The forms look really good, and you can create them relatively quickly. It’s nice that there are many native integrations and a webhook option for custom workflows. We automatically transfer the data to our own systems but also look forms.app’s own reporting for form summaries. Review collected by and hosted on G2.com.

Not really a dislike, but it would be nice if we could get form result summaries as a report in scheduled emails. Review collected by and hosted on G2.com.

I love the responsiveness of forms.app, it's really what I like the most. As soon as I have a question, I receive an answer almost within the hour, which is a great quality. In particular, Yulia always ensures follow-up, which allows me not to be stuck in my work. I also appreciate the simplicity and clarity of the presentation, which are simple, effective, and allow you to get to the point without visual overload. This adapts to any type of business, which is a big plus. Review collected by and hosted on G2.com.

At the moment, I don't really see what I could respond with, although of course, there are always small things that can be improved. But since I know that the code is adaptable, I just need to ask, I won't hesitate to do so in the future if needed. I can't give examples because none come to mind right now. Review collected by and hosted on G2.com.

What I like most about forms.app is the balance between ease of use and power. It allows you to create forms very quickly, with an intuitive interface, but without falling short when you need something more serious, like conditional logic, design customization, or automations. For a marketplace or team that needs to launch forms with agility, this adds a lot of value because it significantly reduces the time between the idea and execution.

I would also highlight the overall user experience. The platform feels agile, clear, and accessible even for non-technical people. The process of creation, editing, and publishing is simple, and that helps a lot in environments where different teams need to collaborate without constantly relying on technical support.

In terms of integrations, one of the strengths is that connecting forms.app with other tools in the stack is quite practical. The experience is usually smooth and allows the collected information not to remain isolated but to quickly enter broader workflows. This greatly improves operational efficiency and avoids repetitive manual tasks.

In terms of performance, I like that it responds well at important moments: loading is fast, the experience for the end user is stable, and the collection of responses inspires confidence. This type of reliability is key when the form is part of a commercial, acquisition, or support process.

Regarding price and ROI, I find it a solution with a good value-cost ratio. It offers functionalities that one would normally expect in more complex tools, but with a more user-friendly entry curve. From that perspective, I do feel that the value it delivers is aligned with what it costs.

In onboarding and support, the platform is easy to adopt from the start. It doesn't require a steep learning curve, and that greatly accelerates the startup process. Moreover, the fact that it is so intuitive reduces the need for formal training.

Finally, the intelligent and automation component also adds value. Anything that helps simplify form creation, speed up configurations, or make daily work more efficient is noticeable, especially when you manage many processes and need to scale without adding complexity. Review collected by and hosted on G2.com.

What I like least about forms.app is that, although it is very easy to use and quick to set up, in some more advanced scenarios it can feel somewhat limited compared to more robust platforms or those more oriented towards complex workflows. When you want a very fine level of customization, more sophisticated automations, or very specific configurations, sometimes it is noticeable that it is more designed for simplicity and speed than for extremely advanced cases.

I would also say that some integrations and connection options, although useful, could be deeper or more flexible. For teams that work with multiple systems and need everything to be perfectly orchestrated, there may be times when an additional step or a complementary solution is needed to reach the ideal flow.

In general performance, it works well, but in projects where operational demand is high, it is always appreciated to have more visibility, control, or advanced management capabilities. It is not so much a serious problem as an opportunity for improvement for users with more complex needs.

Regarding price, the perception of value is positive, but it depends a lot on how you use it. For small teams or standard needs, it fits well; for those looking for very advanced functionalities, the comparison with other tools on the market may arise, and one might wonder if certain capabilities should be more developed within the same cost.

Regarding onboarding and support, the learning curve is low, which is good, but precisely because of that, sometimes more advanced documentation, better examples of complex use cases, or more resources to make the most of less basic functions are missed.

In summary, my main point of improvement would be this: forms.app stands out a lot for ease, speed, and accessibility, but it still has room to strengthen its more advanced layer in customization, integrations, and complex use scenarios. Review collected by and hosted on G2.com.

What I like best about forms.app is how easy and fast it is to create professional forms without needing any technical skills. It is user-friendly, flexible, and offers useful features that make the whole process simple and efficient. Review collected by and hosted on G2.com.

Some advanced features and higher response limits are only available on paid plans, which can feel restrictive for smaller users. It can also take a little time to explore all the customization options at first. Review collected by and hosted on G2.com.

Easy to use and set up, we have used this for multiple in house and customer focusing processes that have improved our workflow and efficiency. We have been able to implement forms within our website to make it easier to capture the information needed. Review collected by and hosted on G2.com.

I would like to see more HR friendly templates specifically for the UK, but it doesn't take long to make changes. Review collected by and hosted on G2.com.

I use forms.app to create questionnaires and share them with stakeholders in research projects. I find forms.app very intuitive and easy to use, which is great when working with stakeholders from various locations. I really like the accessibility it provides, allowing for efficient application of questionnaires. The different question possibilities, such as open-ended, ranking, and multiple choice, are extremely useful for me, especially when dealing with a large number of samples, as they help me obtain a more holistic view of the results. Review collected by and hosted on G2.com.

More space for responses in the free version. Review collected by and hosted on G2.com.

The app itself is quite straightforward, but what it does do, it does well Review collected by and hosted on G2.com.

Limitations around the free version strongly encourage subscriptions. Limited ability to embed, but you CAN pass hidden fields to the form, from whatever link you provide to go to the form. We use the form for CSAT, and passing variables works very well Review collected by and hosted on G2.com.

I like that forms.app makes the information I gather more organized and clean. I appreciate the simple, user-friendly layout, which allows clients to fill out information more quickly. The initial setup was very easy. Review collected by and hosted on G2.com.

I had problems in some of the response boxes, for example, the '0' were eliminated. There were some questions that I included in my form, that required a number to be written down. But if the number started with 0, it was automatically eliminated. Review collected by and hosted on G2.com.

The ease of creating a form and get the PDF of the answers, and the customization options to harmonize with my brand. Review collected by and hosted on G2.com.

The price is higher in my country in comparison to the competition. Review collected by and hosted on G2.com.