---
title: Florence eBinders Reviews
meta_title: 'Florence eBinders Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 109 reviews by the users' company size, role or industry
  to find out how Florence eBinders works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 109
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Clinical Research
  url: https://www.g2.com/categories/clinical-research
---


# Florence eBinders Reviews
**Vendor:** Florence Healthcare  
**Category:** [Clinical Trial Management Systems](https://www.g2.com/categories/clinical-trial-management-systems)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 109
## About Florence eBinders
Florence eBinders is a specialized electronic investigator site file (eISF) solution designed to enhance the efficiency and organization of clinical trial investigative sites. By transitioning from traditional paper-based processes to streamlined electronic workflows, Florence eBinders facilitates a more effective site experience, enabling remote monitoring, startup, and source data verification. This innovative platform is utilized by over 65,000 clinical trial sites, underscoring its significance in the research community. The primary target audience for Florence eBinders includes clinical research organizations, investigative sites, and sponsors involved in the management of clinical trials. These users benefit from a paper-free environment that not only simplifies research operations but also ensures adherence to stringent global compliance standards. Florence eBinders is particularly valuable for sites looking to reduce administrative burdens and enhance collaboration among stakeholders, including clinical trial monitors and regulatory bodies. Key features of Florence eBinders include advanced integrations that connect seamlessly with various site-based systems such as Clinical Trial Management Systems (CTMS), electronic consent (eConsent) platforms, and Institutional Review Board (IRB) portals. This integration capability minimizes repetitive tasks by allowing for the efficient sharing of documents and data across different platforms. As a result, users can focus more on critical research activities rather than getting bogged down by administrative overhead. Moreover, Florence eBinders is designed with user-friendliness in mind, making it accessible for a wide range of users, regardless of their technical expertise. The platform supports over 3 million research actions each month, demonstrating its robust functionality and reliability in managing clinical trial documentation. By providing a comprehensive site-based platform for electronic workflows, Florence eBinders not only enhances operational efficiency but also contributes to the overall success of clinical trials. In summary, Florence eBinders stands out in the realm of electronic investigator site file solutions by offering a complete, integrated, and user-friendly platform that addresses the unique challenges faced by clinical trial sites. Its ability to streamline processes, ensure compliance, and facilitate collaboration makes it an essential tool for those involved in clinical research.




## Florence eBinders Reviews
  ### 1. Great solution with possibilities to expand

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marigrace A. | Senior Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Florence eBinders?**

I think that the Florence solution is intuitive, sites seem to like it, there is a lot of potential to enhance overall functionality to serve as a super connector and enhance adoption of espurce

**What do you dislike about Florence eBinders?**

Still a point solution, and does not easily connect to all aspects of trial workflow

**What problems is Florence eBinders solving and how is that benefiting you?**

Transmutation from site to sponsor

  ### 2. eBinders review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Florence eBinders?**

The most helpful thing about eBinders is that it makes it easier for our site to keep up with a large amount of documents.

**What do you dislike about Florence eBinders?**

Florence can be confusing at times. It could be easier to manage when it comes to moving documents from one folder to another.

**What problems is Florence eBinders solving and how is that benefiting you?**

Florence makes it easier for monitors and other individuals outside of our site to review documents rather than reviewing them in physical documents. It also really saves a lot of time for site staff.

  ### 3. Great Electronic Trial Master File system with constant improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jim Z. | Lead Monitor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

Florence eBinders contains so many useful functionalities that make working with it very easy.  I especially like the fact that you can create your eTMF structure within MS Excel and import it into the system.  The more recent eLogs feature is also a great addition.

**What do you dislike about Florence eBinders?**

There are a few quality-of-life changes and minor issues within the system that need to be implemented or addressed, but the customer support and communication is really great with Florence, so I know they are working on fixing those issues.  Florence is also constantly taking customer feedback into consideration and making improvements that matter to its users.

**Recommendations to others considering Florence eBinders:**

When considering whether or not to use Florence, you should know what features you are looking for in your eTMF or eISF system and what you need the system to do.

**What problems is Florence eBinders solving and how is that benefiting you?**

Florence eBinders is a great eTMF solution.  It is helping our organization stay current with our regulatory documents.  It helps us keep track of document review status with the Monitoring Review module, which is a big help in reducing duplication of effort.

