# FortiMail Reviews **Vendor:** Fortinet **Category:** [Secure Email Gateway Software](https://www.g2.com/categories/secure-email-gateway) **Average Rating:** 4.3/5.0 **Total Reviews:** 24 ## About FortiMail FortiMail is an advanced email security solution designed to protect organizations from a wide range of email-borne threats, including spam, phishing, malware, ransomware, and business email compromise (BEC). Leveraging AI-powered security services from FortiGuard Labs, FortiMail offers comprehensive protection for both on-premises and cloud-based email environments, such as Microsoft 365 and Google Workspace. Key Features and Functionality: - AI-Powered Threat Detection: Utilizes artificial intelligence and machine learning to identify and neutralize sophisticated email threats in real time. - Multi-Layered Security: Combines anti-spam, anti-malware, outbreak protection, content disarm and reconstruction, sandbox analysis, and impersonation detection to provide robust defense against various attack vectors. - Flexible Deployment Options: Available as hardware appliances, virtual machines, or cloud-hosted services, allowing organizations to choose the deployment model that best fits their infrastructure. - Integration with Collaboration Tools: Extends protection to web browsers and collaboration platforms like Microsoft Teams, Google Workspace, and Slack, securing the broader digital workspace. - Managed Incident Response: Includes a 24/7 managed incident response service, providing continuous monitoring, analysis, and remediation of security events to reduce operational overhead. Primary Value and User Benefits: FortiMail addresses the critical need for robust email security by preventing malicious emails from reaching users, thereby safeguarding sensitive information and maintaining business continuity. Its AI-driven approach ensures high detection accuracy with minimal false positives, enhancing productivity by reducing the time spent managing email threats. The solution's flexibility in deployment and integration with existing infrastructure allows organizations to implement comprehensive email security tailored to their specific needs. Additionally, the inclusion of managed incident response services alleviates the burden on internal security teams, enabling them to focus on strategic initiatives. ## FortiMail Pros & Cons **What users like:** - Users commend FortiMail's **exceptional detection efficiency** , effectively protecting against spam, phishing, and malware threats. (1 reviews) - Users appreciate the **easy integrations** of FortiMail with Fortinet Security Fabric, enhancing visibility and protection against threats. (1 reviews) - Users appreciate the **effective email protection** of FortiMail, ensuring safety from spam, phishing, and malware threats. (1 reviews) - Users value the **thorough email protection** of FortiMail, effectively defending against various threats and enhancing security. (1 reviews) - Users appreciate the **seamless integration with security tools** that enhances threat detection and policy management with FortiMail. (1 reviews) - Malware Protection (1 reviews) - Office 365 Integration (1 reviews) - Phishing Protection (1 reviews) - Protection (1 reviews) - Seamless Implementation (1 reviews) **What users dislike:** - Users find **configuration difficulties** with FortiMail, especially those unfamiliar with mail flow or the Fortinet CLI. (1 reviews) - Users find the **difficult setup** of FortiMail challenging, particularly lacking experience with mail flow or the CLI. (1 reviews) - Users find the **reporting options inadequate** , lacking flexibility and customization to meet varying requirements effectively. (1 reviews) - Users find the **limited reporting** options of FortiMail restrict their ability to customize and analyze data effectively. (1 reviews) - Users find the **outdated interface** of FortiMail challenging, affecting usability and overall system setup experience. (1 reviews) - Poor Interface Design (1 reviews) - UX Improvement (1 reviews) ## FortiMail Reviews ### 1. Robust Email Security with Strong Threat Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Nalleli Itzel F. | Preventa ciberseguridad, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about FortiMail?** FortiMail provides thorough email protection, effectively guarding against spam, phishing, malware, and impersonation threats. Its integration with FortiSandbox and FortiGuard Labs greatly improves threat detection capabilities. I also value the detailed policy controls and the seamless integration with the Fortinet Security Fabric, which offers visibility across various threat vectors. **What do you dislike about FortiMail?** Setting up the system for the first time can be challenging, particularly for teams that lack extensive experience with mail flow or the Fortinet CLI. Although the GUI offers robust features, certain areas appear dated and would benefit from enhancements to improve usability. Additionally, the reporting options could be made more flexible to better suit different needs. **What problems is FortiMail solving and how is that benefiting you?