Gem CX AI Agent Pricing Overview

Gem CX AI Agent Pricing Key Insights

Last updated on Apr 09, 2026

Gem CX AI Agent offers 3 pricing editions, starting from €990 / month to From €2,500 / month, on quote. Gem CX AI Agent pricing tiers are designed to support different usage levels and team sizes. Gem CX AI Agent does not offer a free trial. Compare the Gem CX AI Agent pricing table below to figure out the best fit for your needs. Some plans may require you to contact Gem CX for custom pricing.

Up to 5,000 conversations — Add your own price

Up to 12,000 conversations — Add your own price

Above 12,000 conversations — Add your own price

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Up to 5,000 conversations

€990 / month

Flat monthly fee up to 5,000 conversations a month, with no volume ceiling and no charge per resolution. AI usage, web chat, WhatsApp, every language and weekly improvements included. Email replies +€300 a month. One-time setup from €1,500 to €5,000 depending on integrations. Monthly plan, one month's notice.

Up to 12,000 conversations

€1,490 / month

Flat monthly fee up to 12,000 conversations a month, with no volume ceiling and no charge per resolution. AI usage, web chat, WhatsApp, every language and weekly improvements included. Email replies +€500 a month. One-time setup from €1,500 to €5,000 depending on integrations. Monthly plan, one month's notice.

Above 12,000 conversations

From €2,500 / month, on quote

Flat monthly fee from €2,500 above 12,000 conversations a month, on quote, with no volume ceiling and no charge per resolution. Same inclusions as the other tiers. Email replies on quote. Your tier follows your average volume, reviewed every quarter. Larger projects, with several brands or heavy integrations, add dedicated time.

Flat monthly fee by conversation volume, with no volume ceiling and no charge per resolution: €990 a month up to 5,000 conversations, €1,490 up to 12,000, from €2,500 above that on quote. AI usage, web chat, WhatsApp, every language and weekly improvements included. Email replies +€300 or +€500 a month. One-time setup from €1,500 to €5,000 depending on integrations. The setup period is the pilot: the monthly fee starts once criteria agreed in writing are met. Monthly plan, no annual commitment, one month's notice. A free demo on your own catalogue is available before any call.

Pricing information for Gem CX AI Agent is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Gem CX AI Agent must be conducted with the seller.

Pricing information was last updated on November 05, 2026