--- title: FortiMail Reviews meta_title: 'FortiMail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how FortiMail works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 25 scale: '5' date_modified: '2026-11-11' parent_category: name: Email Security url: https://www.g2.com/categories/email-security ---

FortiMail Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 25 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

FortiMail Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FortiMail, and what problem is it built to solve?

It is used to protect organizational email from threats such as spam, malware, phishing, and impersonation, while supporting controls for handling email according to an organization’s needs.

What company sizes and industries is FortiMail the best fit for?

FortiMail’s clearest fit is among mid-market organizations, with use also clustered in a few security-conscious industries.
  • Company size — Mid-market: The most represented company-size segment.
  • Industry — Computer & Network Security: A leading industry segment.
  • Industry — Retail: Also a leading industry segment.

What customer support options does FortiMail provide, and how do users find the overall support experience?

Support can be helpful, though the experience may depend on the deployment: cloud users describe relying on support for some functions they cannot control directly. No specific support channels are supplied here.

Is FortiMail considered safe and secure for handling data?

FortiMail is described as a protective layer for email, with users highlighting spam, malware, phishing, and spoofing defenses, as well as controls related to data loss prevention. The protection is not flawless: false positives can send legitimate messages to quarantine, some phishing may still get through, and users would benefit from clearer event and DLP log details.

FortiMail Reviews (25)

Reviews

FortiMail Reviews (25)

4.3
25 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"A Software You Can Trust"
4.5/5
What do you like best about FortiMail?

The software is easy to integrate and manage. Easily pull reports of use. Review collected by and hosted on G2.com.

What do you dislike about FortiMail?

Reports can be extensive when you'd like to filter out one specific type of misuse to flag Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Needs more work"
3/5
What do you like best about FortiMail?

It has cut down on some of our phishing emails and CEO fraud attempts. Review collected by and hosted on G2.com.

What do you dislike about FortiMail?

We are still getting a lot of phishing emails and CEO fraud emails to many users. I'm not sure if it needs more detailed configuration or the software isn't as smart as I thought it was. Review collected by and hosted on G2.com.

JF
Jerad F.
IT Help Desk
Mid-Market (51-1000 emp.)
"Stop Malware Before It Hits Your Inbox"
5/5
What do you like best about FortiMail?

FortiMail is an awesome spam filter that prevents our company from receiving massive amounts of unwanted emails. The best part about it is that once its setup its on auto pilot and it starts blocking the unwanted emails from coming to you Review collected by and hosted on G2.com.

What do you dislike about FortiMail?

Dislike that I have would have to be the cost related to the product Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Decent Email filter with tons of features and settings"
4/5
What do you like best about FortiMail?

The amount of features and settings available for email scanning. Review collected by and hosted on G2.com.

What do you dislike about FortiMail?

Setup can be very cumbersome. Some settings need to be continually tweaked to get the best performance from the system. Review collected by and hosted on G2.com.

robert h.
RH
robert h.
System Administrator
Mid-Market (51-1000 emp.)
Originally submitted 1/18/2018
"Fortimail - Secure email gateway"
4.5/5
What do you like best about FortiMail?

Stopping Cyberthreats and not worrying about our emails being threatened by pesty hackers trying to get into our system. Review collected by and hosted on G2.com.

What do you dislike about FortiMail?

There is a learning curve to get Fortimail to work properly but once you get there, you can sit back and bask in your glory. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Perceived Cost

$$$$$
FortiMail Comparisons
FortiMail Features
Anti-Spam
Anti-Malware
Anti-Phishing