** Setting up the system for the first time can be challenging, particularly for teams that lack extensive experience with mail flow or the Fortinet CLI. Although the graphical user interface offers robust features, certain areas appear somewhat outdated and would benefit from enhancements to improve usability. Additionally, the reporting functionality could offer more options for customization. ### 2. FortiMail Email Security review in real-world use **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu R. | Senior Network Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about FortiMail?** The MSSP module of fortimail to help onboard different domains and to make there different recipient policy. **What do you dislike about FortiMail?** Log printing of the DLP policy to in not accurate as there is not mention that which regex got detected **What problems is FortiMail solving and how is that benefiting you?** Fortimail is tackling most of the phishing and spam emails and also additionally solving the data loss prevention issue in the organization. ### 3. Fortigate Delivers Strong Email Protection and High-Performance Firewalling **Rating:** 4.0/5.0 stars **Reviewed by:** Sergio S. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about FortiMail?** Fortigate provides strong email protection with excellent spam filtering, phishing defense, and data loss prevention. It also stands out as a powerful all-in-one firewall, offering high performance along with deep network visibility. **What do you dislike about FortiMail?** The UI isn’t the most intuitive, especially for new administrators. It also requires a lot of tuning and can be quite time-consuming to set up and manage. **What problems is FortiMail solving and how is that benefiting you?** Although there are many products that are better than FortiMail, FortiMail is still budget-friendly. ### 4. Fortimail is a has great capabilities at a reasonable price! **Rating:** 4.5/5.0 stars **Reviewed by:** Tony M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about FortiMail?** Fortiguard integration. It has alot of capability. Sandboxing is included also. **What do you dislike about FortiMail?** Setup is poorly documented. Documentation needs to be updated for Fortimail cloud. Although support is very good for this product. **What problems is FortiMail solving and how is that benefiting you?** Fortimail provides email security. Protects from SPAM and phish attacks as well as providing malware protection and secure email capability. ### 5. Usefull solution for Mail Protection **Rating:** 4.5/5.0 stars **Reviewed by:** Esat Yasar C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2023 **What do you like best about FortiMail?** If you have a Fortinet base infrastructure Fortimail complete SecureFabric and provide us cyber intelligence to company security professionals. Frotimail is also a very useful tool easy to manage and use for deployment **What do you dislike about FortiMail?** There is no negative feature I remember that. fortimail is price performance tool If you don't have huge budget and want to solve mail protection problem. Fortimail is an alternative **What problems is FortiMail solving and how is that benefiting you?** Fortimail provides us more cyber intelligence, and we have a Fortinet base infrastructure. so that is very important to use Fortinet solution in each area. If Fortigate catches some suspicious get alert to all Fortinet products and we have a chance take action according to suspicious alert ### 6. Fortimail Email security **Rating:** 4.0/5.0 stars **Reviewed by:** Ulises G. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about FortiMail?** The Fortimail platform allows us to have very granular controls over the handling and inspection of email, allowing the creation of policies with security profiles according to **What do you dislike about FortiMail?** On the Cloud platform, there are certain instability issues, as one does not have full control over the tool, and you rely heavily on the Fortimail cloud's support, which means certain functions are not available. **What problems is FortiMail solving and how is that benefiting you?** Detailed inspection of email, attachments as well as heuristic analysis for email detection. Additionally, we can analyze images, URLs, discard attachments by extension or regular expressions. ### 7. Moderate Solution for Mail protection **Rating:** 4.0/5.0 stars **Reviewed by:** Esat C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about FortiMail?** Easy to setup and manage If you have fortibase infrastructure Fortimail completes Fortinet Fabric Technology Easy to integration with other solutions **What do you dislike about FortiMail?** FortiMail does not have negative feature **What problems is FortiMail solving and how is that benefiting you?** FortiMail provides email protection ### 8. Super mail **Rating:** 5.0/5.0 stars **Reviewed by:** Arun D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about FortiMail?** It's super user friendly I was surprised how it works smoothly, interface is out of the world super easy to use rich in feature this is the best in the world simply **What do you dislike about FortiMail?