# FTK Enterprise Reviews **Vendor:** Exterro **Category:** [Investigation Management Software](https://www.g2.com/categories/investigation-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 10 ## About FTK Enterprise Today’s digital forensics teams face many challenges in a world filled with an overwhelming amount of data. From multiple office locations to massive employee pools and remote workers, AD Enterprise provides deep visibility into live data directly at the endpoint, helping you conduct faster, more targeted enterprise-wide post-breach, HR and compliance investigations in a single, robust solution. With AD Enterprise, you can respond quickly, remotely and covertly while maintaining chain of custody, and facilitate focused forensic investigations and post-breach analysis, without interruption to business operations. ## FTK Enterprise Reviews ### 1. EDR and Investigation Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2023 **What do you like best about FTK Enterprise?** FTK Enterprise is a digital forensic investigation tool that stands out as the pioneering solution capable of conducting off-network endpoint collection and seamlessly gathering data from various online and cloud sources that are widely utilized. **What do you dislike about FTK Enterprise?** No significant downsides were observed during the usage of FTK Enterprise. **What problems is FTK Enterprise solving and how is that benefiting you?** Thanks to FTK Enterprise, we could retrieve and analyze data from any endpoint. This remarkable functionality offered increased flexibility and extended the scope of forensic investigations to encompass data sources that transcended traditional network boundaries. ### 2. very user-friendly and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Awais R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about FTK Enterprise?** Ediscovery and central case management are the two key components of FTK enterprise. **What do you dislike about FTK Enterprise?** Cost, resources and Complexity are the key disadvantage for normal users. **What problems is FTK Enterprise solving and how is that benefiting you?** Case management, we all can work on single case easily. ### 3. Lots of options **Rating:** 4.0/5.0 stars **Reviewed by:** David C P. | Information Technology Infrastructure Engineer - Edge Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about FTK Enterprise?** The cross-platform online/offline collection options are intuitive and easy to use. **What do you dislike about FTK Enterprise?** We have not intigrated into our cybersecurity solutions because the project team are having interface issues. **What problems is FTK Enterprise solving and how is that benefiting you?** It has dramatically reduced our TTM and most of the integrations UX interfaces have just streamlined the workflow. ### 4. The "Enterprise" portion of this product needs work... **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2020 **What do you like best about FTK Enterprise?** As a basic forensic tool,it is good and I have been using it for the past 11 years. **What do you dislike about FTK Enterprise?** Where do I start? Remote acquisition is problematic. To start with certificate generation at installation was fraught with issues. There was no clear step-by-step to generate the correct certificates and it took many, many hours to work out what was actually needed. Self-generated certs, whic work straight away, are no good in an Enterprise environment. An error on the screen where certificates are selected still has not been fixed and was the cause of other issues as it suggests a certificate type that is incorrect. The other issue is that remote connections are far from straight forward. The system will not accept machine names and insists on only IP addresses and even then, connections 1st time are rare and usually requires several attempts and an agent re-install. Our environment mandates that the system resides in a separate, secure Active Directory Domain and connections to the main Domain, where the target machines reside, makes it much more difficult. I have to launch FTK "as" the other Domain user in order to connect. When agents run as a service and the connection is validated by certificate, there should be no need for further authentication as this complicates connections. I just get the feeling that the this part of the system was designed by people with no forensic or system engineering background - clearly they don't appreciate just how difficult this part of the application is to use day-to-day. There are other issues as well - too involved to mention here. If I were to rate the remote-access portion out of 10 it would only get a 1. It needs a redesign - plain and simple. I would also like to see a comprehensive user manual with real-world functional examples and explanations of features. It would be a big manual, but I really don't get the best out of its capabilities because I probably don't realise all its potential. For the money we paid for this system, the very least I expected was a straight forward installation and a comprehensive user manual! **What problems is FTK Enterprise solving and how is that benefiting you?** As described above, we don't use FTK to its full potential, however we have used it to uncover intrusions on some of our servers. ### 5. Your forensic investigator. **Rating:** 4.5/5.0 stars **Reviewed by:** Laura J. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about FTK Enterprise?** The world has changed a lot when it comes to crime and cyber crimes are one of the most dangerous when it comes to big corporate like mine, and to beat and investigate such advanced crimes modern technology has beaten all odds in forensic investigations. AD Enterprise is one such leading platform in the Industry that handles forensic data on a larger scale. It is quite helpful to our IT department and security professionals in effectively investigating matters like the identification of corrupt employees and whistleblowers. **What do you dislike about FTK Enterprise?