  ### 4. Florence-Making teamwork as easy as possible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dane L. | Financial Staff Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

Florence is great! Working at a large cancer center, we have so many departments I sometimes lose track of who's who. Clinical trials are quite complex as setting them up to closing them requires hundreds of different people in numerous steps of the way. Florence makes it easy for everyone by allowing a great storage solution. Having all the documents related to each trial in one place allows anyone accessing Florence to get to what they need quickly. The customization and easily editable folders allow for quick personalization and is truly useful to me as I look for certain regulatory items regarding each trial. I would recommend Florence to anyone needing an organized space that would be shared by all levels of employees.

**What do you dislike about Florence eBinders?**

I don't dislike anything about Florence in particular. I believe this is how our team set the folders up, but a more accurate way of searching for trial numbers would be nice. Sometimes I am looking for a specific trial, but pull a record from an incorrect one as it has some document with the same number involved in some area. I would add a couple items in the future though: a way to easily bookmark certain pages/folders, a way to message or request who uploaded a document or created a folder to add a missing item, and I'm not sure if this is on their end, but allow to go back a page more easily.

**What problems is Florence eBinders solving and how is that benefiting you?**

Florence has improved communication and the efficiency of multiple departments with time-savings through utilizing this shared space. Clinical trials have dozens of documents related to contracts, communications, regulatory items, amendments to items, etc. Allowing a whole network of people to search through these documents quickly and effectively is great, especially since remote work became so huge.

  ### 5. Best eReg out there!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Florence eBinders?**

I love the flexibility and adaptability of Florence Healthcare platform. It truly makes my life so much easier as a coordinator

**What do you dislike about Florence eBinders?**

Honestly I have not had any qualms with it, it is easy to use, helpful and fast

**What problems is Florence eBinders solving and how is that benefiting you?**

Getting staff signatures quicker, housing all my my documents needed and just making regulatory piece easy for sites

  ### 6. Best user friendly eReg

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Florence eBinders?**

I enjoy the ability to review uploaded documents audit trail and that the site is able to use their own naming convention.

**What do you dislike about Florence eBinders?**

The ability to enlarge documents to view is a bit cumbersome and could use a pop out feature.

**What problems is Florence eBinders solving and how is that benefiting you?**

It is a great tool to use when remote monitoring.

  ### 7. Great and Easy to Use e-Reg Binder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin W. | Senior Clinical Research Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

I love how easy it is to access the features and file critical documentation. It is great for managing an electronic reg binder for site staff to access everything from the protocol to the DoA, and it is easy to grant external users, CRAs, quick access for IMVs.

**What do you dislike about Florence eBinders?**

I don't have any significant criticisms of the product. I really enjoy it and using it at our site has really made our regulatory team greatly affecting at managing our trials.

**Recommendations to others considering Florence eBinders:**

Great for maintaining e-Reg Binders and pairing with e-Source

**What problems is Florence eBinders solving and how is that benefiting you?**

Using eBinders through Florence has revolutionized our regulatory team because we can maintain the majority of our critical documents, especially sponsor emails and electronic communication, without a lot of extra effort.

  ### 8. Great eBinder & resource for the entire study teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

With the most recent update, I really like being able to sign back in after I have timed out and land right back into the folder I was working in. The folders are easily accessible through the search feature which also makes it quite efficient when attempting to sort through various folders within the institution. It's great to be able to zip large folders together for offline work, and also great to have a section that shows the history of your downloads so you can keep track of your own audit trail.

**What do you dislike about Florence eBinders?**

I dislike how files and folders download in Microsoft Edge. It almost feels like a double download as compared to Chrome where it downloads straight to the correct folder I have allocated. I also dislike that I am unable to copy from the document that I am viewing but instead have to download the file. If it was possible, I think copying capabilities within the Florence platform would help when citing certain documents and remove the process of having to download additional documents just to copy and paste into a different document.

**Recommendations to others considering Florence eBinders:**

The interface is exceptionally easy to use and train on. I had next to no training when accessing Florence for the first time and it was completely hasslefree. Customer Service is prompt, friendly and updates to the platform are quick. The company definitely listens to customer feedback and tries to deliver.