** There is nothing I dislike about everything is out of the world, super easy to use **What problems is FortiMail solving and how is that benefiting you?** It is solving all problem specially it has strong could security and best in the business so all data safe no worries ### 9. How to Protect of your Email by Fortimail **Rating:** 4.0/5.0 stars **Reviewed by:** Lin L. | Senior Infra Engineer, Network, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about FortiMail?** It's the best solution for consumers and customers who enjoy cheap pricing. **What do you dislike about FortiMail?** Pricing is good for customers, but the installation side is difficult for engineers. **What problems is FortiMail solving and how is that benefiting you?** My customers got a lot of unknown emails from South Africa, and I didn't know how to protect them then. I used Fortimail Gateway as a solution to solve it out that issue. ### 10. " FortiMail Can Be Your Real Email Protection Suite" **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed S. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about FortiMail?** Strong services expertise Pre-existing relationships Overall cost Product functionality and performance Strong customer focus As per my experience, Proofpoint is the only product that can compete with FortMail. **What do you dislike about FortiMail?** Inadequate updating of DNS backlists and IP blacklists. Nothing more than this to realize. The faster update will be fine. Uninstall before the Forticlient setup. **What problems is FortiMail solving and how is that benefiting you?** With the growing threat of cybercrime, Fortimail enables you to rest assured that threats through the mail are significantly reduced. Also, it helps to increase the business performance ### 11. Fortimail is Best Email Security Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about FortiMail?** An email is a critical tool for everyday business communication and productivity. It’s also a popular attack vector I used it to protect Enterprise-wide email protection and feel relaxed as IT person. **What do you dislike about FortiMail?** it's a little costly for small organizations and also a little complex to configure but it's up to you if you have experience then it's not hard. **What problems is FortiMail solving and how is that benefiting you?** protection against email threats like phishing, DDoS and ransomware attacks. ### 12. Good Email Security Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about FortiMail?** Easy User Interface. Straight-forward policy configuration. **What do you dislike about FortiMail?** The 'logs' interface could have been more comprehensive **What problems is FortiMail solving and how is that benefiting you?** It's a good email security solution with easy-to-configure policies ### 13. Good product to stop mail spam to your enterprise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about FortiMail?** FortiMail has many powerful features to help protect the security risks of your email system. Especially with the Antispam feature with the ability to identify Spam mail from many information sources (such as Email Hash, URI in email, SPF to check fake domains, ...). FortiMail helps to significantly reduce the spam mail volume; this helps optimize the workload for the Email Server. **What do you dislike about FortiMail?** I do not have any dislike point for this product **What problems is FortiMail solving and how is that benefiting you?** Reduce Mail Spam to the Enterprise and Optimize workload for Email Server. ### 14. Very good tool for email protection. **Rating:** 4.5/5.0 stars **Reviewed by:** Luis O. | Seguridad de la Información, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2020 **What do you like best about FortiMail?** Powerful antispam, antivirus and antimalware with FortiSandbox is a key part of Fortinet innovative advanced threat protection solution. Excellent real time dashboards, reporting, central quarantines and end user controls. Always keeps high performance virtual appliance, the organization very satisfied with the solution and the implementation was easy. It is very useful in the current time that the number of wakes in emails has increased, with attacks by pishing, social engineering and among others. **What do you dislike about FortiMail?** The Web UI for mobile devices are not so friendly and efficient for mobility situations, there are applications for example FortiExplore is for payment. It was very important to improve the compatibility with different devices, related to the administration of the platform. **Recommendations to others considering FortiMail:** It is a good brand and with good growth in recent years, the Fortinet solutions in general is very good with the integration of architectures with different manufacturers. The administration interfaces and the implementation is very easy. The best thing is that the tool has its self-learning that identifies which are the emails are trustworthy and which are malicious, the integration with FortiSandBox also adopts a great value for the analysis of attached files. **What problems is FortiMail solving and how is that benefiting you?