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Fireblocks

By Fireblocks

4.7 out of 5 stars

How would you rate your experience with Fireblocks?

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Fireblocks Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the top-notch security of Fireblocks, appreciating its ease of use and flexible management options. (11 mentions)
Users highlight the excellent customer support provided by Fireblocks, enhancing their overall experience and satisfaction. (7 mentions)
Users find Fireblocks to be easy to use, appreciating its security and flexibility for managing transactions effectively. (7 mentions)
Users appreciate the easy navigation and organization of Fireblocks' user interface, enhancing their overall experience. (6 mentions)
Users praise Fireblocks for its innovative solutions, enabling secure and efficient problem-solving across diverse use cases. (5 mentions)
Users value the top-notch security and intuitive interface of Fireblocks for seamless digital asset management. (3 mentions)
Users note the high costs associated with Fireblocks, which may hinder affordability for smaller companies and individuals. (4 mentions)
Users find Fireblocks has a complexity barrier for new users, making it hard to navigate advanced features and workflows. (3 mentions)
Users express concerns about missing features in Fireblocks, as customization and simplicity could be significantly improved. (3 mentions)
Users experience app issues with Fireblocks occasionally, though the support team is noted for being responsive. (1 mentions)
Users experience integration issues with Fireblocks, often facing challenges that complicate implementation and workflows. (1 mentions)

Top Pros or Advantages of Fireblocks

1. Security
Users value the top-notch security of Fireblocks, appreciating its ease of use and flexible management options.
See 11 mentions

See Related User Reviews

Kahin W.
KW

Kahin W.

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic for digital assets"

What do you like about Fireblocks?

Managing digital assets. Also it's security is top notch.

Irina B.
IB

Irina B.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly and safe"

What do you like about Fireblocks?

Security and UI I like the app for signing and the ease of navigating the website

2. Customer Support
Users highlight the excellent customer support provided by Fireblocks, enhancing their overall experience and satisfaction.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Spark is THE place to meet executive industry leaders"

What do you like about Fireblocks?

Spark by Fireblocks is quickly becoming the conference to go to meet the exact contacts you would when you're in the biggest conferences. Firebloc

Jordan B.
JB

Jordan B.

Mid-Market (51-1000 emp.)

5.0/5

"Ignite Empower Connect"

What do you like about Fireblocks?

Fireblocks is a comprehensive solution allowing companies of all type the ability to creatively solve use cases in a secure and efficient manner

3. Ease of Use
Users find Fireblocks to be easy to use, appreciating its security and flexibility for managing transactions effectively.
See 7 mentions

See Related User Reviews

Kaisa M.
KM

Kaisa M.

Enterprise (> 1000 emp.)

5.0/5

"Very good product for the company"

What do you like about Fireblocks?

It's easy to move funds around, very understandable product. Using it on daily basis.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy of use and secure"

What do you like about Fireblocks?

Fireblocks is simple to use and secure with a lot of flexibility to allow you to configure and manage how transactions are signed and approved.

4. User Interface
Users appreciate the easy navigation and organization of Fireblocks' user interface, enhancing their overall experience.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fireblocks for secure wallet ops"

What do you like about Fireblocks?

I like the consolidation and organization of crypto accounts all in one UI with a fully functional REST API.

Irina B.
IB

Irina B.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly and safe"

What do you like about Fireblocks?

Security and UI I like the app for signing and the ease of navigating the website

5. Innovative Solution
Users praise Fireblocks for its innovative solutions, enabling secure and efficient problem-solving across diverse use cases.
See 5 mentions

See Related User Reviews

Carlos S.
CS

Carlos S.

Mid-Market (51-1000 emp.)

5.0/5

"Very good"

What do you like about Fireblocks?

Professional very innovative company good product

Jordan B.
JB

Jordan B.

Mid-Market (51-1000 emp.)

5.0/5

"Ignite Empower Connect"

What do you like about Fireblocks?