**What problems is Florence eBinders solving and how is that benefiting you?**

This platform allows for all the teams to collaborate more efficiently by allowing access to pertinent files/folders for audit purposes. It also allows us to review/view documents that would otherwise be hard to retrieve due to internal access restrictions on specific department folders. It also allows us to have another safe place to harbour all the necessary documents and have a great audit trail to determine when specific items have been uploaded or updated.

  ### 9. Florence is pretty easy to learn but could be more user friendly in some features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

Source docs can be easily organized by categories and readily available when needed to access them from electronic side and less loose papers to shuffle through
We use many features/tools offered in this platform- the log templates, storing source docs, consents, lab results, etc.

**What do you dislike about Florence eBinders?**

the logs are not very user friendly.... you cannot see all the rows and columns at once like in a bigger window.. instead you have to scroll from side to side to see what the other columns are and to see the whole picture ...gets time-consuming at times, and also more room for error if you click on the wrong row to edit so it makes it more important to always triple check all entries before submitting (take excel for example, you can easily zoom in or out to see all the columns in one window)

also regarding logs-you cannot see more than 2-4 short words in each column entry just by viewing it, you have to choose the edit option to be able to see what other words are written within that one box column or you have to download the whole log to see what all the words are in each column

also on creating log templates, the original creator(s) of a specific log cannot lock it so that someone else afterward does not accidentally change some of the columns or entries in the logs.... 
-we like that other team members can easily share each others logs and be able to use in their studies if that log was very well created and on point with what they need for their research study.. 
-we do not feel comfortable that the original creator(s) cannot lock it so that accidental changes don't happen (at least there is an audit button to see who was in there last if something looks different) but would be better if other people had read-only rights to it if they are looking at examples of how other people created their logs to help them develop their own if needed.

**What problems is Florence eBinders solving and how is that benefiting you?**

Source docs can be easily organized by categories and readily available when needed to access them from electronic side and less loose papers to shuffle through or have chances of losing

  ### 10. Decent

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

I like the search function. It makes finding the documents I need easier. It also makes it easier to find a specific tab I need within the ISF

**What do you dislike about Florence eBinders?**

I don't like the additional effort that comes with scanning and uploading to the ISF - Especially when I need to keep those wet-ink documents on hand anyway. I end up with 2 ISFs to manage. I'm also not a fan of the fact that if I uplaod something incorrect, I have to go through the work of explaining why I'm deleting the file as opposed to a paper ISF where I can just move it to the correct location.

**What problems is Florence eBinders solving and how is that benefiting you?**

As of yet I have not been solving any problems with eBinders. Our site was very content to use a paper ISF but that option was not allowed for the study we joined. I can see how a site that is more heavily involved with an EMR would find it beneficial, but our site is paper-based and it creates more work.

  ### 11. convenient and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

The platform overall is user friendly and easy to navigate.

**What do you dislike about Florence eBinders?**

Adding text to documents is limited in formatting options. Downloading signed documents is tedious. Due to the volume of trials we have, it would be nice if there were a "search" function so we didn't have to click through each file individually to get to our desired box. Same thing with dropping documents and requesting signatures - the multi-document feature is handy, but it still involves lots of clicks before we can actually get to the documents we want to select. I think it would be more helpful if we could filter by "time modified" or something along those lines, that way all the recent documents we dropped would show up, and we could just click on those all at once to get them over to the one responsible for signatures.

**What problems is Florence eBinders solving and how is that benefiting you?**

No real problems other than what was noted in the dislike box. Benefits are the ability to get signatures from providers no matter where they are. We absolutely need an app though - it would be great for providers to easily sign from their phones and the e-signatures on the browsers end up ruining the documents because of the small screens and slow response times.

  ### 12. Easy to use. Lots of great features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lorraine K. | Clinical Research Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

I love the drag and drop feature to upload files. It makes it really simple to put documents in quickly. It's also really easy to rename or move documents if they are filed incorrectly.

**What do you dislike about Florence eBinders?**

It takes a while to figure out exactly where everything should be filed since you can't see all the areas unless you click on them to see the subtitles.

