a bunch of cool channels and you don't need to do much coding because you can just drag and drop stuff. It's pretty convenient. Making a bot is super easy, thanks to its user-friendly development process. The platform is really great at helping with rules and patterns, and it has awesome analytics and natural language processing abilities. Plus, Google Cloud Dialogflow has a rad developer community and makes it super easy to deploy across different channels. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

There isn't anything particularly noteworthy to dislike about Google Cloud Dialogflow, although we've had some issues with internal server errors and outdated documentation that make it harder for us to update data. Review collected by and hosted on G2.com.

Gaurav P.
GP
Gaurav P.
Assistant System Engineer
Enterprise (> 1000 emp.)
"Best thing avail in market for virtual agent"
4.5/5
What do you like best about Google Cloud Dialogflow?

The easy flow of all functions that can usable for the platform and its user friendly UI that helps to understand the platform easily. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

What i can say now. well for me there's nothing till now that i don't like about it. It's really a wonderful platform. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Amazing Dialogflow by Google AI"
4.5/5
What do you like best about Google Cloud Dialogflow?

Google AI powered advanced Dialogflow CX has amazing features that personally like to highlight here as I found helpful are like to build virtual assistant or agent for site or product. with very easy process and there many language support by this Dialogflow. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

No downside. Ease of implement, customisation has more options Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"No code tool for verifying chatbot application"
4/5
What do you like best about Google Cloud Dialogflow?

I consider dialogflow as a no code tool to verify chat bot application. It can be used to rapidly build a PoC or to demonstrate potential chat bot usecases. Also, integration to other tools is easy. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

The handles to calibrate the chat bot are rigid. One can only define so much of intent or utterances related to an intent. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Google Cloud Dialogflow Review"
3/5
What do you like best about Google Cloud Dialogflow?

Google Cloud Dialogflow is a versatile conversational AI platform. Its seemless integrations and comprehensive analytics make it easy for developers to create natural and engaging conversational experiences across multiple channels. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Its advance features are kind of costly and limited customization. Review collected by and hosted on G2.com.

Ruben Aaron C.
RC
Ruben Aaron C.
Auxiliar de Marketing
Mid-Market (51-1000 emp.)
"The best solution to deploy VM based environments"
4.5/5
What do you like best about Google Cloud Dialogflow?

I can define Google Cloud solutions as plug-and-play. Everything is ready to setup and easy to integrate with almost every workflow. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

The pricing is not as clear compared to other alternatives Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Enterprise (> 1000 emp.)
"DialogFlow Survey Review"
5/5
What do you like best about Google Cloud Dialogflow?

Its usefulness and Dialogueflow documentation for beginner setup.

Its integrations with different Google tools.

AI chatbot maker using NLP/AI/ML. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Customization options are available, and there are no other dislikes as such. Great setup documentation. Review collected by and hosted on G2.com.