** The main benefit that was achieved with FortiMail is the stop of attack against spam, the tool has a correct analysis to detect and analyze that mail is spam or not. The administration is very easy, the classification that remains in quarantine is very convenient. ### 15. Removal of spam, viruses and malware. **Rating:** 4.0/5.0 stars **Reviewed by:** Guillermina M. | VP, Strategy Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about FortiMail?** I love Fortimail since I can configure it easily. It also helps me to filter spam effectively, in addition to quarantining potential spam for later review. I also like it because malware also attacks it in a timely manner. Simply put, it helps me protect my email from potential threats. In addition to this it is easy to handle and very flexible in every function. **What do you dislike about FortiMail?** I think that the quarantine should check your more accurately, since sometimes there are emails that are there and are not spam. They should also invest a little in guides, tutorials and news about the program. It should be noted that updates are made not as recurring as previous months. **Recommendations to others considering FortiMail:** Without a doubt, it is suitable for organizations with vulnerabilities or with recurring threats via mail. By implementing this tool, all those negative circumstances that refer to spam, viruses, malware will be attacked with the greatest potential and efficiency. It will do an effective job to keep your network secure and finally it is useful for small businesses and large companies. **What problems is FortiMail solving and how is that benefiting you?** This software has been very important for us as it strengthens and shields our emails. We feel more confident and confident that we can use and log in emails. Whenever there is a threat or some spam is automatically notified on the platform for its typical review. The program is very complete and meets our demands, so we feel satisfied. ### 16. Well and up straight ahead, Cloud Subscription Functions to incorporate. **Rating:** 5.0/5.0 stars **Reviewed by:** Andy N. | Senior Engineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about FortiMail?** Execution is very straight forward. Complements other tools like Splunk quite quickly. **What do you dislike about FortiMail?** The interface does not work and does the trick as glamorous or polished as its rivals. **Recommendations to others considering FortiMail:** Create a POC with other ideas to see if it suits the company well. **What problems is FortiMail solving and how is that benefiting you?** In our organization we have deployed the FortiMail Cloud solution and it is quite successful. The alternative is to buy an annual subscription in one, two or three years. The longer the rise, the lower the price, of course. FortiMail blocks emails very effectively. We have rendered proof with Proofpoint and FortiMail for idea checking. Our performance in filtering was almost equal to that of both. Fortimail, however, was one-third the cost. To stick to their solution is so much lower risk. I believe Proofpoint had a few other features in addition, but the price argument was not worth it. ### 17. Fortimail A great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Mariana L. | Marketing Product Manager - L'Oréal Paris Skincare, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about FortiMail?** Fortimail is used throughout our organization. It is used as our main email filter and solves our spam problems. It performs an effective job of filtering email attachments that contain malware and viruses. As a result, it keeps our users protected against malicious content that could potentially damage our network. **What do you dislike about FortiMail?** Often, there are false positive emails that are sent to quarantine, even though they are not spam. **What problems is FortiMail solving and how is that benefiting you?** We use it to filter incoming and outgoing spam. Fortinet is one of the leaders in security, and we believe they are a good option for detecting spam. ### 18. Advanced and Secure Emailing Tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Marley B. | ICT Inter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about FortiMail?** Don't risk losing your emails because of using a poor emailing agent. FortiMail is the ideal software, one which is safe, and accommodates emails from different sources. Also, FortiMail has the spamming feature, which ensures that no email which has malicious intent get to our mail box. **What do you dislike about FortiMail?** However, FortiMail fails to send large files, and even when they are zipped, the tool takes time to accept. Possibly, the vendor should make the app more compatible. **Recommendations to others considering FortiMail:** improve our emailing role with Fortimail **What problems is FortiMail solving and how is that benefiting you?** The security of the emails that we receive is significant, and we must ensure that they get stored in a place that is well outlined. FortiMail is an email gateaway, which we value and apprehend. ### 19. Good Solution with Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about FortiMail?