**Recommendations to others considering Florence eBinders:**

Its easy to use and its easy to give access to others to view your documents.

**What problems is Florence eBinders solving and how is that benefiting you?**

Florence is used at my research site. It makes it really easy to give access to all our reg documents to people who need to view it offsite.

  ### 13. Review after 1 year

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alli W. | Clinical Research Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

I like the drag and drop option, being able to run reports off placeholders, the dashboard feature, the global view

**What do you dislike about Florence eBinders?**

I dislike how you have to click through folder structures when moving/duplicating a document or filling a shortcut with a florence document. It would be much easier if there was a search function or some way around clicking thorough

**Recommendations to others considering Florence eBinders:**

Work early and often with your implementation team to describe your needs and wants

**What problems is Florence eBinders solving and how is that benefiting you?**

Being compliant for our clinical trials. Knowing what documents we expect to see filed. Being able to activate sites quicker with the use of tags and the dashboard.

  ### 14. Convenient and Helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maha B. | Clinical Research Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

I love how this program helps me get items signed off quickly. Sometimes the physicians I interact with are away, and because of Florence, they can still sign off on items I need to submit.

**What do you dislike about Florence eBinders?**

I cannot think of anything that I dislike about Florence at this time.

**What problems is Florence eBinders solving and how is that benefiting you?**

Before I was hired, I was notified that all orders were signed by hand. Because of Florence, they can be signed electronically. In addition, if there is a delay, I can remind signers without having to place a wedge in their routine.

  ### 15. Most useful tool for remote sites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

Easy to use;  able to remotely access site documents while remaining FDA 21 CFR Part 11 compliant; CRAs don't have to stay on-site as long since they remotely access the ISF.

**What do you dislike about Florence eBinders?**

To move documents or folders within a binder, you have to go through the entire tree rather than starting from the folder you're working in. It would be nice to click "Move" and have it start in the folder you're working with, then you can back out as far as you need to go.

**Recommendations to others considering Florence eBinders:**

It's worth it, especially if you create an organized template from the beginning.

**What problems is Florence eBinders solving and how is that benefiting you?**

We have a network of sites and a centralized regulatory team. We are able to operate seamlessly as if we were in the same office and maintain great organization.

  ### 16. Good but not perfect

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sergio C. | Pharmacist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

Minimalism aspect. Is armonic to see in our daily usage.

**What do you dislike about Florence eBinders?**

laggy for uploading and downloading stuff. It would be great if this  could have AI experience for users around. That it could be more user friendly and intuitive. It could have some comments in the files by CRA an other Sponsor stuff

**What problems is Florence eBinders solving and how is that benefiting you?**

Problems solved: nothing has resolved but it makes a great backup of the data that is created in the protocols. 

Benefits: I havent seen any benefits but is a requieriment ahead

  ### 17. From Binders to Balance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Traciy J. | Regulatory Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Florence eBinders?**

We were using so many platforms. Having Florence take the place of so many of our platforms saves so much time.  It has allowed us to have much more balance between working on other tasks.

**What do you dislike about Florence eBinders?**

The 15 min timeout.  Being in Regulatory, we are always jumping around to different screens.  The to log back in all day long is a nuisance

**What problems is Florence eBinders solving and how is that benefiting you?**

We do not have to search so many platforms.  We can easily find information in Florence.

  ### 18. No more papercuts or looking for binders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather D. | R, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

Filing is so much easier now; I don't have to leave my desk, and dragging straight from email makes it so simple.

**What do you dislike about Florence eBinders?**

I wish it were faster to get to my binders. I would design a landing page with links to favorite binders and current projects

**What problems is Florence eBinders solving and how is that benefiting you?**

Getting doctors to sign documents, sign correctly, and with the correct date. Used to take DAYS to get a signature and it could be unpleasant to hound a physician for one.

  ### 19. Almost perfect cloud system for not only clinical trials, for me also for schools and business.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hümeyra . | Site Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2021

**What do you like best about Florence eBinders?**

I enjoy the searching tool, the way we can update the documents, adding annotates (highlights, redacting, etc.)