Fireblocks is a comprehensive solution allowing companies of all type the ability to creatively solve use cases in a secure and efficient manner

6. Crypto Management
Users value the top-notch security and intuitive interface of Fireblocks for seamless digital asset management.
See 3 mentions

See Related User Reviews

Kahin W.
KW

Kahin W.

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic for digital assets"

What do you like about Fireblocks?

Managing digital assets. Also it's security is top notch.

RM

Renate M.

Small-Business (50 or fewer emp.)

5.0/5

"Support for all crypto"

What do you like about Fireblocks?

Most of the times when clients ask for certain crypto coins, Fireblocks can support it

Top Cons or Disadvantages of Fireblocks

1. High Costs
Users note the high costs associated with Fireblocks, which may hinder affordability for smaller companies and individuals.
See 4 mentions

See Related User Reviews

JN

Jesper N.

Small-Business (50 or fewer emp.)

5.0/5

"The best custody tech in the industry"

What do you dislike about Fireblocks?

Cost Implications: The pricing structure of Fireblocks might be a concern. For a growing company like Northstake, balancing cost-effectiveness with to

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Impressed by the asset management capabilities"

What do you dislike about Fireblocks?

The pricing is on the higher side, especially for smaller companies or individuals. It feels like you're paying a premium for the security, which is g

2. Complexity
Users find Fireblocks has a complexity barrier for new users, making it hard to navigate advanced features and workflows.
See 3 mentions

See Related User Reviews

JN

Jesper N.

Small-Business (50 or fewer emp.)

5.0/5

"The best custody tech in the industry"

What do you dislike about Fireblocks?

Cost Implications: The pricing structure of Fireblocks might be a concern. For a growing company like Northstake, balancing cost-effectiveness with to

Kaisa M.
KM

Kaisa M.

Enterprise (> 1000 emp.)

5.0/5

"Very good product for the company"

What do you dislike about Fireblocks?

TAP rules are quite complicated, mobile application should have possible to initiate transfers.

3. Missing Features
Users express concerns about missing features in Fireblocks, as customization and simplicity could be significantly improved.
See 3 mentions

See Related User Reviews

JN

Jesper N.

Small-Business (50 or fewer emp.)

5.0/5

"The best custody tech in the industry"

What do you dislike about Fireblocks?

Cost Implications: The pricing structure of Fireblocks might be a concern. For a growing company like Northstake, balancing cost-effectiveness with to

Irina B.
IB

Irina B.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly and safe"

What do you dislike about Fireblocks?

Rules setting, as an accounting user, I need more rules for transactions

4. App Issues
Users experience app issues with Fireblocks occasionally, though the support team is noted for being responsive.
See 1 mentions

See Related User Reviews

Jordan B.
JB

Jordan B.

Mid-Market (51-1000 emp.)

5.0/5

"Ignite Empower Connect"

What do you dislike about Fireblocks?

Fireblocks can succumb to issues from time to time but their support team is responsive.

5. Integration Issues
Users experience integration issues with Fireblocks, often facing challenges that complicate implementation and workflows.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Half a Decade Using Fireblocks"

What do you dislike about Fireblocks?

While Fireblocks is largely user-friendly, there are times when the interface feels like it could be simplified for user experience. As an example, ce

Fireblocks Reviews (50)

Reviews

Fireblocks Reviews (50)

4.7
50 reviews
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G2 reviews are authentic and verified.
Verified User in Financial Services
EF
Small-Business (50 or fewer emp.)
"Security and ease of mind built into the system"
What do you like best about Fireblocks?

The solution has changed how we as a company work with securing assets and how we can integrate with key players within the ecosystem. The customer support team has been amazing, answering and following up on us as a customer on a frequent basis. The implementation was a breeze, the co-signer changed how we were designing automation. And they're very open to hear our feedback regarding the current and future services! Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

There's not much to dislike about Fireblocks, the only thing is that their ecosystem has become very large in a short time which means a lot in when setting up security TAP correctly. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Half a Decade Using Fireblocks"
What do you like best about Fireblocks?