** FortiMail is easy of deployment and manageable. If you have fortinet solutions like Fortigate and Fortisandbox in your environment. FortiMail integrates easily with these systems and provides greater security. **What do you dislike about FortiMail?** Apart from minor UI changes for ease of use, product does pretty good job, what it is meant to do. **Recommendations to others considering FortiMail:** If your infrastructure consists of Fortinet solutions, FortiMail will be the right solution. **What problems is FortiMail solving and how is that benefiting you?** FortiMail integrates with FortiSandbox and Fortigate, enabling more security controls to be active. Sandbox integration of suspicious links and files received by mail is analyzed and malicious mails are prevented from reaching the user inbox. ### 20. A Software You Can Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about FortiMail?** The software is easy to integrate and manage. Easily pull reports of use. **What do you dislike about FortiMail?** Reports can be extensive when you'd like to filter out one specific type of misuse to flag **What problems is FortiMail solving and how is that benefiting you?** Observando el uso de computadoras propiedad de la empresa por parte de los empleados. Esto nos permite asegurar que las laptops no se estén utilizando incorrectamente y no se arriesgue la filtración de datos confidenciales. ### 21. Needs more work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about FortiMail?** It has cut down on some of our phishing emails and ceo fraud attempts. **What do you dislike about FortiMail?** We are still getting a lot of phishing emails and CEO fraud emails to many users. I'm not sure if it needs more detailed configuration or the software isn't as smart at I though it was. **Recommendations to others considering FortiMail:** It works to a certain degree. We have a vendor administering the product and I believe it would work better if the company IT Admin would. This way you can keep up with consistent changes and additions. I'm hoping it just needs more time to learn our environment. The last 30 days hasn't been too promising. **What problems is FortiMail solving and how is that benefiting you?** Users need to be very limited to the amount of phishing and email threats they have been receiving in the past. ### 22. Stop Malware Before It Hits Your Inbox **Rating:** 5.0/5.0 stars **Reviewed by:** Jerad F. | IT Help Desk, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about FortiMail?** FortiMail is an awesome spam filter that prevents our company from receiving massive amounts of unwanted emails. The best part about it is that once its setup its on auto pilot and it starts blocking the unwanted emails from coming to you **What do you dislike about FortiMail?** Dislike that I have would have to be the cost related to the product **What problems is FortiMail solving and how is that benefiting you?** spam filter ### 23. Decent Email filter with tons of features and settings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2018 **What do you like best about FortiMail?** The amount of features and settings available for email scanning. **What do you dislike about FortiMail?** Setup can be very cumbersome. Some settings need to be continually tweaked to get the best performance from the system. **What problems is FortiMail solving and how is that benefiting you?** Spam filtering. Less spam emails making it to our end users. ### 24. Fortimail - Secure email gateway **Rating:** 4.5/5.0 stars **Reviewed by:** robert h. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about FortiMail?** Stopping Cyberthreats and not worrying about our emails being threatened by pesty hackers trying to get into our system. **What do you dislike about FortiMail?** There is a learning curve to get Fortimail to work properly but once you get there, you can sit back and bask in your glory. **Recommendations to others considering FortiMail:** Fortimail is very cost effective and easy to use. **What problems is FortiMail solving and how is that benefiting you?** we are stopping emails that can potentially be harmful to our environment. - [View FortiMail pricing details and edition comparison](https://www.g2.com/products/fortimail/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A54%3A19+-0500&secure%5Bsession_id%5D=e1dfa79d-1dbf-48f1-84fc-45c369f05f27&secure%5Btoken%5D=49fa524c0be2b7ee6acf57fb5e63ddd943af48a2e6c58bb592c655d1635c0f4e&format=llm_user) ## FortiMail Integrations - [FortiSandbox](https://www.g2.com/products/fortisandbox/reviews) ## FortiMail Features **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - Filtering Functionality - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Agentic AI - Secure Email Gateway** - Proactive Assistance **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention ## Top FortiMail Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (572 reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews) - [Cisco Secure Email Threat Defense](https://www.g2.com/products/cisco-secure-email-threat-defense/reviews) - 4.3/5.0 (26 reviews)