**What do you dislike about Florence eBinders?**

The folder system is a bit bugged and binders don't show index as the windows system does. It's challenging browsing between the folders, files, and documents. Maybe we could switch between documents in the same folders by using a directional pad.

**What problems is Florence eBinders solving and how is that benefiting you?**

The remote control is the strongest thing I have with Florence eBinder.

  ### 20. It allows us to be organized more efficiently

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Florence eBinders?**

easy to add new folders, and move things around if needed

**What do you dislike about Florence eBinders?**

It wont allow you to delete more than one folder at a time TOO MANY CLICKS  to just move a document.

**Recommendations to others considering Florence eBinders:**

Easier to delete a folder, or being able to add multiple folders are once. easier way to upload through ebinders  printer takes more time then using the webiste

**What problems is Florence eBinders solving and how is that benefiting you?**

organization of patients charts and it is easy to view the document for people. I think one thing i like the move is the aduit trial and how it adds new verison to keep people updated that changes were made.

  ### 21. Okay, But Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

Florence makes it easy to access the most recent versions of essential clinical trial documents.

**What do you dislike about Florence eBinders?**

While it is easy to access documents, to fully view and work with the documents, they must be downloaded as a PDF or Word file and viewed in the relevant Microsoft Office application.  It would be great if there were a way to go to a full-screen view and rapidly move between pages, the way Adobe Reader allows.

**What problems is Florence eBinders solving and how is that benefiting you?**

We transitioned from Microsoft SharePoint to Florence and realized immediate improvements in file access, document audit trails, and security.  The way documents are acknowledged as read is much improved.

  ### 22. I am still adjusting to its capabilities, but helpful application

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marina R. | Clinical Research Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

I love the signature request feature and the storage of all versions of a given document

**What do you dislike about Florence eBinders?**

I do not like how the site kicks you out every 15 minutes- I find myself logging in over and over again in a given work day.
I also don't appreciate moving documents between binders and folders as it is cumbersome.

**What problems is Florence eBinders solving and how is that benefiting you?**

Florence makes it really easy to instantly file documents as they are received electronically, rather than having to print out or scan items. It also allows for remote signatures and PI review which is very helpful as we transition to remote work.

  ### 23. Versatile Online Reg eBinder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisha R. | Project Management Specialst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

The first reason I would recommend Florence over any other eBinders is the ease of use. The development team has worked hard to make it intuitive and user-friendly.

**What do you dislike about Florence eBinders?**

I don't have any cons for Florence. there is everything we need.

**Recommendations to others considering Florence eBinders:**

Stop considering and get Florence

**What problems is Florence eBinders solving and how is that benefiting you?**

We are using it for our decentralized trials, and Florence eBinder is essential

  ### 24. New eReg System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Florence eBinders?**

It's a pretty intuitive system. It's easy to modify for individual needs. It creates clear audit trails. You can easily access the system via browsers.

**What do you dislike about Florence eBinders?**

I personally have not noted any pain points. But I have heard from others that the Task and Logs do not operate quite the way folks would like them to.

**Recommendations to others considering Florence eBinders:**

I think it works really well.

**What problems is Florence eBinders solving and how is that benefiting you?**

I really like that everything is electronic. Not having to deal with paper is great. It also allows remote access for monitor, which has been helpful during the pandemic.

  ### 25. Flo is amazing, simple and easy to understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicki W. | study manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

ability to upload and version documents. it is quick and easy

**What do you dislike about Florence eBinders?**

there are issues sometimes when i try to move a document to mulitple folders, it wot allow

**Recommendations to others considering Florence eBinders:**

Flo is very user friendly and does not take long to get used to the portal.

**What problems is Florence eBinders solving and how is that benefiting you?**

not having to manage a paper reg binder

  ### 26. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie M. | Clinical Trial Navigator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Florence eBinders?**

Everything is in an easy-to-use format. I like that.

**What do you dislike about Florence eBinders?**

I have not found a downside as of yet. I will let you know when I find something.

**What problems is Florence eBinders solving and how is that benefiting you?**

I am using Florence to house all the correspondence with the monitor and find it easy to see when we have our meeting.