** The Ad Enterprise is so effective because of the access to the data of all the employees from their devices and organization networks which I find ethically disadvantages to the employee's trust and privacy. **What problems is FTK Enterprise solving and how is that benefiting you?** One of the great advantages of the platform is its built-in communication, which enables the investigators to share tasks, notes, and details even if they are remotely present. I like how it is equipped with the technology to do a detailed and thorough analysis of the system memory in search of malware in the attempt of breeching. ### 6. “AD Enterprise, never leaves a clue unturned” **Rating:** 5.0/5.0 stars **Reviewed by:** Laura W. | Junior business analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about FTK Enterprise?** When it comes to forensic investigation modern technology has beaten all odds. AD Enterprise is one of the most leading platforms in the industry for managing the data of forensic investigations on a larger scale. It provides detailed access to the data in the networks of organizations and employee devices. This helps the IT and other security professionals to investigate a dishonest employee, conduct facts analysis after breach or to the claims of a whistle blower. **What do you dislike about FTK Enterprise?** The only disadvantage of this software is that nothing of the employee data will remain private as it will be accessible by the software. **What problems is FTK Enterprise solving and how is that benefiting you?** AD Enterprise provides thorough analysis of memory in attempt to find possible malware left behind especially after breach. Selected data is collected after live previewing by an agent deployed to reduce cost of storage and wastage of time. The software is featured with built in communication for investigators to talk remotely sharing tasks, note and other details. ### 7. AD Enterprise, your detective for clues. **Rating:** 5.0/5.0 stars **Reviewed by:** Herry K. | Senior Software Engineering , Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about FTK Enterprise?** As a senior advisor I have recommended Ad Enterprise as precautionary actions towards network related cyber crimes. This platform manages forensic investigation on a large scale by providing access to our employee data within the organization network and employee devices. This data helps the company in identifying dishonest employees and gather facts against whistle blowing. **What do you dislike about FTK Enterprise?** In attempt to access the employee data the privacy is compromised and the employee will always work under the pressure of continuous monitoring. **What problems is FTK Enterprise solving and how is that benefiting you?** In an event of network breech, this software provides detailed thorough analysis of network memory. The data is selected by live preview from the agent deployed to reduce the cost on storage time. Another grab advantage of the platform is that it allows remote communication and sharing. ### 8. Eaton Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about FTK Enterprise?** Collection of evidence in the tool - AD Enterprise has many capabilities that are valuable for e-discovery and forensics for corporate investigation teams **What do you dislike about FTK Enterprise?** Complex of the installation of AD enterprise when attempting to do remote collections and additional cost for SQL support and APIs **Recommendations to others considering FTK Enterprise:** None **What problems is FTK Enterprise solving and how is that benefiting you?** Collection, Processing and Analyzes of electronic data. No additional benefits identified ### 9. The system is user friendly and easy to navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about FTK Enterprise?** The automated process made our legal hold process easy. **What do you dislike about FTK Enterprise?** The inability to disassociate an associate from a hold and still have the ability to track the associate on the custodian report. **Recommendations to others considering FTK Enterprise:** The ease of use alone is worth taking a look. **What problems is FTK Enterprise solving and how is that benefiting you?** Streamlining and automation. ### 10. Use AD to acquire data from endpoints. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about FTK Enterprise?** The indexing the tool does makes it easy to locate important evidence. **What do you dislike about FTK Enterprise?** The reporting format is not intuitive and the Internet history could be better parsed. **Recommendations to others considering FTK Enterprise:** better reporting and bookmarking integration **What problems is FTK Enterprise solving and how is that benefiting you?** Scalability and the use of agents make the tool vital and we benefit using the tool to finish investigations faster. ## FTK Enterprise Discussions - [What is FTK Imager software?](https://www.g2.com/discussions/what-is-ftk-imager-software) - [What features of FTK Imager can be used to conduct an investigation?](https://www.g2.com/discussions/what-features-of-ftk-imager-can-be-used-to-conduct-an-investigation) - [What can FTK do?](https://www.g2.com/discussions/what-can-ftk-do) - [What are the 4 abilities of the FTK software?](https://www.g2.com/discussions/what-are-the-4-abilities-of-the-ftk-software) - [View FTK Enterprise pricing details and edition comparison](https://www.g2.com/products/ftk-enterprise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A42%3A55+-0500&secure%5Bsession_id%5D=d74b0f62-deed-4c48-99ec-056bdb9b9687&secure%5Btoken%5D=8f5d70943e66bc02a416c7cb3287541b9241a9fd55f3e253ceb2a53e6102ae25&format=llm_user) ## FTK Enterprise Features **Case Management** - Intake - Assignment - Escalation **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Analytics** - Monitoring - Metrics - Compliance **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Security Management** - Incident Reports - Security Validation - Compliance ## Top FTK Enterprise Alternatives - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (512 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 4.6/5.0 (1,040 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.6/5.0 (623 reviews)