The ease of use is by far one of Fireblocks’ strongest attributes. From day one, the platform was intuitive, with a well-thought-out user interface that makes moving assets, managing user permissions, and handling wallet infrastructure straightforward. Fireblocks has done an excellent job of balancing security with user experience, something that is often difficult to achieve in the digital asset space. Implementation was equally smooth, and we were able to integrate it into our tech stack without significant delays. I have spent nearly 5 years using Fireblocks sending hundreds to thousands of transactions a day using a mixture of their API and UI.

Moreover, Fireblocks' customer support deserves special mention. In instances where we’ve required guidance—whether for troubleshooting or optimizing our use of the platform—their team has been highly responsive and knowledgeable. It’s clear they prioritize customer experience, and that has been consistent over the years. The platform's broad suite of features has also been a strong point, providing all the necessary tools to safeguard and efficiently manage our assets. Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

While Fireblocks is largely user-friendly, there are times when the interface feels like it could be simplified for user experience. As an example, certain approval workflows aren't as straightforward as they could be, which occasionally leads to minor delays.

Fireblocks offers a variety of integrations, but the ease of implementing them can differ. Depending on your existing tech setup, you might encounter some obstacles that require additional effort to resolve. They've rolled out numerous updates and new features but still some workflows could be simplified and have less of a learning curve. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Mid-Market (51-1000 emp.)
"Great user experience and asset coverage"
What do you like best about Fireblocks?

Fireblocks is one of the very few custody solutions that provides a super easy user experience and a flexible policy rule engine, while also covering a ton of assets. Additional features like off-exchange, staking and WalletConnect integration mane it a one-stop shop for digital asset custody. Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

Not really a lot. They are a bit on the pricy side... Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Spark is THE place to meet executive industry leaders"
What do you like best about Fireblocks?

Spark by Fireblocks is quickly becoming the conference to go to meet the exact contacts you would when you're in the biggest conferences.

Fireblocks are doing excellent prep work and helped get ready for there conference. Outstanding. Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

I would add more guest from outside the Fireblocks network, but keep it handpicked. Review collected by and hosted on G2.com.

Catarina L.
CL
FinOps Analyst
Mid-Market (51-1000 emp.)
"Amazing"
What do you like best about Fireblocks?

Speed and access and connection with different venues Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

Nothing in particular. Everything is good Review collected by and hosted on G2.com.

Jordan B.
JB
Board President
Mid-Market (51-1000 emp.)
"Ignite Empower Connect"
What do you like best about Fireblocks?

Fireblocks is a comprehensive solution allowing companies of all type the ability to creatively solve use cases in a secure and efficient manner Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

Fireblocks can succumb to issues from time to time but their support team is responsive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Impressed by the asset management capabilities"
What do you like best about Fireblocks?

The user interface is intuitive, even for a non-technical individual. Setting up wallets and transferring assets is straightforward, and I appreciate how Fireblocks integrates with multiple exchanges and DeFi protocols. It really feels like a one-stop shop for managing crypto transactions. Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

The pricing is on the higher side, especially for smaller companies or individuals. It feels like you're paying a premium for the security, which is great, but it can be a bit much if you're not managing large amounts of assets. Review collected by and hosted on G2.com.

DP
Head of client enablement
Small-Business (50 or fewer emp.)
"Essential"
What do you like best about Fireblocks?

Provides the ability for us to do daily operations in a secure and safe manner. The control we have is unmatched. Also the customer support is unmatched Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

Sometimes the UI IS slow. Which hinders our operations. Review collected by and hosted on G2.com.

MD
Director of finance
Mid-Market (51-1000 emp.)
"strong product and always ahead of competition"
What do you like best about Fireblocks?

Fireblocks makes it very easy to move crypto around with the best security parameters. Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

auto log off feature, where we are logged off if we do not respond Review collected by and hosted on G2.com.

DL
head of web3
Small-Business (50 or fewer emp.)
"Good service and follow ups"
What do you like best about Fireblocks?

cutting edge technology, keys are not exposed Review collected by and hosted on G2.com.

What do you dislike about Fireblocks?

Higher cost and additional hidden cost for almost any additional requirements that are not charged by competitors Review collected by and hosted on G2.com.