  ### 27. Helped to change our SOPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandi T. | Clinical Trials Office Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

That we can capture signatures electronically

**What do you dislike about Florence eBinders?**

I just wish it didn't sign me out so frequently when using this application during the day

**What problems is Florence eBinders solving and how is that benefiting you?**

How to use digital signatures for orders (esp during COVID when people may be off site). It allows remote trial monitors to access regulatory docs and requisitions.

  ### 28. This is my first experience with an externally maintained eTMF. Provides an adequate solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

Able to bulk download; able to see the count of documents in a folder to confirm you are heading to the right place; can easily navigate up a folder level

**What do you dislike about Florence eBinders?**

Would be helpful to have a "document type"  column or "document date" column to provide more details on the document apart from the title and  ensure you are viewing the correct document

**What problems is Florence eBinders solving and how is that benefiting you?**

FLorence eBinders provides a small biotech with an off-the-shelf option for maintaining all regulatory items in one space

  ### 29. Florence eBinders highly recomended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimanys L. | Assistant Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Florence eBinders?**

You can have all your Information in one place to be use

**What do you dislike about Florence eBinders?**

The fact that sometimes you need acces from a adminstrator to see the information

**What problems is Florence eBinders solving and how is that benefiting you?**

Finding helpful information to realize my work very easy

  ### 30. Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

The eBinder is really easy to use and navigate

**What do you dislike about Florence eBinders?**

I believe it can be a bit more user-friendly. I dislike having to click on an icon to access options to delete , rename or move files. If these icons are more easily accessible that will be helpful to reduce the number of clicks. Also, it will be helpful to have options to verify actions like "delete" or "move" , for exmaple - "Are you sure you want to delete/move ***** file?

**What problems is Florence eBinders solving and how is that benefiting you?**

We are able to enjoy real time review of source documents and reduced on-site monitor visits which are typically very time consuming, overall making us more productive.

  ### 31. Is user friendly and secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley D. | R, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2021

**What do you like best about Florence eBinders?**

the ability to have signatures also the continuing versions able to be uploaded

**What do you dislike about Florence eBinders?**

sometime the most current ICF's or protocols are not there and when you are going to upload to a specific place it is not named in the same manner as all the other trials.

**What problems is Florence eBinders solving and how is that benefiting you?**

Letting the appropriate people know what is missing or named incorrectly. The team is very responsive when they are updated with the information.

  ### 32. Great for ancillary dept interaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

Helps get things done when face to face interaction is not an option. It makes coordination for clinical trials run much smoother when one of multiple doctors can sign instantaneously.

**What do you dislike about Florence eBinders?**

The downloading process was a little bit irritating at first but that has since been fixed and I cant really think of anything system related that I dislike.

**What problems is Florence eBinders solving and how is that benefiting you?**

Distance really is the main problem solved with this system

  ### 33. It does what we need it to do. A few workflows are a little backwards but over all its sufficient

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

It keeps all our binders organized in a centralized location.

**What do you dislike about Florence eBinders?**

The provisioning for folders and binders is messy.

**Recommendations to others considering Florence eBinders:**

They do a good job. Just keep communication flowing, and everything turns out fine.

**What problems is Florence eBinders solving and how is that benefiting you?**

We have been able to regulate better how we organize our binders internally. It has helped us to know exactly what is where in the folders, even if you aren't the primary on that binder.

  ### 34. Florence is extremely convenient and easy to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julian B. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

The ease of filing documents. The feature that allows users to file multiple versions of one document in the same file

**What do you dislike about Florence eBinders?**

It would be made better if we could file multiple documents at one time and then classify and assign documents to specific folders later

**What problems is Florence eBinders solving and how is that benefiting you?**

It is easier to consolidate and keep better control of all clinical trial documents. Additionally remote monitoring of binders is convenient

  ### 35. An amazing application in the medical field

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

It has made working at my job easier to receive signatures and store essential documents. I would recommend this application to all employers.

**What do you dislike about Florence eBinders?**

There is nothing that I dislike about Florence. The application is easy to navigate.

**Recommendations to others considering Florence eBinders:**

N/A

**What problems is Florence eBinders solving and how is that benefiting you?**

It has helped ease obtaining signatures from our providers, so they no longer have to sign in wet ink. This process has also helped our organization save paper.

  ### 36. Great platform but could improve the user experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** luisa a. | A, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

Organization of documents via site binders, ability to create expiration dates and send signature srequests

**What do you dislike about Florence eBinders?**

The amount of clicking to navigate. The relocation of documents could be improved by changing the way that they are relocated. I would love to have the ability to move more than one at a time.

**What problems is Florence eBinders solving and how is that benefiting you?**

To have all documents up to date and organized for future audits

  ### 37. Florence eReg

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

I like the ability to customize and structure folders to meet your needs.

**What do you dislike about Florence eBinders?**

I would prefer to implement customized naming conventions to assist with adequately naming documents.  Adding fields for required or suggested metadata would be helpful.

**Recommendations to others considering Florence eBinders:**

No eReg portal will have EVERY capability you're looking for.  Consider what functionality is most important to your company at this time.  Consider that updates are always being made and feedback is always accepted.

**What problems is Florence eBinders solving and how is that benefiting you?**

Using Florence eBinders is providing us an opportunity to be remotely transparent.  This benefits our teams conducting oversight as well as our clients.

  ### 38. University Monitor's Perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2021

**What do you like best about Florence eBinders?**

Part 11 Compliance is key to the success of many of our PI initiated studies. The ability to sign logs, trainings, etc. within Florence is wonderful!

**What do you dislike about Florence eBinders?**

Although necessary, the training to use Florence is sometimes a burden for study teams when a team member is not regularly involved in study procedures (PRN nurse, etc.)

**What problems is Florence eBinders solving and how is that benefiting you?**

We are solving DOA and Training Log issues. The ability to compete remotely, have an audit trail, send e-mail reminders to complete, etc. is key to the success of our studies and for our teams who have limited resources.

  ### 39. Florence is user-friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

Keeps all documents secure and easy to find.

**What do you dislike about Florence eBinders?**

I don't like that I have to keep logging in if not working in Florence for more than 15 minutes. It should be 30 mins, at minimum.

**Recommendations to others considering Florence eBinders:**

Great product

**What problems is Florence eBinders solving and how is that benefiting you?**

Locating old orders and regulatory documents

  ### 40. Florence makes things much more seamless.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

For what I do in my role I appreciated the expirations of documents and being able to run reports.  Also e-signatures.

**What do you dislike about Florence eBinders?**

Editing documents is difficult in Florence so we still have to keep duplicate documents in another place.  Editing documents in word or adobe is much easier.

**What problems is Florence eBinders solving and how is that benefiting you?**

Staying up to date on training and tracking documents

  ### 41. So much better than paper!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

Routing documents for signatures electronically.

**What do you dislike about Florence eBinders?**

Downloading is a bit cumbersome.  I typically have to have a shadow on my desktop when I am uploading documents to the IRB.

**What problems is Florence eBinders solving and how is that benefiting you?**

I find it easy to add people to delegation logs and have them sign FDA paperwork.  I find it easy to use.

  ### 42. Would be nice if able to have more ability to create forms that are editable with traceable edits.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

Can e-sign documents, can search for documents, accessible anywhere

**What do you dislike about Florence eBinders?**

Everytime I leave a folder, I am move to the top of the previous page, rather than at the section where I was browsing, which leads me to have to scroll more.

**What problems is Florence eBinders solving and how is that benefiting you?**

Decrease paper use.  Centralized documents can be accessed anywhere.

  ### 43. At least it's a reliable backup storage

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Florence eBinders?**

The best part is that it provides a backup to wet copies of documents. If you lose a paper at least it has been uploaded to Florence.

**What do you dislike about Florence eBinders?**

Florence has a tendency to crash a fair bit.

**Recommendations to others considering Florence eBinders:**

Use the search function.

**What problems is Florence eBinders solving and how is that benefiting you?**

We're solving a storage and space problem.

  ### 44. easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo Castaneda H. | clinical research coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

Simplicity and colors. Best platform and ease and fast to download and drag and drop.

**What do you dislike about Florence eBinders?**

Nothing really. sometimes its kind a hard to log in because kick you out with no activity.

**Recommendations to others considering Florence eBinders:**

use it with a widescreen

**What problems is Florence eBinders solving and how is that benefiting you?**

Documents and communication with third parties to be up to date.

  ### 45. Florence Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Florence eBinders?**

The ability to move files once loaded into the wrong space.

**What do you dislike about Florence eBinders?**

I'm not too fond of the many you had to choose from binders, but it is a great way to stay organized.

**What problems is Florence eBinders solving and how is that benefiting you?**

Studies including Pfizer. I realized you can definitely stay on task!

  ### 46. Easy to use, time-saving platform enabling remote monitoring of our portfolio of trials.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

All the inbuilt functionality of the platform and its ease of use.

**What do you dislike about Florence eBinders?**

Its inability to email documents uploaded directly from the platform without the need of downloading the document initially (and saving it locally).

**What problems is Florence eBinders solving and how is that benefiting you?**

Allows for remote monitoring and execution of e-signatures with ease.

  ### 47. It is exciting to enter act with Florence system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sheila H. | Research Operations Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Florence eBinders?**

This system is pretty easy to use. That makes my job easy

**What do you dislike about Florence eBinders?**

Sometimes the system is slow to upload documents

**What problems is Florence eBinders solving and how is that benefiting you?**

Binders are easy to create and upload documents fast and accurately. Easy to find what you are looking for each day.

  ### 48. Great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Florence eBinders?**

Helpful and user friendly.  I like how this survey requires a minimum amt. of characters to be valid.

**What do you dislike about Florence eBinders?**

The fact that in order to complete this survey, that there is a minimum character limit.

**What problems is Florence eBinders solving and how is that benefiting you?**

We are not solving any problems with Florence ebinders - we had an ebinders prior, and it worked just fine.  The only benefit we have seen in the ability to obtain electronic signatures - that has been beneficial during the pandemic.

  ### 49. Easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Florence eBinders?**

Very easy to navigate through the website and tabs.

**What do you dislike about Florence eBinders?**

There isn't anything that I dislike about the site.

**What problems is Florence eBinders solving and how is that benefiting you?**

Having Florence handle our paperwork is a lifesaver. it saves us so much time and makes finding the docs very easy.

  ### 50. Florence easy to use and navigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2021

**What do you like best about Florence eBinders?**

Great user-friendly platform that is easy to learn how to use.

**What do you dislike about Florence eBinders?**

Larger files don't always load properley.

**What problems is Florence eBinders solving and how is that benefiting you?**

They help me easily view subject data and allow me to quickly navigate to different binders without multiple logins.



- [View Florence eBinders pricing details and edition comparison](https://www.g2.com/products/florence-healthcare-florence-ebinders/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+06%3A46%3A11+-0500&secure%5Bsession_id%5D=8b1d925b-7933-4126-8222-71d82b278ee3&secure%5Btoken%5D=cf70a23404a44dc5c475663380aefada8ebcf0aac5bba937820781ab68401f2b&format=llm_user)

## Florence eBinders Features
**Operational Data**
- Site Management
- Data Centralization
- Real-Time Data
- Inventory Management
- Audit Management
- Calendar Management
- Financial Management
- Document Management
- User Management
- Clinical Study Management
- Workflow Management
- Compliance Management
- Forms Management

**Operational Performance**
- Project Management
- Documentation
- Reporting
- Milestones Management
- Ad hoc Reporting

**Additional Functionality**
- API
- Scheduling
- Randomization
- Digital Signature
- Role-Based Permissions
- Customizable Reports
- Data Verification
- EMR/EHR
- Document Imaging
- AI Copilot
- HIPAA Compliant
- Data Visualization
- Data Capture and Transfer
- Enrollments/Onboarding
- Reporting & Statistics
- Patient Monitoring
- Access Controls/Permissions
- Patient Recruiting
- Alerts/Notifications
- Activity Dashboard
- Third-Party Integrations
- Monitoring
- CRF Tracking
- 21 CFR Part 11 Compliance
- Double Data Entry
- Activity Tracking
- Progress Tracking
- Reminders
- Data Synchronization
- Data Import/Export
- Document Storage
- Generative AI
- Trial Design
- Customizable Forms
- Drag & Drop
- Audit Trail
- Real-Time Monitoring
- Electronic Data Capture

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